I am complaining about
i am complaining about that they always mess up my order . for example. earlier i went to get something since i was starving because i couldn't eat all day. i asked for a CHEESEburger. i get home . THEY GAVE ME A NORMAL BURGER . WITH NO CHEESE. call me crazy. but im sick of this bs . this happens too much. this why mcdonalds will always be better than burger king in my opinion. smh.
food/service
Absolutely the worst service I have ever had. Waited 45 minutes for my burger combo. When I did finally receive my order it wasn't correct. I ordered a bacon cheeseburger and got a burger with jalapeños on it instead which the burger was cold as well as the fries. I'm also allergic to jalapeños so I wasn't even able to eat and the burger. During the 45...
Read full review of Burger Kingfood
I order mozzarella sticks and I always have to ask for some marinara sauce because they never give it to me, but when I order them they go "Would you like some marinara sauce" but when they ask me I still do not receive any sauce. So I would greatly appreciate it if you called them up and told them to give people some marinara. Like who eats mozzy sticks without some sauce.
Read full review of Burger Kingemployee
There has been an employee sleeping in one of the eating booths the last two times we have been in this location. We find this very unappealing in the area where people are dinning. If an employee needs to sleep on the job and/or break then it needs to be in some other area than where people are trying to eat. To make matters worse they had their feet on...
Read full review of Burger Kingmy whole order
You put onions on my whopper and forgot to put cheese on it. You gave me the wrong kind of chicken nuggets. I ordered 3 ten piece nuggets and y'all gave me spicy nuggets. I would like this to be replaced. I was very unhappy with my meal. The service by one of the employees was very rude and didn't pay attention to anything I had to say. I would very much like this program fixed.
Read full review of Burger Kingrefused coupon
At the drivethrough speaker I ordered two small whopper meal. I first informed the order taker that was going to use a coupon. The price should have been $8.99. Iwent to the restaurant because of the deal. The coupon was still in date. They rang the meal up for $14.99 I presented the coupon at the window and asked them to honor the price. The cashier called...
Read full review of Burger Kingzesty sauce
I have been getting the zesty sauce from burger king for years i use it on fries and onion rings an it has tasted great but for the past few months something taste wise has changed and it tastes horrible it tastes like u have a glob of plain mayonnaise on ur onion rings please consider changing it back or changing your provider because the sauce is now disgusting!
food quality, service, employees attitude
Please consider sending in upper management as a mystery shopper, this Burger King serves terrible food quality, I have tried lunch & early bird twice, around 330 or so, and each time the food was worse. Please try and help, I have lived in dbs for years and we don't want this one to end up like the one at 225. Please help. Please Please Please Please
Read full review of Burger Kingmy order and wait
I moved up to Jacksonville Florida from Miami approximately 7 mos. ago. I receive coupons from time to time for BK products. Today at around 4:30pm I went to the above BK location to get two original chicken sandwiches two small fries per your $4.99 coupon. I went drive through this time, wherein the order taker woman seemed curt and dry. I waited for the order twenty mins. This is what I got...
order in drive through completely wrong
I went through the drive through after work on Monday 10/21/19 at 6:44 pm store 4321 on 10th street in Palmetto, Fl -order # 96 the receipt is so light that is about all the info I can read. I spent almost $14.00 the service was fast the lady at the window was nice but nothing about the order was correct. I glanced in bag to make sure their were two...
Read full review of Burger Kingdrive thru
I went through the drive through to get dinner tonight. Apparently your drive thru employee (didn't catch his name but he had a blonde pony tail and a children's sized shirt on) was really upset when I told him that I had a coupon. When I got to the window and let him know, he looked at me pissed off and said "What the hell, man? Now I have to clear the...
Read full review of Burger Kingfood not prepared properly
I ordered 2 tacos, an order of onion rings, and a Pretzel King (I also added onion). I received 2 tacos containing only meat. No lettuce or sauce that is normally on the tacos. I asked for onion on my pretzel king and for the large burger, I received 2 thin raw onion rings. That amount might be appropriate for an order that comes with onions, as not...
Read full review of Burger Kingrude managers/restaurant not being open
Went in to the store to get Whopper deal that is on coupons that are mailed out. Informed cashier that we wanted extra lettuce and tomato for just one of the sandwiches because we asked for it the week before and did not get it. We had called in and let them know that we did not receive it and they said they would give it to us on our next visit. She said...
