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Best Buy
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783 complaints
198 resolved 585 unresolved
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Best Buy headquarters

7601 Penn Avenue South
Minnesota, Richfield 55423-3645
United States

Best Buy phone number

Best Buy website

What category is Best Buy related to?

Best Buy is related to the Retail Stores category.

What are the social media accounts of Best Buy?

What is Best Buy's Facebook?
Connect with Best Buy via Facebook at Best Buy
What is Best Buy's YouTube?
Like, share & subscribe to Best Buy on YouTube at Best Buy
What is Best Buy's LinkedIn?
See Best Buy's portfolio on LinkedIn at Best Buy
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Overview of Best Buy complaint handling

783 Best Buy reviews first appeared on Complaints Board on Aug 11, 2006. The latest review Your "Geek Squad" is full of s**t! was posted on Jun 24, 2022. The latest complaint Geek squad protection plan was resolved on Feb 11, 2015. Best Buy has an average consumer rating of 2 stars from 783 reviews. Best Buy has resolved 198 complaints.

Is ComplaintsBoard.com associated with Best Buy?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Best Buy Customer Service. Initial Best Buy complaints should be directed to their team directly. You can find contact details for Best Buy above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Best Buy. Discuss the issues you have had with Best Buy and work with their customer service team to find a resolution.

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Latest Best Buy’s complaints

B
4:49 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Best Buy - Your "Geek Squad" is full of s**t!

I had tried to sell/trade for cash a laptop to your "Best Buy" store and I previously called and asked online to the agents. They said the store "would buy my laptop, because it buys anything!". I insisted to let them check my item by model online and on the phone so I would not waste my time to go there! But they still insisted that I should go because...

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J
1:23 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Best Buy - Bought 2 hard disks from them and never received but passed through hell from them

I bought 2 hard disk from BestBuy Albuquerque received an alert that it was delivered and called BestBuy that it was not delivered and offered to provide security camera recording of my Neighbor that showed that UPS van never came to my place that day and that my enquiry with UPS after a couple of visits showed that it was delivered at a wrong address to be...

Read full review of Best Buy
S
10:01 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Best Buy - customer service in moreno valley, ca

6-19-2022 @ 11:30, walked in best buy moreno Valley, Ca 92557. I asked to speak to someone about my situation. I was told in a minute. BREE walked over and asked what I needed, I said sit down & we can go over it. Asked for my Phone number, I have geek squad contract $200.00, which already taken out of my account. I explained 1-2 years ago, I had best buy...

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