Bank of America
Charlotte, New York
United States - 28255
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Regarding loan # [protected]. Borrower address 9858 East Gray Road Scottsdale, Az 85260. we put an offer for $715000 Cash on the property on April 2009 we never were able to talk to no one or to get a counter offer or anything. we got the verbal approval from second lien . we believe the brower owes Countrywide 645000 pluse mtg payment and late fee. we believe its a good over special cash . Can you please help me with that.
American Pride Realty
It a sceem, how it can be legal? They charge me 8 x $35.00 using card from 4 days ago for $4-$6 charge...
I thought that I muct be the most inept person on the planet to not be able to balance a checking account. This bank has literally robbed me. A company put a payment through my account for $500. and I filed a claim to their check fraud dept. and Norma (the person in charge of my claim) Indicated that it was not a bank error nor is it illegal for a company that has your banking info to use it and take any amount of payment!!! I was shocked. But that one cost me about 800. in fees. To make a long story short, It has happened several times, I have stopped payment on these items and BofA still allows them to go thru and when they do they steal so much money in overdraft fees it has now reached almost $4 thousand dollars. I cannot close my account because it has to be at a zero balance and everytime I get it to zero, some other fee or payment goes thru that night and not only does it not close it is usually up to another $300. or more the next day. I have literally been trying to close this account. I have called so many times and talked to every person there that will listen, praying that I find one person that will help me either freeeze my account or close it. But its been over 4 months and I am not back up to negative $754. and I just put in a thousand dollar payment friday and I promise, everybit plus $754. has gone to overdraft fees. I think this bank is literally stealing from me!!! I have the biggest resentment and I have never felt more violated by anyone, let alone a BANK. I have transferred my direct deposits but the account just continues to grow and I owe everywhere fees and payments since they returned every payment and check I should have been able to pay no problem. I have literally cried on the phone and when I get off the phone with them more than 5 times. I just don't know what I can do????
I get 10 calls a day from this company it always begins with this is not a sales call then slowly proceed...
I have never been to a bank that is worse than Bank of America. Everything about this bank is bad. I am not the only one complaining about them I have done my research and have got to know that there are many people who think the same about this bank. I have never had any problem with any other bank but this one from day one I have had a tough time dealing with. The customer service here is the worst. It is the crappiest service you can get as a customer. You can never get respect here for them respect is like something out of this world. I wish I never had an account with them. They are terrible. Every time I think about this bank I regret it. Bank of America is by far the worst bank I have ever come across. Please stay away from this bank you will lose your patience dealing with them. I give this bank a -100 for customer service and overall too.
I've been paying off my credit card and about three months ago I started getting letters from them saying they are going to write off my account if I don't call and make a payment. So I call and make a payment and next month another letter and I call again and pay. Three weeks ago I get a letter stating that if I don't make a payment of $220 by August 13 they would be selling my account or whatever because I have been "unwilling to resolve the issue" Today I get a letter saying I better pay a qualifying amount or else they'll file my account and take legal action or sell it to a third party and the usual threat stuff. Every time I call I tell them I need to make payment arrangements based on the letter and they tell me to pay a certain amount. If that isn't trying to resolve the issue then what is????
I have also been a loyal customer of Bank of America for the past 30+ years, having my mortgage, home equity line, credit card and checking accounts with them. Well, not anymore...the latest trick is reducing my line of credit with no notice whatsoever, and frankly they don't really seem to care! I live in a very desirable area of the country, my mortgage represents about 45% of what the property is worth, and BOA is telling me that they use their own proprietary software to determine that the value of my home is now equal to what I paid for it seven years ago! I don't know about the rest of you, but I am not taking BOA's BS any longer. I think I can find another banking system that still knows why they are in business!
bank of america has consistantly failed to negoiate home loan modifications again and again .they nee to be...