Read full review of Burger Kingfood & service
Last week I waited 10 min in drive thru for an order of mozzarella sticks. Tonight I ordered a whopper Jr and received a hamburger. When I went back, they explained they are out of lettuce, tomato & onion. They couldn't tell me that b4 they handed me a hamburger. And when I went to the survey site, it won't let me do the survey! Are you trying to avoid hearing ther complaints? And the burgers are NEVER hot. #terrible
Read full review of Burger Kingfood
We went to bk in ramsure not our normal bk but that was were was at and i was not pleased we waited 20 mins! When i got home a burgar was missing and one burger was wrong! I am mostly upset on the terms that we had to wait and the order was wrong! I can understand that sometimes things happen and u might make a mistake but 20 mins is plently of time to make...
Read full review of Burger Kingchicken fries
My mother and I got Burger King tonight to treat ourselves while my father is away. We don't get Burger King as often as we used to cause we are watching out money but wanted to do something nice tonight. So I drove the 15 mins to Burger King and the 15 mins back and when I arrived home my chicken fries were so overcooked u could legit break them in half...
Read full review of Burger Kingperson in the drive thru was exceedingly rude
I just left the drive thru less than 30 minutes ago. My daughter and I went to order. First of all, whoever that person was came on laughing loudly through the speaker. She asked what was the order and my daughter stated that she would like a #1 no cheese. I guess she didn't understand and said cheese? My daughter said no cheese she then proceeds to get flippant. Then makes a statement "we have to walk you through everything to which I said excuse me? She then says but that's ok that's what I am here for. My main problem is what she said. She had no idea who I was I could have been from a corporate office. Very unprofessional!
Are you listening to your self? Or can you not read? I already said what she said all I am saying is what she said was inappropriate you never tell a customer “I see I have to walk you through everything “ when you say that to someone you in essence saying the person you’re talking to is slow/special. Would you like to have your mom talked to like that? If so, I know what side of the Spectrum you are from.
There are certain responses that are best kept to yourself. I worked in corporate America for over 25 years and there were things that were unacceptable to say out loud even if you were irritated at a person/customer. Remember you chose that profession. A little diplomacy goes a long way along with COMMON SENSE
MY DAUGHTER IS NOW IN FOSTER CARE. I was so angry at them that I beat her up. I told her that we would never go to Burger King again because the employees are stupid and rude. She started crying because Burger King is a treat for her. I slapped, her and punched her in the face. Someone contacted CPS and now she is in foster care.
chicken sandwich original and the one in the bun
I went to order a chicken sandwich on Friday 16, 2019. I notice that top and bottom was not tasted from the grill or boiler and I subject that the whooper bun are done the same way. I worked as employee of Burger King back in 1980 till 1990 as a crew personal to assistance manager. It did taste like boiler hamburger and this change made me feel that all...
Read full review of Burger Kingwhoopers bridgeport
we went to local Burger King at Bridgeport, WV. We ordered Whoopers, one medium whooper and two jr. whoppers. My husband and I along with our children for years have loved your burgers. This visit was terrible My husbands whopper he said was the worst he had ever had. The kitchen staff did NOT get my burger or my sons right, not once but, twice. I reordered they took back my burger and then the second burger was wrong also.
The last whooper we bought were terrible
prices and service
On Thursday night (8:15 pm), 10/17/19, I stopped at the Burger King at the John Fenwick Plaza on the N.J. Turnpike. There were only 4 people ahead of me in line, but the line wasn't really moving. It took a good while for my turn. I placed my order, and when I looked at the receipt, the prices charged were not the posted prices. When I drew that to the attention of the employee, she just shrugged her shoulders, and said she'd never seen anyone, ever, adjust the posted prices, and she just hits the button on the register for the food item, and whatever price comes up, that's the price. When I asked about speaking with the manager, she simply ignored my request. There seemed to be 4 employees behind the counter, but I could only see two of them doing any work during my time at the counter (the other two, including one more dressed and possibly the manager, seemed primarily to be wandering around, but not doing any visible work. At one point the employee I assume was preparing the food was not wearing gloves. The lady at the register was taking the orders, then packaging the food. There was no sense of urgency, and really no sense of "serving" the customer. The food was okay, but I would have no reason when traveling that way again, to stop at that particular store!
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