seller support
they steal my products and money and suspended my account
Payment deducted by my account n0-12032560000378
name of the bank HDFC BANK
* type of card [VISA/Master/Maestro]MASTER
* last 4 digits of CC/DC number r fax number MADAN SINGH speed.[protected]@mail.com [protected] fortd person use my netbnking Transition Ref No.-IB23143340058427 Payment debit Rs 99999.00
Desired outcome: stop and cancel order amount of Rs. 99999 any person
Can't find where to leave a compliment.
The drivers from Amazon that deliver to my house do a great job, they are nice, polite, put the packages in good spot. My complaint is, I can't find where to leave a compliment for them.
It would be nice to know where I can do this for the driver that day so he or she gets credit for the good job they did. It stresses me out that I can't leave a good compliment about them.
Desired outcome: To leave a compliment
I am being charged for amazon prime $14.22 a month
I do not have an Amazon account but I am being charged $14.22 a month for Amazon Prime since September 2021. The bill says Check Card Purchase TR DATE 10/15 Amazon Prime *2y6ak6oh1 Amzn.Com/Billwa. This is from my most recent statement. Thsese charges are being made to my SunTrust checking account. Please respond ASAP as I will have to cancel my card if this continues.
Desired outcome: Please refund those charges and stop making those charges.
do you have a alexa. firestick, or a kindle?
Billing twice
I got an email if I don't return my therma care wrap they will charge me by dec 7 I received them and they are on my reicent bill which is due 12/9/2021
Please don't charge me twice Phyllis Mangold
Amazon
Today, Nov 20, 2021, I went online to Amazon to purchase Christmas gift bags. I used my mother's credit card to make the purchase but Amazon somehow manage to charge my card illegally. This is a credit card that I had removed two weeks ago however the card is still in amazons system and was illegally and fraudulently charged without my authorization. Even though the credit card is not showing up on my end it still appears on Amazon end and amazon is unable or unwilling to remove the credit card from their system so that is cannot be used. Now I have no chose but to contact my bank and cancel the card since Amazon has clearly shown that they are untrust worthy and unethical and will continue to make illegal and unauthorized transactions on my credit card. I will be filing a formal complaint against Amazon regarding this situation.
if you removed a card from the account there is always [from my experience] a button that reads "save changes". did you click that button after removing your card?
Login
I now have multiple accounts on amazon all of which i would happily close and never to return to again if i could log on. I know my password and have been a faithful customer since 2011. All of a sudden I cant login all my stuff including email is not found. I find it unprofessional and highly annoying to be forced to change my password daily and then to top it off my password i just set up wrote down even to work.
Account disbursement
I continue to be lied to by Amazon Seller Support regarding the disbursement of $7, 000+ sitting in my account. My head is about to explode! No one at Amazon can speak or understand English. I call them everyday and they tell me the same lies, "It will deposit tomorrow, " "It will deposit at the end of the pay period, " and other lies that I don't really have time to write as a business owner.
Like I said in the previous 20 emails I sent them, I am unable to clear the Product Policy Compliance, which yes, as they said "is affecting my account health, " because Amazon locked me out of my personal, student account (M.M.[protected]@VIKES.CSUOHIO.EDU). I need them unlock that account so I CAN successfully appeal by providing the necessary documents, i.e. the [censored]ing invoice. This product is right in front of my face. It is utterly disgusting how these sellers from China on Amazon can accuse you of selling a counterfeit item if you try to resell an item you purchased from THEM on Amazon. What sense does this [censored]ing make?! China rules the world is the impression I get.
They say the name BS that "this is a normal part of selling on Amazon to see funds in the account level reserve on your Payments report. I agree, however, it is not normal to wait over a month long for a disbursement, especially for items well past delivery. Unfortunately, you have to their jobs for them! The Product Policy Compliance not being cleared seems to be the real issue. So why can't Amazon help me clear it by regaining access to my account that has the invoice in question? It's that [censored]ing simple! Instead, I am told the same BS every [censored]ing day. As a result, I have no money for rent (I now owe back-rent too), no money for bills/food/family expenses, and of course, no money for inventory.
Amazon habitually lies to your face saying you will receive a call-back in 4 hours or in 24 hours. You would think a billion dollar company like Amazon could fix this?
-Matthew Heben
[protected]@miamifozz.com
Desired outcome: Unlock my personal account and pay me my $7,000+ WTF!
Driver recklessness
After delivery, despite having tons of room in the driveway to maneuver his vehicle, the driver drove into the boxwood hedge, snapping and breaking branches. You can clearly hear it in the attached video. This happened on Nov. 16 at 7:01 PM.
