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Bank of America Corporation Customer Service


Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

30 18
1 2
+1 315 724 4022(International)
3 8
+1 757 677 4701(Credit Card Issues)
0 4
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank of America / bank causing high overdrawn account & unnecessary fees

Willowslove86 on Jan 8, 2019

Filing a complaint and want to file a claim against what ever department has left me with such a huge financial mess, taking my entire income for the month of january 2019 after charging my account 2temporary credit reversal of $400&$40, which was posted to my account as a positive...

Bank Of America Corporation / fraud department

T & M Auto Body on Jan 7, 2019

I was scammed by a fake collection company. I paid them under duress only to find out I never owed money to citicard under the account # they provided, nor did I owe money to any citicard. I provided copies of my old credit report showing the card #s did not match the account they were...

Bank Of America Corporation / credit card

Donna Kaiser on Jan 6, 2019

I paid my Bank of America bill off on December 21, 2018 so I had a balance of zero. I did not know that an automatic payment would be taken out of my checking account if my balance was zero. January 3, 2019, I noticed Bank of America automatically took $253 out of my bank account. So, I...

Bank Of America Corporation / rewards program

ssambuca987 on Dec 25, 2018

This has to do with reward points. On 11/18/18 I ordered a $25 Visa Gift Card, order # 67921887. I never received it and now its Xmas eve and I have no present for my Son-in-Law. I ordered another $25 Visa Card on 12/18 order #68667637. Don't know if I will ever get that. I called...

Bank Of America Corporation / location

Contaros on Dec 23, 2018

I live in South Lyon Michigan and both myself and wife are retired. Your South Lyon location was closed several months ago. We depended on bank for all banking services. Your next closest location is to far to walk to and we do very little driving if none at all. I have been able to use...

Bank Of America Corporation / bank of america good staff in l. a california

j shin on Dec 18, 2018

저는 지금, 오늘 미국에서, 아니 전 세계에서 가장 큰 회사 중의 하나인 Bank of America에서 무레 하게 큰 소리로 불평한 점에 대해 공개적으로 사과합니다. 오늘 아침 10시 30 분, L. A 올림픽, 웨스턴 지점에서 있었던 상황을 개인적인 감정없이 사실 그대로 서술하고자 합니다. =내가 들어 갈 때 제 앞에 손님 6명정도가 줄을 서서 기다리고 있었읍니다. 그후 몇 분 지난 후, 제 뒤로 10~13여명이 생겼읍니다.. 창구안에서는 직원3명이 있었는데, 1명은 정리하는 일로 바뻤고, 2명은 손님을 맞이 하였읍니다. 밖의...

Bank Of America Corporation / fraud claim investigation dept

Michelle Crenshaw on Dec 10, 2018

Mar 26 - visited a site that asked for payment info BEFORE showing the cart items or total. When I realized they charged my card $202 so I immediately called to cancel the order (3min later) and I was told the order had been shipped already and that I had to return the shipped item to get...

Bank Of America Corporation / customer service

michelle890 on Dec 4, 2018

Firstly I called 1-800-432-1000 as soon as they opened at 8 am was on hold for 20 minutes when someone finally answered the phone they asked my name as I was telling them my name they hung up... After I had already been waiting for 20 minutes!!! So I called back waited again!!! And they...

Bank Of America 3120 St. Paul St / improper service

Leeana sanchez on Nov 17, 2018

I work a few stores up from the bank, my bosses business acct. Is through boa. I decided to check out their checking acct. Offers and to also ask if I would be able to use my temporary state i.D. (I was waiting fir my new 1 in the mail) to open the acct. I also had my social security card...

Bank Of America Corporation / unethical behavior

Mrs N. Howard on Nov 14, 2018

My husband is a retired veteran. He received a insurance check from USAA insurance company. The check was drawn on your bank. He needed to pay the body shop for repairs that were completed on his vehicle. I told him to take it to your bank because the check was drawn on your bank. My...

Bank Of America Corporation / returns

vjones1963 on Nov 9, 2018

I EMAILED THE CEO BRIAN 11/8 Veronica Jones Thu, Nov 8, 1:29 PM (21 hours ago) to brian.t.moynihan, me, dfwholistichealth2018 I filed a claim against GAMEDAY MEDIA. A $500 transaction turned into $2500 and $3500 of invalid charges. I was assured by BOA when I filed a claim that after the...

Bank Of America Corporation / unethical behaviour

schild of Medusa on Nov 9, 2018

In the matter of delivery of the ATM Card through the Bank of America employee Mrs. Justina Mcdonald phone +1265687677 HQ, Charlotte NC, I am telling you that the delivery is being conducted under false false information giving the White Collar Crime the knowledge. As a result, the content...

Bank Of America Corporation / bank teller

Alishea on Nov 3, 2018

Last week y'all detected Fraud on my card and contacted me, I Appreciate that on Friday, November 1, I went to the bank to To make a withdraw, there was a customer in front of me And two or three customers behind me, there were three bank tellers two waiting on customers and the other...

Bank Of America Corporation / credit card

felicia0312 on Oct 29, 2018

I closed my credit card account in May & set up payment arrangement to pay off balance. They took the payment on June/July 8th. I received an email and call that my balance went from $900 to $1300 & my payment arrangement has been declined even though they took out the money from 2 month...

Bank Of America Corporation / credit card account turned off bc I didn’t use it enough

Brian Burge on Oct 24, 2018

My account was recently closed. They sent me a list of reasons why but they was inaccurate and every reason was false. The bottom line when I got off the phone with a manager after waiting 45 mins to speak with him was you don't use it enough, we can't make money unless you use it...

Bank Of America Corporation / checking account

Beth Cook on Oct 23, 2018

I have been with bank of america over a year and all was good until about two months ago. I made a serious error in my checking account and it overdrew it and caused problems for about a moth but I slowly got it fixed. I had much less than perfect credit and had been working really hard to...

Bank Of America Corporation / a denied credit card dispute

Alma Gonzalezz on Oct 18, 2018

I purchase a car hood and bumper, the bumper was received and the hood was not i filed a dispute for the hood plus shipping fees, the claim department processed 2 claims that same day 1 for full invoice of 2 parts and shipping $515 and 1 for the missing part and shipping $363.78. the one...

Bank Of America Corporation / checking deposit

Anna Sabio on Oct 16, 2018

On March 19, I made a mobile deposit for $5000. The $5000 was a personal check from my aunt from her credit union (Arrowhead Credit Union). On March 26, the $5000 was debited out of my account with reason "DEBIT ADJUSTMENT DUPLICATE ITEM". I called customer service and was told to file a...

Bank of America / credit card car rental

Payne 1111 on Oct 16, 2018

I used my BOA cc to rent a car July 2018 credit cards are supposed to be your insurance BOA only pays up to the deductible ONLY if all requirements are met I jumped through all their hoops and sent everything that was required to BOA exactly when the rental agency finally contacted me about...

Bank Of America Corporation / base earned reward points

Vijay K. Bhat on Oct 14, 2018

Dear Sir/Madam, I have been using VISA credit card (Last 4 digits 5439) from Bank of America for many years. A few days ago I called the customer service Reward department to get my reward for which I am entitled for. The customer service rep told me that she was giving me .5%, I told her...