The complaint has been investigated and
resolved to the customer's satisfactionResolved Be2 — fraud
resolved to the customer's satisfaction
I am so happy i have found this page as iv been worried sick since 5th April 2010, when they threatened me via email.
I joined this awful site over a year ago for a trial price of £5, they didnt state that they would charge £119 every 6 months after this until i had paid the £5!
I tried everything possible to cancel before the months trial was up.
I tried on their site, but there is no way of doing it, they emailed me only with automated emails, the activation code they sent me didnt work on 2 occassions and they told me to fax them, but there fax number wasnt recognised on 2 differant machines!
I have been refunded my money on two occasions now, the last being dec 2009.
My bank have told me that because i paid by debit card, they cant stop the transactions from going out, but everytime they request a refund, BE2's bank will get charged interest, so its not worth their while chasing me for years on end. Basically, they will give up after a few times.
BE2's bank have defenatly given up chasing me, but after no emails from this nasty company, EVER, they emailed me on Easter monday 2010 threatening me with debt collectors and legal action unless i pay up!
I have been refunded a few weeks before this threat, so they think that as they cant get money from me via the bank, they will threaten me direct instead!!
I am disgusted by this company and i will go down every avenue possible to get this company closed down, and hopefully arrested, what they are doing is a criminal offence.
Obtaining money through deception?
Someone from BE2 has commented on here i see, i ask this person to give me a phone number if your genuine, as your site does not work, but then again you already know this, as you set it up to be that way didnt you?
You make me sick and im so bloody angry that people can do this, im not letting this go, no way...threatening me with a debt collector!!
The complaint has been investigated and resolved to the customer's satisfaction.
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On behalf of be2 : if there are any ongoing issues we would like you to contact us at cs @be2.com quoting complaintsboard.com in the subject header of your email. In this way we can respond to your queries directly. We cannot respond to or discuss personal details and payment data on this public forum. Thank you in advance for your co-operation. From be2 customer service.