french fries
10-15-2019 2:12 pm Burger King #23859 order #96 The assistant manager Edgar took my order, which included no salt fries. That request was made due to the health problem of high blood pressure. He gave me my hamburgers while I would wait for the fries to cook. Before the fries were about to be picked up, I tried to get the assistant managers attention to...
Read full review of Burger Kingabusive behavior by burger king's employee named hailey
On October 2, 2019, Burger King's employee named Hailey refused to give me a refund after my chicken sandwich was burned and not edible. She has a nasty attitude and dramatically pointed to a sign that said no refunds. She claimed it was going to be a 20 minute wait for another chicken sandwich because of a large drive-thru order she was complaining about...
Read full review of Burger KingAbsolute embarrassment
Twice in the past week, I have visited this location. On the first visit, last Tuesday, my visit was at 7:40 PM. I pulled into the drive thru, where I sat idle for 15 minutes. Thankfully I was the last car in the line and had the opportunity to back out. I entered the restaurant where i encountered a line from the counter to the door. A manager immediately...
Read full review of Burger Kingbec crois x 2
I ordered 2 B/C crois, got my food, and both sandwiches were cold, one sandwich had 1 piece of bacon and a crumbled piece and the other one only had 2 pieces. Tried to do the survey and I couldnt read the numbers to submit a survey. I have worked at BK and I know the sandwiches are supposed to be hot and have at least 3 pieces of bacon unless that has chnaged but this is very disappointing
burger and onion rings
My purchase was made at store #22557 niagara falls ont, 10-13-2019. I had a bacon whopper and not cooked properly onion rings that after I ate went to my hotel room and threw up. Never in my 20 years or so of ordering food from Burger king have I had this happen to me, just shocked and disappointed at the quality of food I received and the best part is that nobody cares and that's what is making me write this review. I have attached a sales receipt and would like to speak to 1. Someone that cares and 2. Someone that will be able to do something about the uncomfortable and unpleasant situation I was put into really. Not only did I end up paying more that usually for my food because I was at Niagara falls I threw up like nobody's business and that is what pissed me off the most. So please get back to me thanks. Also I am attaching my receipt. [protected]@gmail.com
impossible whopper
I ordered online in September 11, 2019 on the app I ordered an impossible whopper combo with cheese when I got to the restaurant I was told they did not have anymore impossible whoppers and could not give me a refund because it was a mobile order and to call the 1-800 number I call 6 times and was told the dept that handles app orders would get back to me well it's a month later and no one has gotten back to me ! They stole my money I will never us their mobile app again to pay for my meal what a rip off. They keep saying they get a lot of complaints but they have my number and email. Address and will get back to me
sgl pretzel king combo
My first complaint is to see how dirty the place was, tables, floor, restrooms, etc etc. We order the Single Pretzel King Combo and when the food was ready they gave us the wrong product, they took it back and the only thing they change was the bread and it was COLD, the fries were fry in dirty oil and there were soak in oil and soggy, we took a couple of...
Read full review of Burger Kingcommercial
The recent Burger King commercial about the impossible whopper concerns me. In the commercial, a man says, "I'm a damn fool." I am a teacher, and I strive daily to teach my kids about the importance of using kind, appropriate words. It is hard to reinforce expectations when businesses such as yourself use profanity in commercials. Kids are listening. Please use greater care in your selection of words when broadcasting to such a varied audience. Thank you.
I think the commercial has to be understood in the context of what the founder of Whole Foods said about plant based meat substitutes. Eating beef, or eating a traditional veggie patty made out of beans, onions, etc., is infinitely more healthy than the chemical-laden products that "bleed" and try to imitate the flavor and texture of meat. The actor in the commercial is alluding to this; if you ingest one of these hideous frankenstein patties, you are in fact, "a damned fool".
I too feel this commercial is inappropriate. The use of this language has negatively impacted my opinion of the franchise.
Well, he is a damn fool for thinking a plant burger is better than a beef burger. No cowboy on this planet steps on their own toes that way...we should all be offended by that damn fool!
I agree that it’s your job to parent and teach your kids right from wrong. But, when I want to watch football on Saturday and Sunday and the background TV is so loud and my three year old starts saying “I’m a damn fool” that irritates me a bit. Yes, I tell her it’s an unkind word and to not use it. However, she is three... you can’t expect her to never say it again... this doesn’t make anyone a snowflake... it makes us involved parents noticing negative rhetoric on TV which we are clearly monitoring. It should be removed or blurbed out.
You’re a snowflake.
Go [censored] yourself.
Add should be pulled
A Boycott is needed to teach those Vile Corporate [censored] from using Such Profanity, ! May they Burn in the HellFires of Dammnation ! A Pox upon them ! Burn, Burn in the Pit of Despair . Boycott em Y'all, jes like DaWalmart when dey stopped selling AMMO . Protect are 2nd Amendment !
