No way to run a business!
That store is not kept cleaned. In addition, at the drive-through window you are asked to pull forward and then to pull back. I see no reason for doing this! This has been going on for several years now and I'm sorry that I have waited so long to submit a complaint. I have driven off in the pass without doing as asked. Today, I refused and the person at the...
Read full review of Burger Kingkids meal, cheeseburger applesauce chocolate milk 2 tacos and a large coke
3 days ago I purchased my order and took it home, I am a frequent patron and the girls know me to see me, when I peeled back the lid for the applesauce the top was black and growing on the inside of the lid, I took pictures of the opened top and one of the side showing the date and the fact that you could see the darkness, I returned the next day and told the girl at the window, she said to speak to one of the managers, Stacy was the manager nearest the window and I explained to her and had her look at the expectation date, she apologized blamed the kids in the back tossed it in the garbage and walked away, no satisfaction on my part, no applesauce, no retribution, I wasn't asking for more than I paid for, I even apologized for complaining below are the pictures, I choose Burrger King because of the convenience maybe 2 miles away, but I was mad that as a frequent customer I was treated that way. My name address and phone number if you need to contact me. Michael Glusica. Post office box 173 Mt Braddock PA [protected], thank you for allowing me my feedback
I was given my money back and told to go to mcdonald's
I went to this store Friday evening (Sept. 13th) I ordered 12 cheeseburgers. After waiting about 10 minutes for the one car in front of me I was asked to pull around to the front. I declined, I wanted my food in the drive thru. It was dark out and this location is not in a great neightborhood. The lady walked away and went and got a large man to tell me to...
Read full review of Burger Kingproduct coupon/gift card
I played Stranger king Burger King sweepstakes from 6/23/2019-6/28/2019, in which I won several food prizes. I won 2 chicken sandwich, 2 medium fries and 2 ice cream sundaes.I used my email : [protected]@hotmail.com to enter these sweeps and input my address and nothing was sent. I have the email that said I could will each of these prizes.I Talked to customer service rep to see what can be done of my 6 prizes.Her name is Karen, who said she'll send this over to the correct department and they will give me a call back. the case id number is RX9G8
milkshake
I have been to your restraunt on Bellevue Avenue in littleton colorado several times in the last couple of weeks and they say they cannot make milkshakes because it is broken. Now this is the same issue I had with the one on Broadway. If you cannot keep your equipment in working order then why even have it on your menu. I eat ALOT at Burger King and hate that I am fixing to take my buisness somewhere else. There is a McDonalds, Dairy Queen, Freddys, and A&W all in throwing distance and I choose BurgerKing . No longer..
Bad service
got in drive thru line at 1206 payed for my food at 1236 received wrong order at 1240 got half my order at 1243 the rest of my order I received at 1245 no acknowledge to me whatsoever felt like service didn't care got back to work found my large fries were half full and had onion rings mixed in and my burger was not what I ordered tried to call the store...
Read full review of Burger Kingemployee uniform
I went to the Carlisle street Burger King in hanover pa. I was extremely disgusted with the way the young girl was dressed who was on the front register. She had spandex pants on and they were extremely tight and she was a big girl her underpants were hanging out the back of her pants. She didn't have a name tag on and I was going to ask to speak with a manager but it was 12 and they were busy didn't wanna hold them up or slow them down. I want something done about it she was the only employee dressed like that. She should have bigger clothing on.
the customer service
I went your burger king located at nellis and lakemead in las vegas nv and your crew members are rude and disrespectful. You as a company are not doing anything to resovle this issue, I've complained to you about this before and this is still going on, i see you don't care either about how us customers get treated by your ghetto employees.. You hire anyone...