I am writing because I was abused and disrespected by FIA Card Services. I have a credit card with them which had a credit limit of $7, 000. I never have the card at anything more than $2, 000 owed at any given time. I make all payments in time and always 4 to 5 times the minimum amount. Last June they spiked my APR from 7.9% to 16.20%. I called to ask why and whether they could reconsider lowering my APR and credit analyst Eric Kayetano said NO. And not only that, he decreased our credit from $7, 000 to $2, 000 leaving us with an available credit of $180. Not only that, he also told us that he should close our account immediately and that we're lucky he didn't do it. I'm 67 years old and have never been so grossly disrespected by any company as they did today. Me and my whole family are appalled at this company's unfair and ABUSIVE practices.
I contacted Bank of America by phone today to find out why they had charged me (4) 35.00 overdraft fees. I show that my account was still had 8.00 in it when they began charging me these fees. Granted I have been with Bank of America for over 7 year and they have never done this type of thing before. I contacted the [protected] and spoke with Ishamela who was very nice but proceeded to tell me that three of the overdraft fees that they charged were for a pending transaction of 28.00 that did not clear until 8/3/09. They processed the fees on 7/31/09. Keep in mind, I receive my direct deposit 8/1/09 from the State of Texas - actually BOA receives my direct deposit on 7/30 but they hold it until 8/1/09. She stated they do that for pending transactions now. If this is policy for BOA, WHY ARE THEIR CUSTOMERS NOT INFORMED OF THIS INFORMATION. How can they change policy about MY funds and MY account without informing THEIR "valued" customer of the changes? I told her that they are stealing money from their customers when they do that. How are you going to charge a fee for a transaction that is pending and has not yet been cleared thru the bank?? She stated there was nothing she could do about it. I then went online and talked to an online rep. I do not remember his name but the supervisor stated his name was Sam. He then told me that this is their practice and they will not do anything about it. When I asked for a corporate number he stated they don’t have a number just an address. This is ridiculous. I am being penalized for pending transactions. They took a total of 140.00 from my account and 135.00 of that was for a transaction that had not even cleared the bank. I have never been treated like this before. They didn’t even try to satisfy a "valued" customer as they stated when they pull up my information on both the phone and the internet. They just stated what they were not going to do and moved on from that point. All of this took place 8/6/09. I tried to contact them 8/1/09 and the line was so busy I couldn’t get thru. I work 8-5 with the state. It is difficult to find time to do what needs to be done. I am outraged that banks are pleading with the government for funds and ripping off the people who trust them to take care of their money. I will be sending this information to every possible consumer and agency to try to get this resolved. It is obvious that Bank of America doesn’t care. I pray that you all do. Thank you.
I would like to vent a story than happened to me today concerning my Regions Bank overdraft protection credit card issued by FIA Card Services. Basically, it is about my encounter with a bitter, seemingly evil "credit specialist" that I spoke to on the phone.
I called and initially I spoke to a very friendly guy and I told him that I wanted to increase the credit limit on my card from 2500 to around 5000. The card had a zero balance, had only a couple of times had a balance over 100 dollars, and had never been paid late in the year or two I've had it. I told the associate that I wanted the limit increase so that I could take advantage of a low balance transfer rate promotion that was on the website. I have a Citibank card with a higher APR and a balance of around 8400 dollars on it, half of which I plan to wipe out with a student loan that's about to go through. The guy says that sounds great and he would be happy to do a balance transfer over the phone in the amount of 2000 dollars because that would make it more likely that I would get the limit increase if they knew that's what I was using it for. I said that was just fine and he said that he would have to transfer me to a credit specialist in order to approve/deny me the limit increase. He said that it would be a conference call so that he could explain my situation and try to get me what I was wanting.
I held for maybe 10 minutes and the same guy answered and said the credit specialist was on the line with us. I said hello and the specialist said nothing to me and instead said to the first guy, "yeah OK, hang up now." Well, OK, I thought, I guess the specialist didn't like that guy. The specialist then starts rapid firing very specific questions about my finances at me. Of course I expected some questions but this guy made it sound from the get-go that he had no intention of giving me anything I wanted and was far from friendly in his tone. For example, he asked me about my liquid assets and I asked if that included things like a 401k, to which he replied, in a hugely sarcastic manner "No, SIR, that is not a LIQUID asset. A LIQUID asset is something you can spend NOW. You need to have LIQUID assets." For some unknown reason, he just seemed to be trying to find fault with every answer I gave him. I know he has to really assess my ability to pay his company, but he didn't have to belittle me with his tone, sarcasm, and disregard for me as an imperfect human.
