Grammarly’s earns a 1.8-star rating from 0 reviews and 191 complaints, showing that the majority of users are dissatisfied with their writing enhancement tool.
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Annual Subscription Fee
I wrongly / mistakenly created two Premium accounts ( Two different Emails) but am actively using Only one account. The other premium account is a duplicate, and I have been paying premium fees on both these accounts for 2-3 years. Please refund my annual subscription fee for that account that I am not using and has no activity. This is unfair. It was my mistake, and I did not realize this until recently. Grammarly can see my activities and duplicate accounts very well. It is only fair to refund the actual subscription fee. Thank you
Claimed loss: 144 USD
Desired outcome: Refund 144 USD
Confidential Information Hidden: This section contains confidential information visible to verified Grammarly representatives only. If you are affiliated with Grammarly, please claim your business to access these details.
It is resolved. Thank you, Grammarly
Thank you, Grammarly, for refunding my 2 years ( duplicate) subscription fees. Appreciate and thank you very much
Refund not what I expected.
Dear Grammarly service Team, I am writing to express my dissatisfaction with my recent experience with your service and to request a refund for the unexpected annual charge. I signed up for your service with the understanding that I would be billed $12 per month, as stated in the pricing information. However, to my surprise, my account was charged the...
Read full review of Grammarlygrammarly
Hello! I have Windows 7. The website says that I must have Windows 10 or more.
It also says I can sign up at Grammarly in Chrome for earlier editions of Windows... I clicked on that screen. I have done that several times but see nothing specifically saying how to download it in Chrome.
I have ended up at the Chrome store but again see no way to download Grammarly for Chrome.
I have found several screens about the Chrome store and apps and extensions. They mean nothing to me!
Add to Chrome it’s free. Don’t know how to do that.
There is information about the services offered in Grammarly in Chrome.
I have read the help which is not helpful to me!
I have used Grammarly for several years, and it disappeared from my email recently. I would like to get it back.
I have Chrome and DuckDuckGo.
I can’t even find a place that explains clearly and SIMPLY about the apps and extensions.
Thank you for your help.
Desired outcome: I want to be able to download the FREE Grammarly in Chrome to my computer with Windows 7. Please respond. I look forward to hearing from you
Is Grammarly Legit?
Grammarly earns a trustworthiness rating of 94%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Grammarly. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Grammarly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Grammarly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Grammarly.com you are considering visiting, which is associated with Grammarly, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Grammarly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Grammarly website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- Despite a high level of trust, our investigation found issues with Grammarly's service, including poor customer service, lack of accountability, and responsibility to resolve complaints. Customers may face long wait times for responses, receive generic or unhelpful answers or no response at all. Only 20% of 0 complaints were resolved.
Grammarly Premium
This predatory piece of [censored] company charged me because I didn't cancel at the exact same TIME on the dot that I started my service. When it says 7 days free trial you would think by midnight of those 7 days you can cancel. They charged me $540 for something that I got confirmation was cancelled. You can't call anyone there, the person on email basically told me tough luck and suck it up.
I've never seen any company act like this. My husband is currently dealing with cancer and we cannot afford this. Who operates business like this?
Desired outcome: Refund my money
I need 120 dollar back
Dear Sir,
I hope this email finds you well. I had my premium services. Grammerly already cut 120 dollar from my account from last 2 transactions, where I did not use grammely at all. Also, grammely they just charged 120 dollar but did not allow me to use this premuim services. Please send me back 120 dollars to my card.
Plaese let me know.
If you have any questions, please call me at [protected]
Privacy
Due to an alert on my device when I installed Grammarly. I found out it is a key logger. This means the program records and saves every single keyboard button you use. Emails to friends. Texts to husbands. All of it. This is why you get emails telling you your writing is getting better everything you write is being analyzed. Not recommended especially for classified or business use.
Desired outcome: None
Grammarly doesn't recognize my premium account
On 07/31/2023 144 dollars was deducted from my account. From the enrollment date my account has not been updated to a premium account still, I am using the basic version of Grammarly. I already raised the complaint on the help center. But they have not resolved it yet.
Please update my account as soon as possible or refund my money. otherwise, I will file a case against you as fraudulent company.
Desired outcome: Refund my money
Grammarly
I must get Grammarly off my pc. It interupts my emails and my Tweets . It is even now telling me I am making mistakes in this complaint. I have tried every thing but I cannot stop it. Grammarly is literally ruining my on line life. Even now the red Grammarly sign is showing up on my typing. Please help me get rid of this awfulm app. I cannot go on like this,day after day. This been going on for some years now.I did try free Grammarly for a while but never Premium so why is the Premiun red sign still showing even as I am writing this complaint.Can you not see it for yourself? This interference is intolerable. Please, please help me. When I ask for advice I am directed to Grammarly support but how can I complaint about Grammarly to Grammarly support? At this very second I am being interupted by bloody Grammarly. I just can't go on like this much longer. Some one must be able to help me.
