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Airtel review: customer id 518

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Airtel company is not a trusted company verfication of customer id is by airtel company by just one phone if custmer is not available then cutoff the phone

Nov 28, 2009 3:56 am EST
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20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, 560078, IN

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Dear Customer,

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

Regard's

Kamal Singh
Airtel Customer Service Team
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The complaint has been investigated and resolved to the customer's satisfaction.

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518 comments
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Jayakumar
, IN
Apr 13, 2009 3:33 am EDT

The same problem happend to me also, i am from chennai and i got a several problem with these guys..

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Deepak
, IN
Mar 13, 2009 4:32 am EDT

I too facing same problem. for all of them who view this dont use airtel any more

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bibhuti_airtel
, IN
Feb 26, 2009 12:13 am EST

Dear sir,
I am Bibhuti Bhusan Dash, Address-At:Jayamangalpur, Po:Biribadi, Dist:Khurda from ORISSA working as a Team Leader in call centre of Reliance communication(Smart GSM Service). My prepaid airtel number is "[protected]". I have taken the connection on 16th March 2007. After that I have recharged Rs 999@/- Life Time Validity voucher on 10th April 2007.

But the processing fee Rs2@/- is always deducting on recharge of Top Ups bellow Rs200.00 from 4th january 2009 which is beyond the company's rule. Only for this inconvenience i have called to customer care mor than Twenty times. All the CSRs and TL's have informed me it will be resolved soon but they are not giving any commettment date or Time and not refunding the money. Except that, Some of the CSRs have wrongly passed me "You are a Rs 495@/- Lifetime customer by which I am completely irritated and finally decided to take the help of Consumer Forum.

Finally, I request you update my priceplan of Rs 999@/- LTV and refund all the deducted processing fees within 48 working hours.

Yours Sincerely,
Bibhuti Bhusan Dash
MSISDN:[protected]

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sanjeev
, IN
Feb 21, 2009 2:49 am EST

AIRTEL IS SENDING A HUGE NUMBER MASSEGES OF FRIENDSCHAT WITH GIRLS WITH THEIR NAMES, MISGUIDING YOUNG STUDENTS. I AM THINKING TO GO CONSUMER COURT AGAINST THEM, [protected]

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Rana_21
, IN
Jan 21, 2009 9:42 pm EST

I have taken a cug connection from aitel and i have given all the documents related to it twice .
now after 2 weeks they have barred my services and i am continously trying to approach airtel and i am not getting any response from customer care. i reached airtel outlet D.S.Enterprises in mayur vihar phase-1 delhi and i have submitted my bill there on 17th jan 09 and today on 23 jan 09 i called up airtel customer care they are not opening my barred services, though i have given him my bill no. but the customer care person named raghav somani he is such a wierd staff member of airtel he is telling me so adamantly that i wont raise your request. moreover when i told him that pls transfer this call to your manager he straight away said "No i wont", i asked him to transfer the call to department who can give the closing request no., i want to close this connection now. he said no i will not transfer mam.
Such a bunch of idiots they have hired.
they are not responsible that someone is facing problem, i have been travelling in noida late night in a cab for the last 5 days and without outgoing service in my mobile.

service is not at all good. i am very disappoint with the service and member of staff.

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PeterPrabhu
, IN
Dec 24, 2008 9:21 am EST

Dear Airtel Cheaters,

My Name is Peter Prabhu, The airtel Has cheated me 3400/-. my Mobile number is [protected].

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Ritesh kumar sinha
,
Dec 02, 2008 2:08 pm EST

sir,
I m ur constant user but now i have no more reasons to carry airtel prepaid connection b'coz some of other networks are providing the free STD call service with very low cost, and there is no such plan in airtel .
so plz launch the new plan against other network though we can also enjoy ur network connection.