Now, I understood before I called that there was every possibility that I would get turned down due to my credit score or whatever, and I was prepared for that. However, he then puts me on hold, apparently to think about what he would do to me, and returns after awhile with an even worse tone and says to me, "Now, SIR, I have to tell you, not only can I not approve you a limit increase, but I see no other option but to close this account immediately." I was completely shocked and asked why he would think that was necessary, to which he replied that I had 8400 dollars of debt and for my income this was too much for him. Fine, I said, but I didn't even want 8400 dollars of credit. I wasn't even buying anything. I just wanted a transfer. Also, the first guy had already approved my balance transfer of 2000 dollars. Well, this second guy decides that he is cancelling that and fully closing my account apparently just to be mean. Keep in mind that I've never been late on a payment on anything ever in my life and that this card had a zero balance on it for months at a time.
I should also mention the origin of this account. It is a card that is used as a safety net in case of overdrafts from my checking account. So, it is a useful account besides any balance transfer stuff. Well, this guy doesn't care about that and says that he is in effect also cancelling my overdraft protection on my checking account, as opposed to maybe just lowering my credit limit. I can't believe that this guy would treat me this way with no real good reason and while I'm trying to think of a response to this without going crazy on the phone, he gives a very curt farewell and then effectively hangs up on me. I sat there for a couple of minute playing this scenario back in my head, trying to figure out what this guy would have absolutely zero interest in me as a human being and all I can conclude is that he was apparently evil. My credit score, while not great, is not terrible, I've never missed a payment on anything, I have no obscene debts, no car payment, and I work a decent job that I've had for over 3 years. I understand that nothing will likely come of this, but I felt I had to vent my frustrations and tell people that Regions and FIA Card Services really made me feel like crap today.
My name is Sean McGrew, and I’m a Legal Assistant to attorney Deanna Dailey, with the law offices of Sprenger + Lang. We are conducting an investigation of Bank of America’s practice of inappropriately applying service fees to customer checking accounts. In the past, persons have posted on this blog regarding their issues with Bank of America. If you would be interested in assisting with our investigation, please contact us at [protected]@sprengerlang.com. Thank you.
I noticed unauthorized activity on my bank account and immediatly open a fraud case with my bank. FIA Card Services had made up a "check" interestingly enough and submitted it as a "phone" payment. Listing themselves as my signatory on this bogus check. My bank concluded their investigation of the fradulent activity and found my claim to be valid.
If you MUST deal with them, be VERY careful. I called asking for supervisors several times to alert them to the fact that there must be some mistake - only to be told - Oh no, you remember don't you - YOU made the phone payment...I have never in my life at any time made a phone payment for anything.
Scary that they are that unethical. I have documentation to back up my claims if any lawyers out there get enough cases and want to go after them. I would be happy to provide it!
In March we offered on condo. In April we were told our offer accepted. In May we were told it was for sure...
I accepted an offer for a BofA credit card through a professional organization at 9.99%. After I started using it, I made a late payment and went beyond the limit twice. My interest was raised to 26.9%. I complained through my professional organization and the interest was reduced to 9.9% once again. I began paying every other week, and didn't use the card. Somehow, during one period, my first payment fell within the previous month, and the second payment was 2 days late. The immediately raised my interest rate to 26.9%. I'm still fighting this incredible rate, can't believe a professional organiza-tion could be conned like this by BofA.
I've been banking with bank of america for 4 years now, and in the last year my reward for being a loyal...
I applied for a home refinance in april it is now august almost 5 months later, I can not get them to give me...
Why is it that a company of the size of Bank of America cannot have a web site or telephone service to address customer problems. If you call them you are routed in circles and/or you have to mumble to get an agent to pick up the phone. When you try to contact them online you never get a response. It would appear that they cannot keep CEO's and having to pay out on their poor decision making has cost us all. I have a phone number for their office in Simi Valley but it is as bad as all of the rest of the phone numbers. I can only hope that they tank!
