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CB Furniture Stores Ashley HomeStore Complaints #302-321
Ashley HomeStore

Ashley HomeStore review: Product delivery ( 1 comment)

S
Author of the review
10:01 am UTC

On Feb 12. 2021, I purchased a sofa and love seat at the Buford, Ga store. I was told it was out of stock, but should be in within 2-3 weeks, 8 weeks worst case. After no word we called the store and talked to a rude customer service employee that basically told us that the order had been pushed out another 4 weeks to May. They offered no possible resolution other than us to be patient.

Concern is that in May they be just push it out to June.

Desired outcome: Give us the floor model until they can fill the order

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V
V
Vicki Lewis
Gainesville, US
1 complaint
1 comments
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Apr 14, 2021 10:02 am UTC

We are having the same issue. Is this company solvent?

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The complaint has been investigated and resolved to the customer’s satisfaction.
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  1. Ashley HomeStore Contacts

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    More phone numbers
  3. Ashley HomeStore emails
  4. Ashley HomeStore address
    1 Ashley Way, Arcadia, Wisconsin, 54612-1218, United States
  5. Ashley HomeStore social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 27, 2026
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Ashley HomeStore Category
Ashley HomeStore is ranked 13 among 291 companies in the Furniture Stores category
#11 West Elm West Elm #12 Hayneedle Hayneedle #13 Ashley HomeStore Ashley HomeStore #14 WorldStores WorldStores #15 1stdibs.com 1stdibs.com

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