Desired outcome: Get terrible, useless, awful, dreadful Grammarly off my PC once and for all, for good.
Free Premium trial
I signed up for a free trial and after finding the product not worth the money I canceled my account before my trial ended. Grammarly charged my anyways putting an annual subscription on my credit card even though I cancelled my account in time. After requesting a refund the declined it even though I cancelled my account before the free trial was over.
Desired outcome: I just want a refund
Grammarly: A Hindrance or Help for English Writers?
Grammarly is an application that claims to help users improve their writing skills. However, upon using it, I found that the grammar logic included cliched misnomers that only a non-native speaker would trust. For example, ending a sentence with a preposition is fine, despite what some may say. As Churchill once said when informed about the "rule", "That is a thing, up with which, I will not put". Tautology is a linguistic tool, not a fault. Sometimes we'll refer to a group of things as a plural, sometimes as a singular. For example, "The sheep were standing", or "the group was together". Another correction "The group were standing", while technically correct, and only dependent on what one is trying to say, and I'll feel like tearing somebody's hair out.
Passive voice is fine, not a fault. Sentences need not be so simple that they become, very nearly, monosyllabic. If your English is very simple or you're trying to communicate in a language you don't speak very well this may be a useful application. However, if you write in English often, then it is a handicap. When I raised my concerns with support, I was given the usual drivel fob off "The settings are incorrect". By settings, they mean the presets used to try to anticipate the style of writing. I was left with the sense that the only thing they were any good at was taking your money.
Despite its flaws, Grammarly may be useful for those who are not fluent in English or are trying to communicate in a language they don't speak very well. However, for those who write in English often, it may be more of a hindrance than a help. It's important to remember that grammar rules are not set in stone and that there are exceptions to every rule. Tautology, ending a sentence with a preposition, and using the passive voice are all acceptable in certain situations. It's up to the writer to decide what works best for their writing style and the message they are trying to convey.
My Experience with Grammarly: A Decent Spell Checker, But Not a Reliable Review Tool
I started using Grammarly a while back when I was working on my dissertation. I wanted to make sure that my grammar was on point, and I didn't have anyone to help me out. I used it on and off, but last week I decided to use it for two documents that were over 100 pages each. I thought that it would be a great way to save time and make sure that everything was perfect. Unfortunately, I was wrong.
When I checked the documents myself, I found that there were many errors that Grammarly had missed. There were also many instances where it had misidentified the subject in a sentence, which resulted in the verb being tagged as incorrect. As a former English teacher, I know the rules of subject-verb agreement like the back of my hand. I was surprised that Grammarly had missed so many errors.
Another issue that I had with Grammarly was its overuse of commas. It seemed like it thought that commas were the only form of punctuation that existed. It also identified "passive voice" everywhere in the documents, even when it didn't exist. It also wanted to remove commas and semi-colons from places where they were necessary to acknowledge dependent and independent clauses.
I paid for a year's worth of this service, but I'm not sure if I will continue to use it. It's a decent spell checker, but it's not a reliable review tool. I will probably keep it installed, but I won't rely on it to catch all of my errors.
Disappointing and Basic: My Experience with Grammarly
Yo, I tried out Grammarly a while back (like, way before they started sneaking in those auto charges) and I gotta say, I was pretty disappointed. I mean, I guess it could be helpful for folks who ain't so good with English (like, if it ain't your first language or you slept through all your English classes in school), but for anyone who knows their way around proper grammar and writing, it's basically useless.
First of all, the suggestions it gives are super basic. Like, it only catches the most obvious errors, and even then, it's not always right. I was shocked at how many times it flagged something as a mistake when it was actually totally fine. And don't even get me started on how it handles semicolons - it's like it doesn't even know what they are! Plus, it's always flagging sentence fragments that aren't even there.
Honestly, if you're already good at writing and you just need a little help with proofreading, you're better off using something like Microsoft Word or just doing it yourself. Grammarly is just gonna make you feel like you don't know what you're doing, even when you do.
Review: Grammarly - A Helpful Tool for Improving Your Writing Skills
I have to say, I was pretty skeptical about Grammarly at first. I mean, who needs a computer program to tell them how to write? But after giving it a try, I have to admit, it's not half bad.
Sure, it can be a bit annoying at times, constantly pointing out every little mistake you make. But in the end, it really does help you improve your writing. And let's be real, we all make mistakes. Even the best writers out there have their off days.
One thing I will say though, is that you have to be careful not to rely too heavily on Grammarly. It's great for catching basic errors like spelling and grammar, but it's not going to magically turn you into the next Shakespeare. You still need to put in the effort to improve your writing skills on your own.
