Best Buy review: closed account without my knowledge

Hsbc credit card services opened an account for me in dec 2008. I purchased a laptop form best buy upon opening the account. I did not recieve my mail with my card and account information in time to make a payment. So my 1st payment was 30 dys late. I called hsbc and told them what happened and they said no problem they would give me a credit and that was it. I've been paying on my account but noticed online in my account I did not have any available balance. I called the best buy card services to ask why is this. They informed me that my account is closed because it was 30 days late that 1st time. I was not contacted and told of this. I have never heard of such happening before. I spoke with angela at hsbc best buy credit card services and was told this. I will continue to pay off the card but then I will not be able to use it as the account is closed. In this economy this bank has no remorse and especially when people are actually making payments this should not have been the case.