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Bank of America review: Credit card

No_Patience_for_Incompetence of Randolph, US

Sep 21, 2020 7:16 pm UTC

Verified customer

Featured review

I recently applied for a B of A credit card. The application process was very easy, but setting up options for this card — notifications of charges, autopay, and so on — was horrendous.

Using the card was similarly horrendous from the start — purchases questioned, a call to my phone in which the caller (B of A) was not identified, and so on and so on.

And every time I've called B of A, I'm told I'm a "preferred client" (or something like that), yet I've wasted lots of time on the phone with B of A.

By contrast, I've had a Capital One card for years, used it with never any problems.

Bottom line: I will be keeping this card (since cancelling it will reduce my credit rating), but never using it. If you need a new credit card, I strongly recommend against anything from B of A.

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Bank of America Contacts

Bank of America phone numbers

+1 (800) 432-1000

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45%
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English

+1 (800) 688-6086

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68%
Confidence score

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+1 (315) 724-4022

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International

+1 (757) 677-4701

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Credit Card Issues

+1 (800) 214-6084

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Vice President Bank

+1 (312) 992-6618

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Bank of America emails

support@bankofamerica.com

100%
Confidence score: 100%

Support

Bank of America address

100 N Tryon St., Charlotte, New York, 28255, United States

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