Reset my password
i have been a member of amazon.uk for many years now .
i have forgot my password i have tried to reset by pressing forgot password amazon send me a link to reset it it is sent to my mobil phone i have not got a smart phone so i cant tap it to reset my password . also i contacted amazon by phone on the 15/11/2021 they did try to reset it also they sent me a email to reset it. it still do not work. i was told to ring in 48 hours .
christmass is coming soon.
please help
kind
regards
mr coppen
Desired outcome: i would like to start shopping for christmass
Amazon orders
on 11/16/21 I did my Christmas shopping on your Amazon site it consisted of prox 6 orders and I financed the orders through Affirm, they were two shipping addresses listed and I accidently checked the wrong address I called customer service to see if I could change the address from Hudson Baros 6239 Pebble Canyon CT Katy, TX [protected] to Joseph Vojtko 5906 Keith Dr Madison Ohio 44057 that is where orders need to ship to he told me he couldn't change the ship to Address after 20 min now part of my order is going to Texas, he did cancel a few items that I re-ordered with the correct address but what I am suppose to do with those other orders I have been a prime customer for 2 years no other problems. The last 4 digits of the orders in question 1467. 6617, 3866 I ALSO ORDERED A COCO COLA SIGN OF GOOD TASTE WING VINTAGE LOGO PULLOVER HOODIE LARGE WHICH WAS GOING TO SHIP TO TEXAS TOMORROW I CANCELLED THE DELIVERY CAN YOU PLEASE HELP ME OUT THANK YOU JOSEPH A VOJTKO
Delivery driver
I am a supervisor here at laport rail and terminal. I called amazon once before about the same driver leaving packages here at the security office. We informed him that we cannot take the packages and he stated it has this address on it and he was going to leave it here. He left the package here and when I called amazon they told me to just throw the package away. People spend there hard working money with this company and that's how you treat your customers. The same driver came a second time and did the same thing. Amazon didn't do anything to the driver
Hi,
I order 1 amazon Customer Returns Electronic Pallets thru yoleble.com lately change to sopriz.com. But I received I plastic punch. It was a mystery box from amazon. Now what happen to my order? Why I received this kind of stuff?
Amazon driver
We received a package from Amazon today I think the number is TBA0654861304. I am very unhappy with your Amazon Driver. The driver ran up to our front door and threw the package on the porch.
I was on the side of the house with my dog who heard the driver and ran over and barked. She was never more than 10 feet from the driver. I made my apologies, and secured by her collar.
The Driver turn to me and said "next time that F...king dog better be inside" or else". Again, I said I was sorry and thank him for delivering the package. His reply was " If it happens again, I'll Taze that Mother F...king dog".
Is this the service we are to expect from Amazon now? If you condone this disrespectful and rude behaver than I will take my business elsewhere. I know you can identify this driver from all of your computers and tracking. I strongly do not want this Driver to ever set foot on my property again.
Please confirm this will my request will be honored so I can order more items from Amazon.
Stephen Zell
[protected]@charter.net
Desired outcome: Amazon Driver to never come to my house
Numerous charges on my account
I am Oluremi Oyekola with E-Mail address: [protected]@yahoo.com with phone number [protected]. My complaint:
I have been observing so many charges to my account without any purchases and none was supplied apart from one men's wristwatch and an iPod . So many charges as detailed below:
1. 10/25/2021 :AMZN DIGITAL $3.25
2. 10/25/2021: LUXURY WATC HWOMEN $6.97
3. 10/25/2021 : LUXURYWATCHWOMEN $7.97
4. 10/25/2021 : LUXURYWATCHWOMEN $29.35
5. 10/29/2021 : WATCHCOLLECTIONGLOBAL $47.23
6. 11/05/2021 : AMAZON PRIME $14.06
7. 11/08/2021 : AMAZON PRIME. $14.06
8. 11/10/2021: WATCHCOLLECTION GLOBAL $71.71
9. 11/11/2021: KROGER RXSC SANTA MONICA. $36.00
10. 11/15/2021: GETNEOBODELITE $19.99
TOTAL $236.53
The total illegally deducted from my bank account is $236.53, and I am instructing you to reverse the above amount and return it to my bank account immediately.
In addition, please put a STOP to my membership immediately because it was a deliberate attempt to be deducting from my account.
I will be expecting your response on or before Friday, November 19, 2021.
Thanks.
Oluremi F. oyekola
Thanks
Desired outcome: REVERSAL OF AMOUNT DEDUCTED- $236.53
Spray house cleaner
Order [protected].I paid £15.90 for this product from seller and found out i could have bought the same item from Wilkinsons for £6.00.I have sent 3 messages to seller, but had NO reply.I would like the difference in price.Mr.R.Buxton.