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Bhupinder Pal Singh
,
Dec 02, 2008 9:46 am EST

Respected Sir, i wnna complain about Airtel for deduction of money from my prepaid num [protected] account.When i called to customer complaint department they tld me that the amount deducted from ur acc is because of ur calling .When i asked them about the time of call, i am surprised to hear because on that time my cell phone was switched off ie from 4:20 pm to 8:00pm
Even the customes care executive was very Rude.
plz help me in soughting out the matter

Bhupinder Pal Singh
# 176/b/2 Dashmesh Ngr,
Patiala, Punjab

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Anil Kumar Rana
,
Nov 22, 2008 4:00 pm EST

I have a prepaid connection of airtel (+[protected]) taken few months back in April.
I always prefer to make a full talktime recharge.
Last month on 21-10-2008 I called to Airtel customer support and asked for full talktime recharge.Guy who attended my call, told that if I do a recharge of 499 rs. I will get full talktime. I confirmed thrice the same information with that guy because as per shopkeeper there was no such scheme available.
Guy assured me that definitely i will get 499 as talk time.
I immediately did a rcg of 499 and I just got 350 as talktime and 150 as local A2A talk minutes which I didnt want at all.
I called to Airtel customer support again and guy sais that this is a scheme in which u will get rest of the taltime in next 48 hrs.
I was not satisfied with that at all.I called next again and spoke to a supervisor.He filed a complaint and gave me a ref. no. [protected] and asked to me wait for 48 hrs for callback.I waited for 2 days but i didntget any call back. Then i called again on 23-10-2008 and guy told me that issue still has not been resolved and will take some time.
ThenI got busy in some personal issues and could call again for few days. I called on 30-10-2008 again and guy told me that I will get a call back on that day which never came.
Then I called at least 10 times but nobody tried to get to my issue or treied to listen at all.Sometimes they disconnected my call and sometime they put me on hold for 10 mins and then disc ed the call.I was very much fed by calling again and again then thsey simply barred my 121 and 198 so that io could call them back.
After few days I again called back for the smae issue and Guy put me on hold and didt come back.I got a CSAT for call which I filled as NO as i was not satisfied at all.Then after 3 days I got a call back from an outbound agent from the No. +[protected]. He asked me why I have said no for the CSAT . I briefed him abt the issue.He assured me that he will investigate the matter nad will get me back.
Its more then thre weeks but I didnt see any call back.I called couple of times again but same results.
I am a very very frustrated customer and just will not rechrge the airtel a.c as soon as validity expires.
For u 150 rs is a small amt but for me its a huge amt. and just want my money back.
Its not my fault as i had consulted u guys before doing rcvg.
If u cannot give 150 rs as talktime to somebpdy as free of costthen u dont have the right to waste cm's money as well.

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vikram singh
,
Nov 18, 2008 1:18 am EST

i have not see mms in my phone.please give information how to setting to mms. i have w700i sony ericsson phone and prepaid conection. i not recieved mms .

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Mohinder Singh
,
Nov 12, 2008 4:06 am EST

Dear Sir,

You are request to send my monthly telephone Bill in this mail id togramst@gmail.com
Becouse my office address has been change. My presently address is Aquagreen Engineering Management Pvt. Ltd.
B1/A6 Mohan Cooperative Industrial Estate New Delhi-110044.

Regard's
Mohinder Singh

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vamsi
,
Nov 05, 2008 7:23 am EST

Sir,

After the bill payment you have to show the recipt number on airtel coustmer care person, they will enter details of payment enter in your acount,

ever time payment data will pass to collection department after 12 hrs

vamsi

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Gage Smith
,
Oct 30, 2008 11:14 am EDT

No way to give it back, even when it is there fault? They are the ones that set up their system. They could chose to make it that way. And they could change it if they wanted. It is just a good excuse to do what ever they want.

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sanjesh babu
,
Oct 27, 2008 9:37 am EDT

Airtel is one of the worst telecom company i have ever seen..i m one of the corporate customers of airtel paying a few thousands evy month...

First and formost is the service itself is the worst in india..voice clarity and coverage is poor compared with other players.. i was offered unlimited gprs at rs 199/-.bt when i get the bill i was surprised to see that it was chargable after 200MB..i loadged so many complaints against this and my mob is full of service req no: s from airtel..Interestingly the mail communication is clear that i wl get unlimited gprs meanwhile the customer care executive is saying there is no such gprs plan available...

next thing is changing mob acc no: and bcoz of this i didnt get one month bill. so i cudnt pay the bill for that month and they r now charging late payment charge for that..the bill i got is very interesting as the same line item is repeated quite a few times with the charges...

