mccormick south carolina burger king brand new
I've been to the new McCormick South Carolina Burger King two times both experiences have been lousy. First time we had argue over the price because it didn't match the sign hanging on the wall they acted like we were crazy. Second time apparently the speakers aren't working I tried both lines I finally pulled up nobody came to the window I sat in line behind another car for 5 minutes and gave up and left if they expect to have my business in McCormick they need to improve their service
service, food quality, accuracy
On Thursday at 415 pm I went to my local Burger King. I waited in the drive thru as cars in the far lane were addressed and serviced while I sat and waited for five minutes. Then I pulled to the window and nicely told the manager that the speaker wasn't working properly. I ordered the double bacon king on a pretzel bun, two bacon double cheeseburgers, lg...
Read full complaintpoor customer service from the management: shasonda and rita
We mobile he ordered the promotional T-Mobile Tuesdays impossible whopper with no issue in the Burger King app. We were then told that they're out of the impossible burgers, and are not willing or able to substitute for any other item. Too bad for you. I asked to speak to the manager named shift Shasanda who just kept saying I can't do anything it's not my...
cold burgers/refrigerated temperature
I ordered the family meal deal; the burgers my family and I received were cold, like not cooked through properly, refrigerated temperature. I tried calling them but no one answers their number. My name is Ivan Elizalde and would like to get a refund. I was expecting a good fast meal for my family and I but was surprised by the "uncooked" meal we received. My email is Ivan.r.[protected]@outlook.com
Read full complaintchicken nuggets fries and mozzarella sticks
I purchased the above stated 3 items from the burger location mentioned above. All the 3 items were clearly made in really old oil that hadn't been changed for a long time. You could tell by the colour and taste was absolutely horrible to a point that I feel I should call the health and food department in Edmonton. This is the second time we've experienced...
employee conduct
Sitting down to enjoy breakfast with my father-in-law when woman walks from behind the counter and brings a folded piece of paper up and puts it on the table in front of me. To my shock and all it was her phone number! First off that is very unprofessional and rude considering I'm a married man with a wedding ring on my finger. I will not be back to this establishment and plan on contacting management as I do not feel that behavior is appropriate for anyone in a customer service position! It also does not look good on Burger King as a brand to employee people who act that way!
survey
I was given a receipt with a survey that I wanted to complete, but first of all, the receipt misspelled "experience". The web address that it has is www.mybkexeperience.com After several attempts, I realized that it was misspelled. Secondly, I was never able to complete the survey because it said that the information that I submitted was not correct. Here...
service
Store #8576. Stopped at Burger King at lunchtime, waited in drivers line for 10 minutes, there were 5 cars in front of me. Tired of waiting in a line that wasn't moving I went inside waited another 10 minutes before being served. I've stopped at this store before today, in my opinion, there were not enough workers to service customers.
Read full complaintincorrect order
I went to Burger King yesterday to get dinner for my son and myself. I ordered 2 Whopper Jrs, Fries and Onion Rings The 1 Whopper Jr was with no cheese or mayo/sauce The girl at the counter repeated my order and said 2 Whopper Jrs... I explained again that the 1 had no cheese and no may/sauce She said "plain?" When I got home and opened the sandwiches the...
Read full complainthandicapped van ramp
Hi I own a handicap van with a ramp and every time I come here there is a handicap scooter parked right where the ramp comes down please can you do something about this because I don't pretty sure they can walk if they leave the scooter parked there and walk inside me on the other hand I can't walk this is why I need a van with a ramp I tried telling the...
missing product, pricing and food quality
I go to this Burger King very often and I went last week ordered breakfast and the had forgotten my hashbrowns I ordered 2 and got 1. Then I went back a day later and they forgot my chicken nuggets now today I was ordering breakfast and their french toast was smushed and had 3 different prices for it. I told the person who took my order and he said nothing...
cleanliness
Hi, Store # is BK09158, I took some pictures of the windows, front doors and washrooms. They are absolutely filthy. Is there an email where I can submit these photos? The dirtiness of this restaurant was the factor in me and my boyfriend deciding not to eat there. Fortunately, I own a cleaning business called Clean and Simple. I have several commercial...
