The complaint has been investigated and
resolved to the customer's satisfactionResolved Amazon.com — rip off
resolved to the customer's satisfaction
I only sold items on Amazon.com for a few days when the Seller-Performance Team at Amazon.com blocked my account. I found that I had included my email address in a seller comment which was breaking Amazon's policy. Then I agreed to their terms and they re-opened my account. Later the next day, someone from the Seller-Performance Team once again blocked my account. I asked them in an email what was wrong and they told me that it was because of my email address, but it was their mistake because they turned my account back on in the first place. So then I contacted Amazon.com instead of the Seller-Performance Team, and Amazon.com investigated the situation and unblocked my account. Then I sold one more item until today, I got another message from the Seller-Performance Team telling me that my account was blocked for good and that I have 90 days until my account will not exist. Obviously the Seller-Performance Team saw that my account had been re-opened and and blocked it again. All I know is that The Seller-Performance Team and Amazon.com are not working together on this and now I am confused. The Seller-Performance Team re-opened my account and then out of no where, blocked me for no reason once I agreed to their terms. Blocked means that I cannot buy or sell anything using my account on Amazon.com. I have been trying to comply with Amazon.com, but now they just lost another customer, and many more because I am going to spread the word. I am about to switch over to EBAY. I thought Amazon.com was better than EBAY since Amazon has less fees, making it cheaper to sell things, but I learned my lesson. I just do not understand what is wrong with Amazon.com's system. It is flawed. No one is working together on an issue. If someone does not like you, they will see that you go down, no matter what. And there is no way to prove your innocence because they have the authority to do whatever they want with you. I hope EBAY is better, or else I do not know what I will do.
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