Help us Jesus from such wickedness. #maga !
Jesus says nothing about guns but the first amendment does guarantee our right to free speech.
They didn't have them back then... or don't you know any history?
meal, service and bathroom
My fiancé and I visited this particular Burger King for breakfast on Sunday morning, oct 13 2019@ 10:01am. Our order number was 37. I myself ordered a chicken biscuit combo. After rang up and paid the cook proceeds to raise his voice at the cashier stating they were out of biscuits. I agreed to have my chicken put on a croissant roll. My fiancé ordered a...
Read full review of Burger Kingterrible service
The manager at this Burger King is absolutely horrible. I go to this Burger King once a week to pick up lunch for my elderly father who is unable to drive. Twice in the last month I have driven through the drive-through, to be told rather ubruptly through the speaker "my drive-up is closed, come inside to order." When I DO go inside, the service is as slow...
Read full review of Burger Kingcustomer service/ food
I arrive at this location a little after 11:15 to order lunch for my children and I. In the back of my mind I thinking the customer service will be horrible, but I give them another chance. I order my food and the tone of the cashier was horrible she didn't ask me my name and just over didn't have a pleasant tone. I politely gave her $50 bill. She yell for...
Read full review of Burger Kingfood
I went to visit Burger King location store number 3 4 5 6 and it was terrible I ordered two cheeseburgers two chicken Juniors two small fries and a large Coke. Now when I got my order the two cheeseburgers we're terrible the bun was hard and actually burnt on the top the chicken jr. Was a hard as well and she only gave me one instead of two. And on the...
customer service issue
On Oct 7th 2019 I entered the burger king in Phoenix az off 19th ave and the 101 freeway. When I got home all the food felt and looked like it had been sitting there for over an hour cold, hard even the bread hard like a rock could not even eat it and the meals I ordered were for my children. Immediately called the location addressing the issue. I came back a few days later due to it being an inconvenience for me to go all the way back there. But when I did the manager on duty was very rude and had a bad attitude even with me presenting my receipt. It is about customer satisfaction 100% and that day it was not. I would appreciate it if something could be resolved about this as soon as possible.
herb/ manager
My daughter was fired unfairly Herb the store manager. He continuously singled her out when there are others who have missed way more days than she has. When she was hired she made it known that she was a Senior at Franklin Military Academy. He claims that she was written up multiple times for calling out and that is not true. She would not have had to call...
Read full review of Burger King and 1 commentunethical behavior
After sitting in the driver thru line for 25 minutes, the girl, and I believe it was the manager, had a pink phone in her hand using it, put down her nasty phone on the counter where food goes, ran her fingers through her hair, then picked up a French fry container and filled it with my fries. When she handed me my food, I nicely told her she what she had...
Read full review of Burger Kingrestroom
I am an off duty Police Officer and I went into Burger King on 20800 Groesbeck Hwy to get lunch and use the restroom. Myself and another lady asked repeatedly for assistance in getting the restrooms unlocked. All 3 African American workers ignored us, refused to open the restroom and we left!! This is totally unacceptable! It is a public restaurant and the...
Read full review of Burger Kingeverything
This is the most Disgusting Burger King i ever been to. There's trash everywhere flies everywhere the employees down to the manager are rude they dont care about how the store look theres only one white guy i see that works there dont do nothing but run around trying to clean because it so dirty. Asked him if he was the manager he said he was not he's just PT he should be because hes the only one cares.
drive thru and employee lack of respect
Last night about 10 p.m. I went to my local Burger King used the drive-thru attempted to pay for my order with two gift cards both have a balance of 15 each my order was less than 20 she told me my cards were decline for insufficient funds even when I showed her she attempted nothing now manager or anything and ask for my drinks like she really needed those they were going to have to go in the trash anyway very poor respect for customers I will not be going back there horrible service.
breakfast
Stopped this morning to get breakfast to go at the drive-thru, although the young man who took my order was very pleasant; the food was horrible. For the sum of $6.35 I got a waffle sandwich tater rounds and a coffee
The waffle was so hard that I couldn't bite it all i could eat was the sausage off the sandwich, the taters were stone cold.
Since i parked in the parking lot there was no drive time or anything that should have interfered with the quality of the food.
Was going to go in and complain but what good would that do? The best way to get my point across is not to stop there again, there is a McDonalds about two miles away.
Customer service cashier
On Oct 9th at 539pm I went to get food the cashier named betty took my order then walked off without giving me my receipt with order number I took my receipt from the printer. She then came running across the counter yelling I was stealing from her I told if had done your job I wouldn't be standing here waiting on my receipt the apparent manager came to her...
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