Burger King

I ate at store 9233, on 12/29/2022 at about 12:31:47 PM.

I paid with a gift card.

The survey code is: [protected] 309233.

Obviously I am unable complete the survey. Will you do whatever it takes to get my credits? I totally forgot to enter this survey, but I am inside the 48 hour time frame.

Everything was wonderful, including the staff. I don't know what else to tell you... since I cannot access the MYBKexperience.com site.

My wife and I visited the Burger King #2174 in Rutland, Vt. at 3:56 pm on November 25th. According to our slip the server who took our order was Kayla. It obviously was shift change and there were people at the counter waiting for their relative to get off. Others workers were coming in and there was a lot of chit chat going on. There were also cars waiting outside in the drive. There was no real problem with the employees conversation except that after waiting several minutes I looked down the room and had to ask, "is anyone cooking my food?" Which nobody was. In the time we were there nobody at the drive through was served and I don't know how much longer we would have had to wait if I hadn't asked about my food. I apologize for the time between the occurrence and now.. we just went back and forth as to whether or not to say anything, but in this case the service was truly horrible. I enjoy Burger King very much and this has been an isolated occurrence in a store far from where we live and does not affect our patronage. thank you, Arnold Leach

Hello.

I have been loyal Customer for years I have never been treated so bad as I did today at the store #[protected] Crossing Circle Traverse city Michigan 49684

My wife and I went inside to have a set down Meal First thing My Wife got her drink (Punch) and it was nothing but sugar way too sweet I ordered the chicken fries, and They were so spicey I could not eat them and then I tried my French fries They had so much salt on them it made my mouth burn, so my wife asked for so new French fries without salt because of my salt intake they said that they would put another batch down with No Salt and so my wife went back up to the counter when they were ready she brought them back to me I took one French fry out and I tried to eat it and the salt was so heavy on them it was Bad My wife could not eat all her fries because of all the salt We spent $21.06 on a meal that we couldn't eat I took them up to the counter and told them there was way too much salt on them and they just looked at me like I was a fool my order # 76

Kids working their just don't care

Your food in general is about the best i ever had, everything except your breakfast, i would try to change the menu for breakfast, the sandwiches are by far very poor and tasteless, all other food beat every other fast food outlet, but mcdonalds has a far superior breakfsat than you guys,their breakfast sandwiches are much better, i would try to change something, best wishes, frank.

Got email on offers today, had problems with your website, I ordered 2 whoppers w/cheese and one small order of fries, confirmed price of whoppers was $3, plus cost of added cheese, got to window and the lady wanted almost $22.

Been to this location before, never have I felt ripped off, left this location and went to Arby's and enjoyed a good lunch for less than $17.

Your website is not the same when you go to the store.

Went to BK in Elmsford NY on 12/28/22 at 12;30pm.

Not only is the food terrible but the prices have skyrocketed.

My fish was dry and mostly bread, my mozzarella sandwich was luke warm, not like in your commercials and tasted old.

$8 for a whopper/bacon ?

$28 for 3 dry, old warm sandwiches and a french fry. Next time I get the urge for fast food It won't be BK, not me, not now, not ever!

Dec 24, 2022 around 1:45 I went to the burger at 330 Rhorer's town road Lancaster, pa [protected]. Note on the front door said dining room was closed due to small staff, but the drive is open. Anyway drove to the drive up there was a white bucket blocking the entrance, so I got out and moved it, they took my order, plus there more cars behind me. So I drive around to park in the lot somebody has now put two buckets there, so I removed both of them, I watched as other pulled up and got served. Well here the manger and a employee came she is carrying a plastic jug, she puts it in the drive up and puts the two buckets there, so I get out of my vehicle I asked her how are people going to use the drive up. She said it is down I told her then you should have put a sign stating that, then her attitude came out, what a smart [censored], well she said she would have not moved the buckets to get a burger ,I said the sign on the door said drive up was open. Anyway the manger said that they were having computer issues, I said that is fine but should have put a sign at the drive up. I will tell you this if I was the manager I would have fired her on the spot. There are other times I went in there people always on their cell phones, the language you hear is terrible. Cell phones should be in their lockers until their break.

