Fish sandwiches and lack of supervision of workers
7:55 Sunday evening, May 9th, I purchased 2fish andwiches at the Burger King at 2972 N. Alma School Rd. in Chandler AZ 85224. When I got home I unwrapped the first sandwich to find the filet to be desiccated and brittle. The tartar sauce was discolored and translucent. The second sandwich was only slightly less desiccated, but still not edible. I tried to...
Read full complaintParking lots and customer service in minnesota and other state
I went to Burger King Restaurant #5846 at 4605 Hiawatha Avenue, Minneapolis, MN 55406 on Tuesday, May 11, 2021 at 5:33 p.m. (Order #48). Central Time. When we got there, we found a huge pothole in front of the drive-thru order area in a narrow area just large enough to steer straight and get to the order intercom area. I called the store last year due to...
Read full complaintOver charged for wrong food
We went for dinner 
ordered a double whopper with Medium fries
a medium junior whopper meal
another junior whopper meal with a large onion ring and a vanilla shake
for the last meal I only got a medium shake with it no fries or not onion rings 
so they charged us 3.81 for onion rings extra
The burgers were tiny
so the bill was 32.59
plus the 3.81 for the rings This was so messed up we paid 36.40 for not much food.
Please advise us
Desired outcome: Money back
Lack of professional courtesy
On 5/11/21 At around 6:40 PM I visited the Burger King number 20942 located at 4355 E. University Dr. in prosper Texas. After ordering my food in the drive-through, I pulled up to the window and was asked for my payment. Then a young black woman, with "bleach-blonde" highlighted braids, who had engaged a conversation with her coworker, handed my order out...
Read full complaint2 sandwiches for $5 promotion - 05/11/2021
Good Afternoon: I tried to participate in your "2 Sandwiches for $5" promotion today at 1:00 pm (PT) at the Burger King located at 11300 NE Mill Plain Blvd in Vancouver, WA 98684. Despite the valiant efforts by the Manager (she wouldn't provide her name) she was unable to retrieve the promo code (I believe it was 6206) in her system. The entire staff wa...
Read full complaint and 1 commentNurse Aides "on the front line!"
At Eastgate, Cincinnati Ohio on 5-9 at 8-8:30 PM I ordered 2 whoppers only Lett, Tomatoe, Mayo and cheese. Very Sloppy! next to no lettuce! They were not even busy! Not the first time but, will be the last unless Quality control gets better! There are way too many competitors out in Eastgate to choose from!
Desired outcome: Quality control!
Contact with store
On 4/8 order 573 at store 5208 I was served 2 inedible breaded chicken sandwiches I gave my time working with the bk area manager to help with this issue in return I was promised 2 ocs I called store 5208 on 5/8 to make arrangements to pick up the ocs the phone was picked up then hung up the employees of store 5208 cannot make hand breaded chicken sandwiches that are edible and do not know how to use a telephone
Lack of a/c at the alvin texas burger king
The A/C has been out going on three weeks now. It is roasting in this store. I have no idea how the staff can work like this. They have to leave a side door open just so they can get air flow in the kitchen. The convenience store that's part of this building had a/c at first but theirs was out a couple days later. There is absolutely no excuse for it to be...
Read full complaintMissing purchase in drive thru
My med fries were left out of my order with a cheese whopper in drive thru @ Store #20733, 16224 S Park Ave, South Holland, IL. 60473 Order 33 Paid $8.52 Merchant Id: [protected] Survey Code: [protected]-011317 Saturday, May 08 2021 Very disappointing to get home to find an incomplete order of food!! This store should be held accountable!
Read full complaintemployee was hatred towards the deaf
at the BK 2401 S New Rd, Waco, TX 76711 I ask the employee to allow me to enter store and buy my meal because I am deaf and cannot order thru a drive thru speaker, and she went to get her manager. I waited and waited no one came outside so I went thru drive thru spoke at the speaker telling them I was gonna order at the window because I was deaf. I drove up to the window to place an order and was told I could not receive service unless I ordered at the speaker. This pissed me off so I said "[censored] it I ain't never spend my money here ever again? I will tell all my hearing impaired and deaf friends to boycott this store. I never was treated so badlky in my life . This is a hate crime, this store employee manager should be fired!
orange jujice
Today 5/8/2021 I ordered a orange juice to go with my breakfast sandwiches at the local Burger King. Paid $1.99 for a 11&1/2 oz container. Down the road at a Stewarts Shop I paid $1.89 for a 32oz container. It is getting quite obvious that everyone is ripping off the consumer. Maybe Stewarts is even ripping off the customer off. I just think that the excessive charge for a small container of juice is not right. Lesson learned. I don't expect anything to be done about this and I am certainly smart enough to learn the first time.
