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Amazon review: Customer service

s r (twinkyk) of US

Jan 07, 2026 6:27 pm EST

Verified customer

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i had 3 gift cards i got as xmas gifts i was buying 3 item,s that came to 82.60,each gift card was 20gbp so i was going to pay the extra with my debit card i asked a customer service agent to help me add the gift cards to my account i was refused help and told to contact the gift card company one4all,i use the website regularly so i,m very upset that i was told to get help elsewhere,this is very bad customer service and very upsetting as i,m not a young woman anymore,i should have been helped and not told no,it says a lot about how amazon.co.uk think of there customers,

Desired outcome: i,d like to get an answer from amazon

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