Read full complaintfood mishandling whopper burger king # 9425
I am a regular customer at burger king at 1721 street road bensalem pa 19020; this is not the first it happened it is a third time? I normally come by night time by a drive-thru? Firstly the order taker is so stressed that he cannot take the order properly? I always tell them in my burgers (no bacon, no tomato, no pickles). Today when I went there at night order no 31 survey code: [protected]-091507; I always order mix and match? So I ordered spicy chicken and a whopper? And I told the order taker that no bacon, no pickles, and no tomato? I got my order and I paid by my credit card. I got my order than I went home? I always check my burgers before I eat; the spicy chicken quality was not so good? The bun was not fresh but I eat it? Then I checked by whopper and I found a little piece of bacon inside? So I went back to the branch and showed to the window service guy? He checked it and apologize? I told him why the order was not taken properly? He simply apologized and did not care? And was kind in a hurry? I asked him no refunds and asked him to give me small fries instead so he gave it to me? He also told me to make a new sandwich? But I refused. The point is this how can I trust the order taker and the person making the burger to avoid things I don't want in my burger? Previously also I had thrown twice the whopper and did not ask any refunds? This branch night staff is not paying attention to their job? Just taking the orders very roughly? No customer service at all? I am not a complainer but today I felt like to express all my concerns to you? I am not going to buy from this store? Until someone assures me to have the burger without bacon pieces? It cost me money plus inconvenience from this branch and seriously they don't really care. Kindly do something about this? As I love burger king and I do not want to leave such great food?
I will also leave the same complaint on www.mybkexperience.com
My receipt date is 9/22/19 at 11.10 pm - burger king #9425
My name is kashif khan
My cell no [protected]
And the branch I go always - 1721 street rd bensalem pa 19020
Poor service, safety issues
I arrived at the store at 6:00pm The doors were locked however there were about 15 people inside I found a different door open and asked other people why the main doors were locked They said the employee just locked them There was a ton of food waiting to be bagged and given out, but people were not getting food. Not only poor service, but a safety issue...
Read full complaintmissing food and customer service
Ordered food through the drive-thru at about 7:15pm on 9/21/19. I spent over $22 on food for my family which includes 2 children which ended up being a pretty big order. I grabbed the bag of food and started to look through the stuffed bag and saw a lot of the food but it was already really dark outside and hard to see but I thought I felt all of it and I...
Read full complaintmanager
I witnessed a manager at this location being very road to multiple employees, a few minutes later he threw the rays across the kitchen because he messed up the order and had to fix it again. I believe this behavior is very uncalled for and I feel badly for the employees that have to work with this manager. His behavior made for a disappointing experience.
Read full complainta guy that work there
I came in today the 21 of sept i place an order. I have a coupon for a free wropper, i didnt know u have to order a side ordet witb it. But i order a chicken fries and a large fries he didnt put in the free whopper instead he charge for it. I told him i dont want the whopper no more. He said he cannot remove it, then he got mad nd piss off at me so he took...
Read full complaintstore and personal cleanliness
Please know this is the dirtiest BK I have visited. From the air vents, tables, floors bathrooms and Beverage area to the walls. Staff with long calypso braids working on the meals without hairnets. The food preparation area was crowded with stuff. The floor were dirty. The cleaning personnel water for mopping was disgusting. Serious health hazards. Attached my receipt with date and time. Please send someone or close it down.
the service I did not receive.
It was 11:44 as I rolled into Ankenys Oralabor Road Burger King Store, I saw someone in the driveway so assumed they must be open. After waiting for 6 mins and asking hello multiple times I pulled up to the window to see employees hiding and trying to avoid being seen by me or just acting like I didn't exist. I then proceeded to the 1st Street BK in Ankeny only to see they were already closed at 11:55, when both stores clearly boast midnight closing times. Having worked in the food industries for years I've never seen any places close before their allotted time until new management or something took over these two stores. It's ridiculous to just get off work around 11:30, try to go get some food at a place that SHOULD BE open, only to find their [censored] employees showing what minimum wage is all about. Congrats on your [censored]ty workers.
burger and applesauce, customer service.
I called and called this Burger King multiple times after I received a raw burger and no one responded! They also forgot the applesauce that I had paid for! It's too late to go back up there because they are closed! The two girls were laughing and giggling over the intercom and kinda toss my food into my car window after waiting over 20 minutes for it! I was not pleased at all!
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