The complaint has been investigated and
resolved to the customer's satisfactionResolved Be2 — scam and fraudlent
resolved to the customer's satisfaction
On 1 July 2010 I joined Be2 for a 6 mths membership, after not being able to access any real information from the Free trial aspect of the site. I put the membership onto my credit card. I was only signed up for a couple of days when I tried to cancel my membership because the same members where sent to me each day and most were from overseas not NZ as I thought they would be (give it is listed as a NZ site) and I suspected something was not right. The terms and conditions where hard to find and when I did find them they were contradictory and confusing. I am having ongoing communication with Be2 to cancel my membership (as no cancellation code came through when I tried to cancel my membership, which also made me suspicious as well). Although I want to get my money back (I would be happy to pay for the few days I did have a membership). The communication I am having with Be2 is less than satisfactory - polite but they are intent on taking my money not for the 6 months I signed up for BUT NOW they are claiming I signed up for a 1 year membership - what utter rubbish. ALARMS BELLS ARE RINGING. I have since found blogs stating Be2 is a scam - I wish I had found before I committed to the membership. This company has no integrity and I firmly believe this is a scam. I have yet to get any satisfactory solution from Be2. I plan to escalate to the legal authorities in my country now to investigate and to see if they can help me. I don't want others to have to go through this and if Be2 are a scam the world should know about it. Match dating site are becoming a normal way to meet new people in this busy world we live in. I have successfully met a number of gentlemen on other NZ sites and we have become good friends. I only tried Be2 because it is based on personality type. Be2 need to rethink their charging regime and the so called service they say they are providing - IF they are a legitimate service (which I doubt) they have a lot of improvements to make if they are to provide the quality successful service they are making claim to. I personally want others to be able to make informed choices and for me personally I want my money back and if Be2 is a fraudlent company for the authorities to have Be2 removed from the website and prosecuted to the fullest extend. If the 20, 000, 000 clients Be2 are all being ripped off and paying a couple hundreds each - it's a pretty good money spinner for someone. I am not happy to be a part of that scam.
The complaint has been investigated and resolved to the customer's satisfaction.
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