AOL review: Assist AOL.

I have been paying Assist AOL annually about $200. I have been happy for nearly 10 years untill recently when AOL changed their system. I called and waited over 2 hours often, yet no o ne answer. Once in a while I get the tech support, but their quality is nothing like they used to. I complained and wanted to end with them. I asked money back for the remaining months about 4 mo0nths. But they haven't done. I needed to change to Geek. I need support for my new computer. This is not acceptable.