I m fed up of calling customer care as if most of the cre names are familiar to me...

hats of to airtel to treat such a customer in this manner

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sameer
,
Oct 24, 2008 8:04 am EDT

I have received threat call from [protected] @ latenight... Would appreciate if you give me the address OR name of owner this no.

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satya iyer
,
Oct 24, 2008 4:18 am EDT

pls deactivate me from cid_b4p msg service it has charged me 7 rs every week n i dont want to use it even i dont want how this msg is helpful to me please deactivate it soon from my number as soon as possible because i dont want to charge it again pls give me relax from this service MY NO IS [protected] no is from airtel so pls give me solution of my problem pls its a heartly request to u.

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Gnaneshwar
,
Oct 19, 2008 6:56 am EDT

Yes even I have noticed this there are calls that are added to my bill that I have not made

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mayur shah
,
Oct 14, 2008 8:53 am EDT

how do i deactivate yahoo zone and hello tunes from my airtel phone? nobody from customer care can help.

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smruti ranjan panda
,
Sep 29, 2008 1:42 am EDT

i too got contacted by one airtel sales person. he took rs. 500 from me.. but still now i didnt got connection neither my money back..i do have all his contact no and an airtel card, i called him atleast 50 times and airtel customer too.. its the worst the thing can ever go..if i want i can go to airtel office and fire em all, but i can see its no use as everybody is involved in this, ad i dnt know why m writing this sh** as it will be of no use .. its just a site to get the traffic :(

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Mohan
,
Sep 11, 2008 7:01 am EDT

You are right. AIRTEL CUSTOMER SERVICE IS OF LATE GOING FOR DOGS!
NEVER GIVE YOUR BANK A/C, CREDIT CARD AUTHORISATION TO THIS LOUSY COMPANY. IT IS AS GOOD AS GIVING THE DETAILS TO SOME NIGERIAN FRAUD COMPANIES!

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Kapil
,
Sep 03, 2008 9:38 am EDT

Hello All,

This is regarding compalin with my Airtel cordless phone .In which i am facing issue since from beginging at the time of buying it from Airtel . Although complain had been frward to AIrtel People, but as usual no response from airtel . Request you to please accepts this gadget as gift from my side to airtel as their isno use for me after paying Rs 2500/- to airtel .

Kindly send some to accept it from my side as i had already bought new codeless having lesser price & more relaiable than airtel phone .

Quick response would be highly appriciated .

Regards
KAPil Chawla

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jay
,
Aug 31, 2008 12:19 pm EDT

I would like to take this opportunity to test the assumptions that underlie Airtel mobile phone service's apologues. By way of introduction, let me just say that I respect the English language and believe in the use of words as a means of communication. Arrogant Neanderthals like Airtel mobile phone service, however, consider spoken communication as merely a set of noises uttered to excite emotions in spleeny, venal self-promoters in order to convince them to overthrow democratic political systems. It is easy to see faults in others. But it takes perseverance to give peace a chance. What makes Airtel mobile phone service think we want it to do exactly the things it accuses effete showboaters of doing? Did it read something about that in "The Do-It-Yourself Guide to Classism"?

