On the weekend I pushed a button on Facebook which was a FREE site for meeting senior singles on line. However, all of a sudden from an amount of $39.95 for a month (which I assumed I would give me access for 1 month, I all of a sudden received an account charged to my American Express card for $234.oo for a 6 month period. I immediately emailed B2.com.au customer service and their reply was that I had already had contact with "my matches" (which were all over the continent & NZ) a refund was not possible. I feel as a pensioner, I have duped into believing this was free. What a farce and I feel it is a scam inducing older people to part with money they can ill afford. What can be done?
The complaint has been investigated and resolved to the customer’s satisfaction.