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Bank of America Corporation Customer Service

844 Reviews

Bank of America Corporation

100 N Tryon St.
Charlotte
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

27 14
1 0
+1 315 724 4022(International)
3 5
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM
Plus

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / b of a branch closings

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Virgil Hood on Aug 13, 2018

My family, 4 children and 9 grandchildren have been camping at Butt Lake (near Chester California) for 49 years. Around 15 years ago, you closed your Chester California branch, so our only B of A option was in Susanville California. This year, I discovered that you have now closed the...

Bank of America / business checking

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Shannon V on Aug 11, 2018

I have had $18, 980 in checks put on hold in my business account. I am now bouncing checks, being charged NSF because of the hold & Bank of America won't do anything about it. Both checks deposited are from returning customers. This seems like a loop hole to make money off unwarranted fee...

Bank Of America Corporation / all employees

Ed
Edward Dubinsky on Aug 8, 2018

From: "Edward A. Dubinsky" Sent: Aug 8, 2018 6:44 AM To: "Catherine.P.Bessant@bankofamerica.com" Subject: Fw: IMPORTANT Catherine, Maybe you can make the differance! Could you please contact me directly, I would love to speak with you directly regarding my experiance. Maybe you can...

Bank of America / business account

El
elizabeth vitale on Aug 6, 2018

I opened a personal account at BofA then later opened a business account. I had a savings. My business is a global business deals with companies and clients from around the world and in the United States. On the second day after receiving my atm card it was frozen. I couldn't get any money then...

Bank Of America Corporation / problem with bonus offer, acc no: 3830 1534 7967

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Aharon Livney on Aug 6, 2018

On 11/2/17 I received an offer for $300 bonus, copy at the end of the letter, I opened a BofA account, but couldn't fulfill the conditions and I closed this account. On 1/24/18 I received a second offer for $300, identical to the first one, copy at the end of the letter. I assumed that the...

Bank Of America Corporation / maintenance fees/ customer service

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Faith Wilson on Aug 4, 2018

Recently realized I was being charged $12 for monthly maintenance fees. I called customer service and the experience was horrible! I asked for courtesy credit for the fees and was denied. The agent who answered (TJ?) was not very customer friendly. I asked to speak to a supervisor and...

Bank Of America Corporation / checking account

Cm
cmcmichael on Aug 2, 2018

Bank of America is crooks. My balance was $1605.84 on 07/31/18. I withdraw $1210.00 at the bank and had a transaction come in for $390. Now my balance is $5.84. After 8pm I withdrew $200.00 from the atm and it said I would have to pay a $35 fee which I accepted. On 07/31/18 they charged me...

Bank of America / fighting a valid fraudulent claim for almost a year, keeps being denied!!!

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flc19 on Jul 30, 2018

When I tried using my card at a restaurant one morning and it was denied that prompted me to check my transaction history, upon doing so I found there was a T mobile transaction for around $350. I am a Verizon customer and have never purchased anything from T-mobile. At the time, I also...

Bank Of America Corporation / ryan recnos if that's his real name.

Ja
jazztns on Jul 30, 2018

hello my name is Patricia Hiller and in May I went into my Bank of America in East Meadow lovely lovely Branch lovely people that work there and great service and I was inquiring about a balance transfer from my Citibank card. a lovely woman looks at my account and helped me and said we...

Bank Of America Corporation / check cashing

Br
Bretty on Jul 26, 2018

My son and I completed a job for one of you clients. She wrote my son the check, and when he took it to the local branch 2401 osprey way Frederick MD. He was told the signature s didn't match and because of your age we will not cash this check. He asked the teller to please call the client...

Bank Of America Corporation / busy not answering phones

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Musical Linda on Jul 24, 2018

I've tried to contact the Springdale. AR branch on W Sunset for almost 3 hours now and and recording says they are too busy to answer the phone. Really? My cousin was there about early this morning and there were 2 customers in there. Trying to get things they've messed up on her checking...

Bank Of America Corporation / not stopping unauthorized and fraudulent transaction - allowing it to complete first.

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Zafar01 on Jul 21, 2018

Hi Team, I contacted Bank Of America Customer Service on July 20 around 11:09 AM, EST Hours. I was on call for about 26 minutes. I requested many times to to stop a transaction as I did not authorize it. The transaction made by T-Mobile customer service. They used my card details on...

Bank Of America Corporation / service in my area/ not providing me what I want that they can provide.

Mo
Mohammad I Noor on Jul 20, 2018

Hello, I have opened a Bank of America personal checking account almost 7 - 8 months ago in the state of Minnesota. The first I requested online payment to my credit card account from checking acc. at the bank while opening my account. but, my request is not completed untill now. I have made...

Bank Of America Corporation / fraud protection

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Eternalpsyop on Jul 17, 2018

I reported my claim of fraudulent charges to EDD Debit Card and recieved a report with evidence that I was indeed a victim but BoA interpreted it as evidence to support the contrary. I escalated as much as I could and was flabbergasted that they would 'see where I'm coming from' but would...

Bank Of America Corporation / The bank closed my account for no reason and retained my money!!!!

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Vladimir Spiandorello on Jul 11, 2018

Very humiliating for anyone who deposits their money to gardar in this bank and after a while he closes his account without reasons, and he keeps his money. That's right with your money and save your sweaty savings !!! I opened my account in November of 2017 when I was in florida and I...

Bank Of America Corporation / payment not received and negative charges applied

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Jai09 on Jul 10, 2018

I deposited a check from DCU (for $30000) to my bank of america checking account on the 7th of July in the Paoli branch. I was distraught to see that my account showed a negative balance of $28766.01. I took half leave from work and rushed to the branch and the clerk did some trouble shooting...

Bank Of America Corporation / the racist comments the bakers in delano california

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Sofia Jacinto on Jul 8, 2018

7/3, 7/4, 7/6 I heard the women in the Delano branch at bank of America say racial things about the black lady bank guard they called her fat and ugly Friday I Hurd the refer to her as a pinche mayate the lowest thing you could say to a black person in Spanish the bank guard is so nice...

Bank Of America Corporation / customer service

Mo
Motherslove on Jul 7, 2018

The branch on Garrett road in pa has one teller working on a Saturday. The line is out the door. How inconvenient of them to not staff properly to adhere to good customer service especially when they know everyone wants to come on their day off bad enough it's limited hours now they want...

Bank Of America Corporation / customer service dept

Hi
Hines, D on Jul 5, 2018

On 6/4/2018, I was scammed based on wrong information given to me by a Bank of America customer service rep. I took a mystery shopping job from what appeared to be a legit mystery shopping company. They found me on Linked In and I did google reviews on them. Anyway, they sent me a check I...

Bank Of America Corporation / customer service

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crazy pissed on Jul 2, 2018

I called boa cust serv (800-432-1000) to dispute a $25, "advantage monthly maintenance fee" that suddenly popped up in my checking account which has over $4k balance (greater then min required). I had to wait for 15 minutes to get to an agent. "she" was as dumb as a board, after putting me...