AOL review: Mail

AOL have reverted to distort 'complaints' as 'feedback' or 'ideas'. How ridiculous do they get to avoid reality.

AOL need to address problems and issues, rather than hide behind 'community' or other evasive manoeuvers.

I 'replied' to a utility company asking for phots of my meter readings around 10 August. HOWEVER, AOL mail popup ststed 'sendin' as usua but after a while it shows a msg of some 'error' and moved my email to an 'outbox' I have never had that happen in decades as an AOL account holder! THESE emails then in the 'outbox' keep showing 'sending' but will not open when clicked to allow me to edit it. NO info about WHAT the error is. The emails in my 'outbox' are effetively locked. YET when I send on my laptop, it seems to work. DESPITE that, the AOL MAIL APP, STILL shows these emails in my outbox but NOT in my SENT folder, so not sure how to delete them in the outbox nad to restore the original email from the supplier.

THEy need to take positive ownership of this, or face severe regulatory scrutiny. EMAILS are a fact of lfe now and vital in every way so cannot be trivial issues.