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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 20 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / visa, mastercard & american express credit cards

Mark1321 on Jan 24, 2018
I had a checking account with these #@&%'s since 1994 and had VISA, MasterCard & American Express credit cards with them as well since 2001. 2010: They CANCELLED all 3 cards due to "lack of use" and ruined my FICO score. I called them and they graciously opened NEW American...

Bank Of America Corporation / bogus overdraft fees!

Screwed! on Jan 17, 2018
I bank on-line, and I checked my checking account balance at 9 p.over-drafting. last night, before I went to bed. All was fine, and I knew all would be outright great the next day, since I knew my pay check would be directly deposited. But wow!!! Bright and early this morning, I learned...

Bank Of America Corporation / bank of america credit card & mortgage broker

Trevor Tolchin on Jan 16, 2018
Bank of america has failed to understand my situation and did not treat me fairly at all. one year ago I purchased my house cash and I was promised by a BOA mortgage broker that I would be able to do a cash out refinance right away. after 1 month of running my credit with hard inquiries he...

Bank Of America Corporation / scam attempt to get account information

psotec on Jan 4, 2018
Bank of America® This was e-mailed to me today, I'm forwarding to you for your Security Dept. This is a scam. Activity Alert personal checking/savings account IP-Conflict detected on your account Dear Valued Customer, We're letting you know that we've detected multiple...

Bank of America / unauthorized credit card charge

daniel99 on Jan 3, 2018
My Bank of America Credit Card was declined and blocked due to a charge of a dollar and something because it was considered a test for future fraud usage, This occurred tonight The merchant is g.copayhelp phone 855-781-4041 which is never answered. I did not ever give you this card number...

Bank Of America Corporation / late fee on credit card

PissedoffPenny on Dec 30, 2017
I have had my bank of america credit card for 14 years. I have my payment set up on auto pay through their website. I recently found since may 2017 they have been charging me a late fee the day after my payment posts! I called their customer service. After holding 40 minutes I opted to...

Bank Of America Corporation / invasion of privacy, data and security breach

Complainant22029 on Dec 17, 2017
Hello, My name is [name removed] and On Monday, December 11, 2017, I arrived at the Bank of America branch in St Paul, MN off of Ford Parkway at 4:15 pm, I was making my opening deposit into the checking account that I just opened. As I was making my deposit the teller that was helping me...

Bank of America / unethical behavior

Lorena Turner on Dec 12, 2017
Bank of America is no longer reflecting charges made to a checking account by a debit card immediately after a charge is made, instead they are processing everything at the close of the next business day. This means that if your account says you have $500 in it, then you go ahead and spend...

Bank Of America Corporation / customer service

Jessica fonseca on Nov 20, 2017
Every time I call customer service I have super long hold times dropped calls uninformed unprofessional childlike behavior and not to mention rude interrupting me not listening to my concern and having to be hasseled by calling back over and over w unresolved issues, such as lost check...

Bank Of America Corporation / customer service credit cards

Marc Schoen on Nov 15, 2017
Bank of America and there resolution department Eziilia Lutcher are the worst customer service agents ever to deal with. Go to any other bank these people are a joke after 25 years of being a loyal customer. After a absolutly negative experience with the sly Ezila Lutcher the resolution...

Bank Of America Corporation / edd debit card

Deenie Davis on Nov 14, 2017
I live in Northern California. BofA used to have several banks in our area which they closed. It would now take at least 3 hours to reach their nearest ATM. Now people receiving unemployement and disability are forced to use other bank's ATMs and pay their fees. EDD should cancel contract...

Bank Of America Corporation / charges withdrawn.

Jade Kilgore on Nov 11, 2017
I have 2 unauthorized charges. One in which a check is written to BOA on 10/16/17 for $100.00. See attachment. My statement makes no indication why BOA wrote a check to themselves. Additionally, I have a pending NTTA charge of $40.00 that I did not authorize dated 11/10/17. They asked if i...

Bank Of America Corporation / my mortgage delinquent payment ending 228884536

Show this comment to Lawyer Ashley Leigh Pope, so you can finish finding ways to steal money from your customers. Dear Bank of America Support Team, first I want to finish where I left off, after Bank of America representative slammed the damn phone in my ear after asking for proof of my Oct...

Bank Of America Corporation / why does it take 10 days to two weeks for a check to clear!?

BoA 5ucks on Nov 6, 2017
I was assured that after my first deposit, which took 2 full weeks to clear, I would never have to wait on another check to clear like that. I was told it would be quick like my other competent banks, deposit a check and all the money clears within a business day or two... I carefully made...

Bank Of America Corporation / my checking account was closed without telling me

Kathleen Atkinson on Oct 30, 2017
I opened up a Bank of America checking account on October 25, 2017 and deposited $30. Everything went great and the lady Evelyn San Diego was extremely nice. Was looking forward to depositing my cash assistance from my state when the funds came in. Today October 30, 2017 I went to go log...

Bank Of America Corporation / checking account

hai2018 on Oct 25, 2017
In May 17, 2017, I requested a $400.00 claim and Bank of America refused to return it to me because s.f. superior court had made fraud. In 9/10/2016, I had open my claim with Bank of America and in June 16, 2016, I open a claim again because I did not see it started my claim. My claim...

Bank Of America Corporation / checking account

hai vuong chi on Oct 24, 2017
In May 17, 2017, I requested a $400.00 claim and Bank of America refused to return it to me because s.f. superior court had made fraud. In 9/10/2016, I had open my claim with Bank of America and in June 16, 2016, I open a claim again because I did not see it started my claim. My claim...

Bank Of America Corporation / checking account overdraft fees

Tunisia Offray on Oct 23, 2017
I am writing this email to file a complaint to your company for excessive overdraft fees and misleading on-line banking information as it resorts to available balance information. I recently opened my account with bank of america I am a small business owner and I wanted to establish myself...

Bank Of America Corporation / checking account

hai2017 on Oct 23, 2017
In may 17, 2017, the bank refused to return money back (attachment #1)to me after I have requested a reopened claim #160313100311, with fraud unit. It was a fraud by SF Superior Court and I cancelled my card ending in-3859. I have made a complaint with attorney general(complaint#697838)in...

Bank Of America Corporation / horrible new policy that will help them lose many customers

Kwikvin on Oct 15, 2017
It was bad enough Bank of America charged the person cashing the check $7 for every $100 On checks from a business to a person. Now they are doing it on person to person checks? Don't they know that's going to make their checks one of the most undesirable forms of payment. Basically if...

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