The complaint has been investigated and
resolved to the customer's satisfaction
Best Buydiscriminates against emplyees with serious & deadly illnneses

Boycott best buy for the way they treat their empoyees with deadly illnesses

A letter to best buy ceo brad anderson along with replies from his office ---

Dear mr. anderson;

This is regarding a manager, veronica and another manager named jeffrey at your tech ridge store 1116 who discriminates against employees with serious illnesses! ...

A family friend, larone walker worked there until a few days ago (and is african-american) has a life threatening illness - sickle cell anemia.

He quit because he was constantly harassed by veronica and jeffrey about calling in when his illness was acting up - veronica's excuse was "we just don't know very much about your illness- so you need to provide us documentation about it - ummm - nope - all she and jeffrey needs to know is that he has a life threatening illness that he will eventually die from. jeffrey has even gone as far as using this as an excuse to leave larone off the schedule stating "we know you get sick every month without fail, so we're helping you out by not scheduling you for a few weeks". that sounds like a punishment because he has a illness!

If she wants to know more about this illness - it's called google -

One of your district managers has a family member with sickle cell - so this was never problem until veronica came aboard. i didn’t know that your managers also have a license to practice medicine.

I think once i pay off my best buy credit card (which will be by the end of the year) i will no longer do business with a store that discriminates.

The tech ridge store 1116 needs to issue an apology to mr. walker, offer him his job back and have a sickle cell awareness day -

If this fails to happen, i will start an email campaign against your company, if nothing changes, then i will start a web page called best buy tech ridge discriminates against employees with deadly illnesses! if this still does not get your attention, i will go to the media -

If you don't believe me - just try me -i have a very big mouth!

I hope his family decides to sue.

Thank you -

Denise zuniga

P.s. i have sent a copy of this email to:

Ira bragg-grant
Executive director
American sickle cell anemia association

Their response:

Subject: re: store 1116 discriminates against employees with life threatening illnesses
Date: mon, 23 mar 2009 14:57:15 -0500
From: marilyn.[protected]
To: [protected]

Denise –

We appreciate you contacting mr. anderson’s office regarding this issue however since you are not the employee directly involved we are unable to address any concerns on behalf of mr. walker. if mr. walker wants us to address this concern directly on his behalf we would be pleased to do so but he will need to contact us.


Marilyn williams
Executive assistant to brad anderson,
Vice chairman & ceo
Best buy co., inc.

Dear ms. williams -

Thank you for your reply. i am a customer who does business with you extensively! i will be starting an email campaign to boycot best buy and will also follow through with my promise to create a website against this discrimination and i will include your response as well.

Please tell mr. anderson he will be loosing customers.

Subject: re: store 1116 discriminates against employees with life threatening illnesses
Date: mon, 23 mar 2009 15:33:05 -0500
From: marilyn.[protected]


Please do not misinterpret my reply as not being concerned. it is just that we have hr policies in place and without the employee contacting us directly with his concerns we only have hearsay. we are limited to how far this can be investigated and we cannot reply to you regarding this issue due to privacy concerns with one of our employees.

We understand that you, as a customer, may choose to shop to at another store. we hope you will still consider best buy however please understand that there are several privacy issues at stake here. i hope you will consider mr. walker’s feelings before making anything public about his condition.

Marilyn williams
Executive assistant to brad anderson,
Vice chairman & ceo
Best buy co., inc.
From: ezunigafamily
To: marilyn.[protected]
Subject: re: store 1116 discriminates against employees with life threatening illnesses
Date: mon, 23 mar 2009 15:46:31 -0500

Are these your comments or mr. anderson's comments? has he even see this email? i think you should let him decide what needs to happen.

His mother has contacted your office and your office have ignored her as well! he has complained to upper management and he has been ignored!

Mr. walker is aware of everything that i have written.

When a charge like this is brought to the ceo's attention, it is his job to find out what is going on, not to dismiss it as hearsay!

I will not be shopping at any other best buy as you have lost me as a customer. i cannot condone shopping at a business that treats their employees in this manner.

Like i said in my original email, "if you don't believe me - just try me -i have a very big mouth! "


  • Dr
    Driess Jan 01, 2011

    Best Buy should close their doors, they charge for delivery, installation, and REFUSE to hook up a DVD player, purchashed with the new TV, sorry, only a cable box.
    They also REFUSE to move broken TV from the room, unless you agree to pay extra.
    I'm sure their share holders would love to know this, although after they reported earnings, and dropped 18%,
    I doubt many are still on board.
    They're rude, and are poorly operated.
    Everyone now calls them WORST BUY, or BAD BUY, and both fit perfectly.

    0 Votes
  • Ginger Kid Dec 14, 2009

    A little more blunt than I was going for, Mica, but the same basic sentiment. :-)

    0 Votes
  • Ginger Kid Dec 14, 2009

    There are legal issues at stake here, and while you're all fired up and angry and pounding your fist, it ultimately doesn't mean squat that you're upset about your friend's treatment. It is the definition of hearsay when you write talking about someone else. Otherwise, I could write them and say I knew a guy who had a brother that heard a story about Best Buy mistreating people with illnesses, and that serves no one.

    So, if you're really that upset, then just boycott the store and have your friend take legal action. It should be noted, though, that employers are well within their legal rights to ask for documentation when an employee misses work due to illness. It may come across as crass to you, but it's reality. Again, if I went to work at Best Buy and told them I had the bubonic plague and expected them to understand every time I needed a day off, I'd be mistaken. It's not their job to understand the effects of an employee's illness; it's the employee's responsibility to substantiate absences from work.

    Also, Mr. Anderson won't be "loosing" customers, he'll be losing them.

    Toodles! :-)

    0 Votes

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