WACHOVIA SOLD ITS CREDIT CARD BUSINESS FIRST TO MBNA THEN MBNA SOLD TO FIA CARD SERVICES. MY LATE HUSBAND USED THE CARD. SINCE HIS DEATH, THE CALLS ARE HARASSING, AT ALL HOURS ANY DAY OF THE WEEK, AT HOME, AT WORK, ETC. THEY USE FALSE CALLER ID IDENTIFIERS AND HAVE VIOLATED 15 USCA 1692 IN NUMEROUS WAYS INCLUDING THESE MISIDENTIFIERS, IMPROPER HOURS CALLS, FAILING TO HONOR REQUEST (IN WRITING) FOR NO CALLS. MY NEXT STEP WILL BE TO FILE COMPLAINTS WITH THE FTC.
I NEVER AUTHORIZED ANY OF THE CHANGES OR CHARGES THEY ARE TRYING TO COLLECT THROUGH HARASSMENT AND INTIMIDATION.
I have a HotShot company based out of Oklahoma. I've dealt with Countrywide twice. The first time we were to be paid by Comchek at PICK UP. I faxed them everything they required including our W-9 (which is posted on CentralDispatch.com but I was told to send it with the invoice anyway, so I did) I immediately was put off by Al, then when I couldn't get ahold of him, I would leave messages for Katy because I was told that Katy or Al were the only ones that could give me a Comchek #. No response from her either. After 2 weeks I finally talked to Al and he said he would fax me the Comchek #. He didn't! I couldn't get ahold of Al for several days after that, by this time, I'm not very happy! He told my husband that they never received our W-9 (which by this time I've faxed it 3 times) I informed Al of this and he in so many words called me a liar. We said that we understood why they have an awful rating on CentralDispatch and his exact words were "CentralDispatch ratings are ### and that he was in no hurry to pay people like us". I asked what he meant by that and he said people that are trying to avoid paying their taxes by not giving them their W-9. He hung up on us and we called right back and got ahold of Shane in Dispatch. My husband asked if he was proud to work for someone that didn't pay their bills and asked if he got paid for the work he did for them. He said he did. Then my husband said ok, if you work all week and are to be paid on Friday and they say I'll pay you Monday then Monday they say I'll pay you next Monday, how are you gonna feel? He said I'd be pissed. My husband said that's exactly my situation. We did what we said we would do, now it's your turn. After a very long conversation, he decided to help us and by the end of the day, we had our Comchek #. Shane said he would expedite our pay if we ever took another load for them so we just took another load on June 31st. (Payable with Comchek after delivery) Needless to say, we've got the same run around but Shane wouldn't help us this time. I faxed an invoice on July 4th and after getting nowhere I finally talked with Al on July 20th and he said, call back tomorrow and I'll fax you a copy of the CHECK. I said you were supposed to pay with Comchek, it was on the dispatch sheet. He said they don't do business with Comdata anymore. (I'm sure because they didn't pay them either!!) I was furious! **And I noticed today they are posting new vehicles on CentralDispatch showing payment is by Comchek!** They are total liars! We happened to have a driver in California so I faxed him the paperwork for this load. The address they have on Central is a UPS Store and they only have a PO Box there. I called one of their references and it was a cell phone for a girl that hasn't worked for the company they had listed for 3 years. (She wasn't happy with my call and hung up on me!) The other reference said they didn't know why they had them as a reference because Countrywide owed them money too. He said he had also tried to collect money from them at that location. He said I needed to tell my driver if he finds him, to go in, ask for Al and if he shows his face to "kick his ###". I did some more research and found that they are Worldwide Shipping Services, Inc. dba Countrywide Auto Transport and the actual physical address is: 999 CORPORATE DR. SUITE 130 LADERA RANCH, CA 92694 My driver went in the ofc. as was told it was only a "call center". He noticed Al Alamad's name on a door and went in, being chased by the woman that told him it was only a call center, saying he couldn't go back there! He threw our invoice on his desk and said he was with FTG Transportation and he wanted to pick up a check for $525.00. Al said, "how did you find me?" My driver responded with, the internet. He was able to pick up a check, we were lucky! This company needs to be shut down! Please, save yourself the headache if you are a customer, don't call them. If you are a carrier and want to get paid, don't call them!