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On April 2023, I had a distressing incident of fraud with my BOA business account. I received 4 wire transfer intended for me, but unfortunately, it was credited to an incorrect account number, again (4 wire) and none of was credit in my account. Despite my repeated attempts to rectify the error, all four wire transfer were credit to the same incorrect account which belongs to an entity in Tennessee. However my account is located in Florida. Despite contacting with customer services department upon discovering the error and providing all necessary documentation, including police reports, etc. The sender's bank of Idaho has requested BOA to reverse the wire transfer that were made to the wrong account under fraudulent pretense and after 3 months (August 2023) Bank of America did determine that the account was fraudulent and sent a check of $1,540.40. However, it has been 9 months since I reported the incident and I have not received any updates or resolutions regarding the recovery of the funds missing. ($ 118,862.00).
Claimed loss: $120,402.40
Desired outcome: I kindly request urgent attention to this matter, because the lack of communication and progress in resolving this issue has been deeply concerning.
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