Food
I am sending you this email to complain about your store on Route 741 in Mason Ohio, Phone number [protected]..
Number 1...We ordered the 2 Whoppers for $5 with specific instructions how we wanted them...HOT...was at best lukewarm
and a large coke, which did not even taste like coke.
Number 2...They did NOT include what was specified.
Number 3...We tried for over 1/2 hour to call, no answer.
To whomever is in charge:
We have used this location for years and it seems they do not care about what type of food they put out, because this happens quite often and we are getting tired of their service.
I remember there was a district manager there one time and he fixed the food and still couldn't get it right.
Someone need to have a serious meeting with your franchisee owner, because right now...we are done with that location.
Since I started this email, I have called 4 times and still no answer, so add another 15 minutes to my original time.
Thomas F. Clay
[protected]@cs.com
Desired outcome: GET IT RIGHT
missing food
I order 2 breakfast meal, both of my drinks were missing, charge me extra for a large coffee and extra for an orange juice, both were missing from my order. This is the second time, unfortunately I far now to come back and get it.
Order 11 drive thru order. I have been trying to call the number on the receipt and the number is wrong.
I need a refund on my extra charges and just charge me for the sandwich, which is fair.
The following is my information
Liliana Ponce
e mail: [protected]@yahoo.com
Phone [protected]
Service!!
25 mins it took me to get a #1. Totally unacceptable and a great way to lose business. There were 3 people working tonight 5/6/21 which is insane. The care line never had less than 10 people in it. It literally took 25 mins from waiting until - ordering - picking up food. The really sad thing is that the food was barely warm!!!. You all wonder why the other...
Read full complaintPoor service / cod inedible food
On 4/30/2021 8:54 PM, Randy Nelson wrote:
Ordered 2 burgers, total was $7.05 gave the attendant $20.25 received $12.70 in change. I told the person that the math was wrong and was offered another $0.20. I gave the coins back and left. My wife and I opened our burgers in the parking area and both burgers were cold. The buns were fresh out of the cooler and the meat was room temp. Go through the line again we decided to go home to cook a hot meal. Oh, if you need a receipt, didn't get one. the only thing in the bag of 2 burgers was 1 napkin.
Is your comment related to a restaurant experience?=Yes
Country=USA
State=Washington
City=MAPLE VALLEY
Restaurant=26630 State Route 169
How did you place your order?=At the Restaurant
How did you receive your order?=Drive-Thru
Date of Visit=04/30/2021
Time of Visit=5:15 PM
Phone=[protected]
Would you like to be contacted about the issue?=Yes
Desired outcome: something other than a form letter apology.
the resturant
I go thur drive through and order hamburgers and get cheeseburgers today they told me there outta hamburgers the only item they have are whoppers. It's a poorly run place how they make money is beyond me.
Cleanliness, long wait, lack of product, no change
Monday May 3, 2021 we stopped at the Burger King at 2862 Martin Luther King Jr. Drive in Milwaukee, WI. We went through the drive through. The line didn't move for a couple of minutes. Then it slowly moved. While sitting there we noticed all the trash that was all over the parking lot and along the fence line. Disgusting. When we finally got to the order...
Read full complaintThe food is always cold... Dont you guys care anymore.
WTF BK was a great place, but now, I'd rather lick my butt. You go McD, 
at least their crap burgers are hot! DQ here I come, forget you and being #1. You have battled for years, now you take what you can get? Shame on you. 
Does anybody in the company, say the CEO, give a rats [censored] how you just let your product fail? Well Danny, or might I say Mr. Schwartz like you need to be called. Buckle down and bring back a terrific "Flame broiled" burger again! S-can the ones in the way and do it, America expects it!
Desired outcome: Go back to the way you were before, and make some quality food!
Burger King main street Bozeman.Montana
I need to let you know how disappointed my last 5 visits have been from putting mayo on the big king to forgetting heavy onion and heavy pickles today the onion ring were so greasy they left oil in the card board container this was the last stand it doesn't happen at the Belgrade store I can't even give you the receipt number because I didn't get one PLEASE DO SOMETHING ABOUT THIS STORE or close
Desired outcome: close this store or get my food right
Worker not wearing mask at all
Monday May 3rd 2021 10:30 While purchasing my breakfast today at the burger king located at 2051 Washington Ave, Saint Joseph, MI 49085 +[protected] the male in the picture provided was not wearing a mask on his face while my food was being prepared. The female manager was wearing a mask but he was not. He walked out of site and returned inside of the...
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