ComplaintsBoard Vehicle Rental and Leasing Budget Rent A Car Dont rent from Budget in Butte, manager Rachel is dishonest

Budget Rent A Car Reviews and Complaints

Budget Rent A Car review: Dont rent from Budget in Butte, manager Rachel is dishonest

SandraD2024 of Katy, US

Jun 27, 2025 10:45 pm UTC

Verified customer

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On 2/2/2025, I pre-paid $676.11 for a car rental, My plane had a mechanical failure which caused it to land late in Butte, MT at 12:05am on 6/18/25 Budget decided to change my rate w/out telling me, They increased it by $1993.99! They corrected it and refunded me, but then Rachel went in after I returned the car and charged me again! HORRIBLE UNETHICAL PERSON!

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budgetcustomerservice@budgetgroup.com

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Budget Rent A Car address

6 Sylvan Way, Parsippany, New Jersey, 07054, United States

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