Read full review of Burger Kingcheeseburger
I ordered a plain cheeseburger but got a cheeseburger with pickle and mustard on it. I got a cheeseburger that was also cold. I come to this location a few times a month. I was very disappointed this happened. My survey number is [protected]-091427. But I could not do the survey because I got a cheeseburger. It says bagging ticket 126 Yordanka. The date on the ticket is Mon Sept 16 2019 at 07:17 PM
Read full review of Burger Kingfalse advertising
Google claims that the restaurant is open until 11pm, I visited the restaurant at 10:30pm to find entire crew plus Manager outside smoking.One of the crew members yelled we're closed as i made my way to the drive threw and i asked why they were closed and i was told its closed early for maintenance. In my mind the smart thing to do would be to schedule the maintenance for 12 am when the restaurant is actually supposed to close.
Read full review of Burger Kingfree whopper policy.
ON August 30, 2019 I purchased an Impossible Whopper, small fries and a senior drink. I was charged 35 cents for the senior drink. I completed the survey on the back of the receipt and was given the number CF04170. Today, September 15, 2019 and ordered a small fries, senior drink and a whopper. I anticipated paying $1.69 for the fries and 35 cents for the...
Read full review of Burger Kingbreakfast biscuit
I visited the burger king I regularly go to store #14800 villa rica. Ga 30180. I ordered 2 sausage egg and cheese busquits. Left the resturant pulled onto interstae 20 one quarter mile away unwraped one busquit to find everything cold on it so much that cheese would not even turn soft. Put it away unwraped the other only to find it luke warm. For price this is totally unacceptable I will have to think about weather or not to revisit them or decide on my second fast food choice for my business. People work hard for their money and deserve hot food from you.
provided wrong product at drive up window for our order not known until product was opened up at home.
I've been a customer of Burger King for over 40 years. I'm a senior citizen now. After completing shopping at a nearby super market I went to this Burger King's drive up lane and ordered for my wife a double whopper with cheese sandwich specifically stating everything on the burger except no onion, no mustard, no ketchup, but everything else on it including...
Read full review of Burger Kingrefused to accept my surgery validation code.
I went BK on Aug. 26th 2019, completed the survey on mybkexperience.com, received the validation code, went to BK again on Sept.12th 2019, and was told that the "...code is no longer good " by the gentleman taking my order through the drive thru. He continues by saying his manager said this. I ended up having to buy a combo. When I went to the window to...
charged twice
Hi I'm writing because I recently made a purchase at the Burger King on Newport Ave in Rumford Rhode Island. I used my Cash app card which is NOT a bank card. It's a card you put money in to use. It's linked to my phone and email when I make purchases it immediately goes to my phone and I get an email. Well the woman that rang me up said my card didn't go...
Read full review of Burger Kingemployee
I went into Burger king with my 9 year old daughter and saw an Employee (who is a manager apparently) vaping in the store. This is unacceptable I do not want ppl vaping around my food and especially around my daughter when we just want a quick meal. I want that employee fired or at least demoted he should not be a manager. And vaping in an establishment...
Read full review of Burger Kinguncleanliness, tables and floors filthy
On August 25 at approximately 5:15pm, we entered the burger king and placed our order. We got the order, and upon looking for a table, we observed ALL of the tables were dirty as was the floor. Before we sat down we had to wipe the table with a dry napkin. A woman came in with two small children and she said the same thing. We asked for a manager to let him...
Read full review of Burger Kingitems on menu and understaffed at bronx location
At the drive thu and seen the French toast sandwich which looked so good. Went to order and was told it's discontinued which really upset me. If it's no longer available it shouldn't be advertised. And the worker working that day was working drive thu and the register inside the store which delayed my time ordering. Burger King needs to improve on speed of service and advertising.
Read full review of Burger Kingservice/staff
I have had serveral unpleasant experience at that location. After having been told several time I had to place my order inside, they were not taking orders at the order station. I questioned a reason why and was told" They have two people working and I'm not going to be running back and forth. I drove around to the pay window and explained sometimes that...
Read full review of Burger King and 1 commentdrive through service
My order #87 for BK #7553. The order was taken incorrectly. I ordered a club salad with grilled chicken. The young lady did not speak clearly and did not take the order correctly. At the time of pick up I was given a garden salad with crispy chicken. I was not able to return the food as I was already running late since they took to long to serve me.
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