Burger King

There is a sign less than 10 feet from the order taking speaker which advertises frozen Fanta and coke drinks 16 ounces for $1.00 .This is the second time I have tried to order this drink only to be informed that it is no longer available .
I requested to speak to the manager at the window and asked him why he did not remove the sign .he stated that he had no responsibility for outside the store .
I then was served by a very surly employee who handed me a Fanta when I explained that I had originally ordered a frozen Fanta but since they did not have it I had changed to a coke . He very unwilling made the change .
I am a fast food franchise owner and understand the difficulty of hiring a good crew . I would however suggest that you train your managers a little better and empower them to situations where ever occurring at your stores . Surly employees reflect very badly on your organization.

About a month ago I went to Burger King In south Portland Maine near the maine mall I ordered a whopper And firstly I was shocked it cast $6.50, and secondly it was cold had browning lettuces and generally tasted terrible, it also gave me diarrhea . I am dissatisfied. I would like a refund or a coupon for a free whopper at a different location.

You have the worst customer service and you don't respect customer.. Customer has no right.. A burgers take more 3 hours.. I didn't receive it yet it's
Kuwait jahra city

Every time I visit the Canyonville Oregon location, at 180 Gazely Bridge Road, I go to the drive up, in the afternoons, they are busy, and my food is Always cold, now once I can understand but always, how long does this food sit there anyways. I have always liked Burger King, the food is good, its a close location, and the prices are not bad, but if I cannot get hot food, I will have to drive further away to McDonalds.

This restaurant service is horrible! You are repeatedly waiting in line for 10 to 15 minutes just to order! Love your Jalapena bites and would buy them everyday if not for the extended wait! I am told over and over again "one minute please" but have to resort to horn honking, asking to be served! Then excuses, " sorry I'm only one person trying to do three peoples jobs!" This is unacceptable. This is the furthest thing from FAST food ever!

So sad at this location there is no tomatoes no toilet paper and no soap in restrooms. Do they even have soap in the kitchen area or are they not washing their hands? And it's not even busy right now very sad. It would be sad if health department inspectors were to come in to tables are also dirty stains all over them. Mostly upset to no veggies in the building come on now!

At this particular burger king they closed the doors and are only using drive thru. Thats unaccetable. I spoke to manager and she didnt give a good answer. Its the burger king @ 12371 s orange blossom trail in orlando, fl 32837. Also the app has never worked at this location. At times service has been really slow which im assuming its lack of workers.

We arrived at the Burger King restaurant May 23, 2021 at approximately 9:50 PM. We left at 10:10pm without receiving service or a response. The sign on the Burger King store said that they close at 11 PM Sunday night.

We saw a man sweeping the floor inside and another man hiding behind the grill. Our eyes met and he still did not respond when I knocked on the window, nor did they respond when we spoke loudly to the intercom in the drive-through and we honked several times and they still didn't respond. We first spoke in a much quieter tone. A delivery driver for door dash also was trying to get service and he told us it's a very bad Burger King try Wendy's across the street they're much better

Waited in line for 15 min trying to get the app to work but it did not come up, got to the window and got out of line and got back in line again still trying to get the app to work still nothing, got back to the window and wanted to get one of the app specials but they cannot ring it up without the app or what ever, just got a set of 3 of everything I ordered and 1 soda payed full price no special, (thanks for nothing) got home and missing 1 of my fries I am really happy by now. Things have worked fine in the past but today was frustrating

I ordered a veggie burger
I got a pice of bread with maniose and no patty
I called them as soon I noticed but was already on freeway
I gave them my number and they never called back a few weeks later went back and they say they could not give a burger I was mad and will not go there again
I think it was the punk kids in the back making them
Sevice sucked also

I have never complained however I was traveling and stopped with my husband At 327 Ruby Road Wilmington, Ct. I neededto pay $22.00 for lunch when I can pay $3.79 for a bacon cheeseburger is ridiculous plus $2.79 for a small ice tea. I am sending you a copy of my receipt. All items are over priced and I would like a refund. We visit Burger King in Vernon, NJ and it's half the cost. Just sad. Ty! Dawn Chase

Not sure how to handle this? My gift card refuses to be read at the register. They tried to input the number but still refuses to take it. I have $6.79 left on the card and the answer I get from your help is "throw it away". Not really sure I want to throw away money!
My card number ends in 8295. Will Pro it all numbers upon request.

Hopefully you have an answer other than throwing away money .

Expecting your answer,

Karen M Radtke
Appleton.WI

I just left Burger king in Las Vegas at the corner of Rainbow and spring Mountain. I love burger king but I don't know if I will ever return. I ordered 2 whopper's and 2 double cheese and then sat in line behind 2 cars for 20 minutes. These idiots could have had the car at the window pull out and wait in a space. The driver in front of me pulled up said something and pulled in front of the store and went in I'm sure to complain I just shook my head as I drove by the window. I went home hungry and pissed off your staff ruined my night. Manly because I love burger king but cant let service like this be rewarded with my money. I will of coarse be sharing this story with everyone I come in contact with. This really sucked because you have a manager or head person that is to ignorantly to see there is a problem at the drive thru window. There was 2 cars in the parking lot so don't let them tell you they where busy.