200 N Sepulveda BLVD
El Segundo
United States - 90245-4340

Customer Support Phone Numbers

Online retailer computer hardware, software, peripherals, electronics and office supplies based in Torrance, California.
Plus Complaints & Reviews / Do not trust these people


Criminal organization. They sold me a non-working computer, knowing full well it didn't work in advance. I ordered it with a warranty. The warranty was magically backordered indefinitely. When I got that email a day before I received it, I already anticipated I'd been defrauded... / This company is obviously in the business of ripping off their customers


I ordered a product from this firm. Upon receiving it I found to be defective. I contacted the firm to arrange return and replacement of the product. They do not accept returns without a repair/return document from the manufacturer. Upon contacting the manufacturer I was informed that the... Platinum Membership / Bait & Switch / FRAUD


It looked like a GREAT deal. for only $29.95, you can be a PLATINUM Member at's online website to buy all kinds of items at discounted prices. One of the "Benefits" of being a "Platinum" member is the ability to get in on the "Outrageous Offers" these are usually 4 item... / Total scam


I came across an offer for a refurbished ds that I was interested in. When I tried to buy it I found i needed to purchase a trial membership for $1 had difficulty so I called them and was told that membership was unavailable that I had to buy the $39.95 membership so foolishly I did. Then... / Terrible Service


I attempted to purchase an MSI Wind All-In-One desktop PC from they beat the competition's price by about 70 dollars. I had never ordered from before so I was a little nervous. Apparently I should have gone with my gut. I placed the order on 11/3/2010 everything... / SCAM Refurbished sold as new...


eCost.comSo I bought what was supposed to be a NEW Jawbone Icon headset. I have attached a picture from the website. The headset I got was a Jawbone, but it had NO original packaging or the fitting kit that they come with. The fitting kit features 7 ear-buds that make the thing stay in your ear... / Plantronics Bluetooth Headset / Avoid these guys like the worst communicable disease known to man


I bought a Plantronics Bluetooth headset from eCost. It was advertised as new, and it looked like a good deal. When I received it, it was not in its original packaging. It was in a little bubble envelope, with only 1 ear bud (instead of a set), with a power cord that had been rewound, and... / $39.95 platinum membership


3/10/09 I purchased the platinum membership, which is worthless. Total scam as other people here report. The desireable items are never available for sale at the advertised prices. I tried to cancel the membership a month after purchasing. They would not let me cancel and issue a... / LCD TV / DVD Player / Hugely frustrating


eCost is a deceptive company. Purchased a refurbished LCD tv/DVD player (my first mistake) back in Oct 08. It arrive a week later - not bad. Opened it up, plugged it in - it was dead on arrival. Screen did nothing and there was no DVD mechanism in the space where it was supposed to be - just... / Platinum Premium Membership Plan


On 12/07/2009 12:15PM EST I ordered what I believed to be the 30-day Platinum Premium Membership, which allows you to decide if you want to be a member. According to the Trial Membership terms and conditions, if you don't cancel before the 30 days is up, will bill you for... / Frustrating online shopping experience


I have NEVER had a more MISERABLE and FRUSTRATING online shopping experience in the 12 years I have been shopping with internet retailers. On March 9, 2009 I ordered a Westinghouse 26" LCD TV from I THOUGHT it was an AMAZING deal so I also bought the Square Trade Extended... / fishy practice


Went to place an order where the billing and shipping addresses were different. The billing name and address DID match the credit card used to place the purchase and it was being shipped elsewhere as a GIFT. Approximately 10 days after ordering, the recipient still had not received the... / Scam


I just got burned by the ecost scamwagon!! Ordered a 23" samsung monitor and payed through paypal. Monitor showed up packed like crap with the base smacking around inside. I shouldn't have even bothered opening it but I did. The monitor had no cables, no warranty info, and was wrapped... / scam!


eCost.comCompany is a complete scam! They advertise these incredible bargains but you have to join their Premium Platinum Club to get these deals. I even read the Terms and Conditions which clearly shows (look at the attached photo) a trial membership for 30 days. But no, they charge you... / Annual Platinum fee scam


Beware of the $39.95 platinum fee as it does not get you the special deals on Tuesday and Thursday. Also the platinum prices you can find everyday at NEWEGG.COM and TIGERDIRECT.COM And after you find all this out and request a refund..they will say NO.. One example is on 03/05/09 I wa... / Hot sheet bait and switch!


I made a order from "Hot sheet" for an Photosmart D7460 InkJet Print part # HP CC247A#B1H for $67.98. The Web site said that they had 4 in stock. After I placed the order I received an email saying "We have encountered a problem in processing your order #E8134963. This issue ha... / No refund!


I Purchased 0n Feb.1,2008 a Brand new Soyo 42” LCD HD TV. From I received it on Feb. 5th. And it didn't work from the moment we plugged it in. Called to exchange and to obtain a return authorization number. They told me they wouldn't take it back and to call the... / Dishonest sales and scam tactics!


Ecost advertised a Samsung 58" 1080p plasma TV for 2,519. Called to confirm US warranty, new, etc. Had them check warehouse stock to confirm was available (Online said in stock). Processed order. Credit card was reported as would not authorize. Called bank and they said absolutely not, wa... / Scam and cheating!


Returned defective merchandise on October 10, 2007 and have not received refund as of December 19, 2007. Reason of their internal company refund policy. E-cost furnished return DHL lable to me and I have returned merchandise vis DHL. But, DHL lost return package. They will not refund until...