Overall, I'd say Grammarly is definitely worth checking out if you're looking to improve your writing. Just don't expect it to do all the work for you. After all, there's no substitute for good old-fashioned practice and hard work.
Terrible Customer Service: My Experience with Grammarly
So, I'm gonna tell you about Grammarly. My daughter, who is 14, accidentally bought this program last Sunday. She thought she was only buying one month, but it turns out she bought a whole year. She only needed it for one month because school was almost over and summer break was coming up. When she realized her mistake, she canceled the subscription right away. But then, Grammarly charged her for the whole year and said her subscription would end on 4/15/19. That's a whole year later! We thought they would give us our money back, but it's been 4 days and we haven't gotten anything. We tried calling customer service, but no one answered. We even sent an email, but still "NO One" responded. So, we talked to our bank and they said it might be fraud. Grammarly, if you're reading this, you should be ashamed of yourselves. Their customer service is terrible. Don't buy this program unless you want to deal with this kind of stuff.
Update: Today, 4/19/18, Grammarly finally sent my daughter an email saying they would give her a refund in the next 10 business days. I guess the bank was able to help us out more than we could. We'll see if they actually give us our money back.
Mixed Feelings: My Experience with Grammarly's Writing Tool and Pricing
So, I've been using Grammarly for a while now and I have to say, it's been a bit of a mixed bag. At first, I was pretty happy with it, but over time it's started to feel a bit repetitive. I mean, seriously, it's telling me to put commas everywhere! I get that it's trying to help me improve my writing, but if I followed all of its suggestions, my work would look like it was written by a robot.
And don't even get me started on some of the suggestions it makes. I mean, sure, it's great for catching typos and spelling errors, but some of the suggestions it makes for words I've used too often are just plain weird. Like, why would I want to replace "good" with "salubrious"? Who even uses that word?
But all of that pales in comparison to the real issue I have with Grammarly: their pricing. I signed up for a $70 plan, thinking it was a pretty good deal. But when it came time to renew, they tried to charge me $140! And they didn't even warn me that the price had gone up. I mean, seriously, what kind of company does that?
To make matters worse, the whole situation caused a problem with my bank account. I had to dispute the charge, and it was a huge hassle. And after reading some other reviews, I'm starting to worry that I might not even get my money back.
Honestly, I'm pretty disappointed with Grammarly. I don't mind spending money on a good product, but when a company tries to scam me like this, it really makes me question their ethics. I mean, are they really in the business of helping people improve their writing, or are they just trying to make a quick buck?
In the end, I did manage to get a refund from them, but it was a real headache. And I have to say, I'm not sure I'll be using Grammarly again in the future. There are plenty of other writing tools out there that don't try to pull this kind of nonsense.
Grammarly Review: A Personal Editor at Your Fingertips
I gotta say, I was pretty skeptical about Grammarly at first. I mean, who wants to be told what to do, right? But after seeing their ads everywhere, I figured I'd give it a shot. And let me tell you, I was pleasantly surprised.
Now, I ain't no English major or nothin', but I do like to think I know my way around a sentence. But even I make mistakes sometimes. And that's where Grammarly comes in. It's like having a personal editor right at your fingertips. It catches all the little things you might miss, like misspelled words or misplaced commas.
And let me tell you, their advertising may be a bit much, but it's not all lies and fakes like some people say. Sure, they might show some overly excited folks in their ads, but that don't mean the product don't work. It just means they're excited about it. And who wouldn't be? I mean, it's free for Pete's sake!
Now, I know what you're thinking. "Nothing's really free, right?" And you're right. But Grammarly ain't trying to pull no fast ones on you. They're upfront about how they make their money. And honestly, I don't mind them using my data to make a buck if it means I get to use their product for free.
So, if you're like me and you ain't too keen on being told what to do, give Grammarly a chance. It might just surprise you.
Grammarly Review: A Nightmare Experience with False Advertising and Lack of Customer Support
I recently signed up for Grammarly, a popular online grammar checker, and I must say that my experience has been nothing short of a nightmare. I was under the impression that I would be paying $15 per month for a business account that could cater to 3-100 users. However, to my dismay, I was charged a whopping $900 for the same service. I am absolutely devastated and in tears.
I am not a business owner, and I had purchased this service for my siblings and me to use for our university assignments. I simply cannot afford to pay such a hefty amount of money.
Throughout the entire advertisement process, I was told that I would be charged a rate of $15 per month for a service that could cater to 3-100 people. However, the company failed to mention until the last page, which I did not see at the time, that the service is charged per person and has a minimum of 3 people. This means that the $15 figure is a complete lie, and you cannot even choose to pay $15 per month because the minimum number of persons is 3. This makes it $45 per month ($540 per year, and it is billed annually). It is an outright lie, and I feel cheated.