Desired outcome: as above
I am complaining about an order I placed on 9/26/21 that has not yet arrived.
My order # [protected] (Zinus SmartBase Headboard and Footboard Brackets, Set of 2) placed on 9/26/21 shows that it has not yet arrived, but is on its way. I reordered the brackets and received them the next day, but was unable to cancel the original order. The gift card amount that was paid for this order mentioned above was $30.22. Please cancel the first order and refund me $30.22 by crediting my gift card. I can be contacted at [protected]@hotmail.com.
Microdacyn 60
Hi,
You canceled my order but the item is still for buying on your site.
If I order again what would happen?
The same answer as before?
Why do I have to pay again since the item is for sale and then you say it's canceled and refund the money in 5-7 day!
Why do you charge me first and then check for availability? should be the opposite!
Please tell me why I have to order again?
Adam Zacharis
Item listed below and my other returns
Order Details
Ordered on October 23, 2021 Order# [protected]
View or Print invoice
Shipping Address
Mary Arnott
Amazon Hub Locker - Crema Map
516 1st Ave W
at Safeway
Seattle, WA [protected]
United States
Payment Method
Debit Card **** 5248
Order Summary
Item(s) Subtotal:$45.98
Shipping & Handling:$0.00
Promotion Applied:-$2.30
Total before tax:$43.68
Estimated tax to be collected:$4.48
Grand Total:$48.16
Return started
Your refund will be processed when we receive your item.
Aiopr Women's Lightweight Down Coat Long Sleeve Zip Packable Short Puffer Jackets
Sold by: GuiyiLtd
$45.98
Condition: New
Buy it again
View return label & instructions
View return/refund status
Leave seller feedback
Write a product review
Archive order
Amazon will not issue me a gift card refund on this jacket that I bought from them. They are harassing me by making it impossible to get a refund and I just don't know why they are doing this to me. I don't have the money to lose. can you please help me with my refunds? Mary Arnott
I still have not received my refund! This is making me so angry. What right do they have to keep my money after I returned their merchandise exactly how I bought it. I work really hard for the income I have. It is just not right to take advantage of people. Isn't there a law against this? Should I contact the Better Business Bureau? I THINK I WILL...
Mary Arnott
Payment processing
Basically I ordered two items, same order, different fulfillment's paths …. For some reason, Amazon sent me an email telling me my payment was declined and to go to the site to change the payment. I have zero issues with my credit card company or my credit. I had used my Amex points and ended up losing these as a result of Amazon's goof … that was $30.00 in points. To ice the cake, after I resubmitted my Amex payment … this time paying more because … why. Then I get a second notice in my inbox that my payment was declined. Fool me once, shame on you. Fool me twice …. Well that was not going to happen. I signed onto my credit card's website where there were now four pending charges for the two items I ordered; one of which showed me paying more for the one item. Amazon has somehow arranged with Amex to post Amazon's customer service number on the Amex payment detail view. This is confusing because it is a special deal for Amazon that to my knowledge and experience is not present for other companies; eg Amex usually does the payment contesting for the cardholder. It fooled me. Thus an awkward phone conversation ensued with the Amazon customer service person … who I thought was an Amex customer service rep. Amazon should pay more attention to its core services rather than blasting its CEO into space. This is my last year as a prime member. It would seem Amazon has gone to the dark side.
Desired outcome: I want Amazon to discontinue this convoluted payment processing that caused the issue. I want my Amex points back and I want my 2+ hours back.
refund for undeliverable items
I received an email on October 3rd that part of my order was undeliverable. I am still waiting and need to know the status of my refund. It has been a month and a half now. I am new to Amazon and have spent the last hour trying to figure this out, don't really have the time. I also have canceled my Amazon prime account and am frustrated to the point of never using your services again. Order # 9305589690000052425730 Thank you hope to hear from you soon.
Desired outcome: Refund
Suspended debit card good did not receive order order paid
I have had this happen several times, and it seems to happen when the ordered item is heavy. You order an item from Amazon that's available, you pay for the item, and a date and time for delivery is set. Then your item does not arrive at the appointed date/time, and you receive this notification from Amazon:
Undeliverable
Unfortunately, a problem occurred during shipping, and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We’re very sorry for the inconvenience.
This is unacceptable from Amazon. The only means to contact Amazon is through chat, which is useless because the person keeps replying over and over again the corporate message "I'm sorry for the inconvenience" but will not do anything to correct it! I suggest that the manufacturer of this item find out why the item was "Undeliverable"!
Update: This is the fourth day and NO resolve. The attached photo is what is posted on the Amazon site when tracking the order:
So, it took Amazon 30 minutes to withdraw the money from my account, but four days later no answers/accountable from Amazon.