Management was informed that employees lived 15-20 miles out side of town, and due to weather conditions there would be times that the employees wouldn't be able to make it in. Then due to the weather conditions you may or may not have phone service so you can call in 4 hours before your shift and have been informed your wages are getting docked because of it. Or the snow is so deep you can't get out of your drive way. Then your hours get cut to 2-4 hours a day for 5 days a week. (that doesn't even pay for the gas, not including the ware and tear on the vehicle. Why not work the employees 7-8 hours a day 3 or 4 days to make it worth while? Then the manager gives everyone their assigned stations, and they get busy and the managers start ranting and raving and step into the employees stations and taking over. How are the employees supposed to learn? Then the videos, how can you do the questions if the computer freezes up, shouldn't the managers be responsible for making sure that the employees are taught what is required of them? (Including having them come to the office and do the videos on the computer, not everyone has accessibility to a computer, and if you're old school you might not know nothing about computers) If the managers are ranting and raving that will make the employees feel inadequate and give up. When I go in to eat, I don't want to hear, employees being told what screw ups they are. Most of the people who work fast food are young adults, seniors or convicts. Everyone makes mistakes, I know I have. But why should you belittle them in front of customers? I have seen employees walk out due to the ranting and raving of managers.

I said I would not ever visit this site again, but my niece was starving and wanted Burger King. Well that was a sad and pathetic visit today! My niece was so mad when she came back out to the vehicle that she was practically screaming about how pathetic of a joint this site was! Absolutely no burgers! They were out of burgers! HOW IN THE WORLD IS A BURGER JOINT OUT OF BURGERS! After all it is called BURGER KING, not CHICKEN KING! there is only limited fast food joints in Fort Morgan, CO.

I am writing in response to a Burger King I frequently go to. The Burger King constantly has very bad service when it comes to food quality in the fries. Even on “Yelp” it has an overall 1.5 star rating. Please take disciplinary action immediately in regards to this matter.

My name is Garrett B. And please email me back asap (garrett.[protected]@yahoo.com) in regards to this matter. Thank You

On 12/18/22 8:30 am We had breakfast at the Marianna, FL Burger King , on the door it said manager Alex Perry. We are tourists passing through. What a complete disgrace. We went through the drive thru and ordered 2 sausage egg and cheese croissant meals with coffee. The sandwiches were smushed. The sandwiches were clearly made way ahead of time and microwaved. Gross. Eggs overcooked. Coffee undrinkable- very lukewarm. We received no ketchup, only 1 napkin for 2 meals, had to ask for a receipt. We ate in the parking lot. Not one garbage can in the parking lot. Had to go in to throw the trash away. The bathrooms were NOT clean. This is all first thing in the morning. Apparently no one cleans them. And to add misery to this experience, the bill was an outrageous $19.11.

It’s been awhile since I went to a Burger King but this is the last time I will go to one. I could of gotten better food, hot food and HOT coffee at McDonalds for half the price!

I visit your restaurant in Cleveland, MS on this afternoon, December 15, 2022. I went thru the drive thru placed my order and was asked to come to the window after paying for my food I noticed the order was incomplete te, I told the cashier it was not complete, she said "I did not take your order, she did" someone in the restaurant asked what was wrong and was told the order was not complete. I ordered to food the was missing and paid was asked to pull up and my food will be brought out to me. I waited about 5 to 10 minutes the young lady brought the items and asked if that was what I ordered I told her yes. I drove off and discovered the burgers were cold to the touch I did not eat it because I did not want a cold burger. I do not go to Burger King often but my disabled brother wanted to go because he like it.

I spent $38.00 and did not think I would get cold food after waiting to be served. I will not be going to the restaurant anymore and will explain to my brother why we cannot go to his favorite restaurant.

You offer a free whopper option on back of receipt, however the second question on survey asks for Survey Code? There is not a survey code on receipt. See attached photo. thank you

We stopped at the Burger King at the Blyth Services on Wednesday 7th December, 18.12, order number 3139, the burgers didn't taste flame grilled, the burgers were cold and so were the chips and we paid for bbq sauce and didn't get any. I went back up and complained they gave me two more lots of chips eventually and some bbq sauce but this is not the sort of experience we are used to from Burger King.

On dec ordered a small senior coffee at the bk at the intersection of old country rd and woodbury rd in hicksville/plainview. First they told me I got a free refill an d then they said they gave me change from a $5 I gave them (I don't see how both could happen at the same time). I checked my wallet and there was no $5

And no singles, just a $20 bill. I detest being ripped of and they did although obviously I was. Bk need the money that badly that now they are stealing from customers? I really resent being taken for an idiot and I will spread the word.