To make matters worse, there is no way to get in contact with the company directly. There is no phone number or email displayed, just a section on their website where you can "contact support." However, it does not disclose how long it will take for them to get back to you. I found a number on a website called customercarecontact that listed a phone number for them. However, it is an American number that charges international rates when calling from overseas (I am from Australia).
In conclusion, I am absolutely disgusted with this company and their abuse of trust. I feel like I have been scammed, and I would not recommend this service to anyone. It is a complete waste of money, and the company's lack of transparency and customer support is appalling.
Grammarly Review: Not Worth the Hype for Multilingual Students and Writers
I'm still in school and I heard that Grammarly was helpful. I do a lot of writing, like stories and stuff, in different languages and styles. Sometimes I write in German and Grammarly keeps changing it. Even in this review, it's trying to change stuff that's already good. Some of the features are cool, but you gotta pay for them. I'm not paying for that and my teacher. The tones are funny too, like right now it says I'm "sad." It doesn't get commas and always wants to put "the" in front of everything. If I used all its suggestions, it would look like I used Google Translate for my Italian homework.
I know it's hard to get everything right, but this is so bad it's almost funny. I'm mad at this product. Lots of my friends use it, so I thought it would be good for me too. It's not. It's supposed to be good for resumes, but it's more like a math teacher trying to teach English. I know this because I had writer's block and only wrote 14,002 words last week, but I was still more productive than 92% of users. It's better for students who want a cheap way to cheat on their spelling homework.
Grammarly Premium: A Costly Scam with Useless Help and Annoying Ads
So, I've been seeing this Grammarly thing all over the place, especially on YouTube. As a student who struggles with writing, I finally caved and gave it a try. The free version seemed to work pretty well, catching all sorts of errors in my writing. But then, when I upgraded to the premium version, things started to go downhill.
First of all, the "help" for the errors it found was pretty much useless. The suggestions it gave either didn't make sense in the context of my writing, or they just disappeared altogether. And let me tell you, the premium version is not cheap. I wish I had read some reviews before I shelled out all that money.
And don't even get me started on the pop-up ads. Before I upgraded, they were just trying to get me to buy the premium version. But after I upgraded, they started popping up when I was typing in search engines. It's like they're trying to take over my entire internet experience.
Honestly, I feel like Grammarly is just a big scam. They prey on people's insecurities about their writing, charge way too much money for a subpar product, and then hope you forget about the charge so they can auto-bill you again. And good luck getting a refund if you're not happy with the service.
I've decided to start blocking ads on YouTube because of this. If they're willing to support scammers like Grammarly, then I don't want to support them. There are other ways to support creators that don't involve giving money to companies like this.
In conclusion, Grammarly is not worth the money. Don't fall for their slick advertising and promises of perfect writing. Save your money and find a different way to improve your writing skills.
Complaint
Grammarly is supposed to check my writing for spelling errors, grammar and punctuation, but nothing else. This means no checking for political correctness (as in potentially offensive language, political stance, etc.). There should be no checking for political content, as in the case of my stance in the Ukraine war. They crossed the line here. What to do? I'd go public and tell the whole world who (or what) they are.
Overview of Grammarly complaint handling
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Grammarly Contacts
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Grammarly phone numbers+1 (234) 200-6432+1 (234) 200-6432Click up if you have successfully reached Grammarly by calling +1 (234) 200-6432 phone number 0 0 users reported that they have successfully reached Grammarly by calling +1 (234) 200-6432 phone number Click down if you have unsuccessfully reached Grammarly by calling +1 (234) 200-6432 phone number 2 2 users reported that they have UNsuccessfully reached Grammarly by calling +1 (234) 200-6432 phone numberMarketing Team+1 (415) 857-1560+1 (415) 857-1560Click up if you have successfully reached Grammarly by calling +1 (415) 857-1560 phone number 0 0 users reported that they have successfully reached Grammarly by calling +1 (415) 857-1560 phone number Click down if you have unsuccessfully reached Grammarly by calling +1 (415) 857-1560 phone number 4 4 users reported that they have UNsuccessfully reached Grammarly by calling +1 (415) 857-1560 phone numberDirector Of Communications
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Grammarly emailsgreg.carpets@grammarly.com100%Confidence score: 100%Supportkimberly.joki@grammarly.com100%Confidence score: 100%Supportceleste@grammarly.com100%Confidence score: 100%Supportsupport@grammarly.com100%Confidence score: 100%Supportallison.vannest@grammarly.com94%Confidence score: 94%Communicationpartners@grammarly.com92%Confidence score: 92%press@grammarly.com91%Confidence score: 91%Communicationaffiliate_mktg@grammarly.com90%Confidence score: 90%
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Grammarly address548 Market Street, #35410, San Francisco, California, 94104, United States
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Grammarly social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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