If it is not yet clear that Airtel mobile phone service's principles have really been demonstrated to be coterminous with those of vile, manipulative poltroons, then consider that it gets a lot of perks from the system. True to form, Airtel mobile phone service ceaselessly moves the goalposts to prevent others from benefiting from the same perks. This suggests that it accuses me of being narrow-minded. Does it claim I'm narrow-minded because I refuse to accept its claim that its prevarications are Holy Writ? If so, then I guess I'm as narrow-minded as I could possibly be. Fortunately, if you ever get into an argument with some of Airtel mobile phone service's protégés about whether or not my concern is with morality itself, not with the teleological foundations upon which it rests, I have an excellent sockdolager for you. Simply inform the other party that I normally prefer to listen than to speak. I would, however, like to remind Airtel mobile phone service that there's a time to keep silent and a time to speak. There's a time to love and a time to hate. There's a time for war and a time for peace. And, I suspect, there's a time to improve the living conditions of the most vulnerable in our society -- the sick, the old, the disabled, the unemployed, and our youth -- all of whose lives are made miserable by Airtel mobile phone service. Or, to put it less poetically, Airtel mobile phone service's like the man behind the curtain in the Wizard of Oz. Pull back the curtain of adversarialism and you'll see a sexist dissembler hiding behind it, furiously pulling the levers of materialism in a scabrous, counter-productive attempt to bar people from partaking in activities that cannot be monitored and controlled. That sort of discovery should make any sane person realize that Airtel mobile phone service's hallucinations about the benefits of deconstructionism are so deep and inveterate that they can be broken, if at all, only if we expose all of its filthy, subversive, and destructive activities. An equal but opposite observation is that we must condemn its criminal ineptitude. Our children depend on that.

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Makarand
,
Aug 30, 2008 11:23 am EDT

COMPLETELY AGREE! I've been getting full network converage on my cell phone, in spite of that I've not been able to send messages. The message gets sent after 5 6 tries. A message longer than 160 characters is sent half resulting in the depletion of balance and in the end, the message is not conveyed.

Even with the calls, when I call, the call is connected, the other person recieves, but nobody is able to hear anything. This happens at leat once everytime.

The only thing that is making stay with Airtel is the NOP service, which thankfully is working fine.

Rest, Airtel's the worst network ever.

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manjunath
,
Aug 26, 2008 9:53 pm EDT

gprs is still not activated to my cell.my cell no. [protected]. i have tried for more customer executives
suggestion.but still it is not enabled..

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Balaji
,
Aug 26, 2008 4:49 am EDT

I am Balaji .My Mobile number is [protected].I am not able to connect to the airtel messenger for the past one month .Every time I call up the customer care they keep on raising complaints but I dont get any solution for the complaints registered.They deduct 50Rs for the service which is not connecting at all .

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v.sivanath babu
,
Aug 14, 2008 7:11 am EDT

my mobile number [protected] I had subscribed for Airtel caller tunes and though the amount was deducted from my mobile balance, the caller tunes were not activated. I am a student and have a tamilnadu prepaid connection, hence my usage is limited and as your service is not satisfactory, I would request you to kindly credit back...

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jaywant patil
,
Aug 01, 2008 9:19 pm EDT

i am totally disagree with your postpaid billing service.i havent start yahoo zone on my mobile but from last 3 month they are autorenew this facility.and from last 2 month i have to paid more bill than actual (in my plan i have A to A totally free) still i have to paid more bill.

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Subhalakshmi
,
Jul 31, 2008 8:46 pm EDT

I totally agree with airtelbasher. It is an absolute pity to see a company like Airtel 'Brand Mittal' ripping off comman man's money. Initially I too lodged a complaint at Airtel's 198 number & there was no SMS from their 3333 number for a couple of days, but then, Tweet-tweet-SMS, there comes another idiotic, tasteless joke from their 3333 number once again. Moreover, the message to unsubscribe the service (even though I never subscribed for this stupidity in the first place) never goes through to their 3333 number. I am throrughly fed up with their service & plan to take them on by approaching consumer court or filing an FIR for looting my money. Any ideas on how to end this absurdity, anyone?

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anil kumar
,
Jul 29, 2008 3:04 am EDT

hello
i am anil kumar.i am airtel prepaid customer my mobile no is [protected]. STD incomming call is not available at my number for 10 days.so i request you to activate this service at my number.

Anil Kumar
Relience Big Entertainment Pvt Ltd
DAKC Navi Mumbai
mob no [protected]

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anil kumar
,
Jul 29, 2008 3:03 am EDT

hello
i am anil kumar.i am airtel prepaid customer my mobile no is [protected]. STD incomming call is not available at my number for 10 days.so i request you to activate this service at my number.

Anil Kumar
Relience Big Entertainment Pvt Ltd
DAKC Navi Mumbai
mob no [protected]

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pratham
,
Jul 25, 2008 1:31 am EDT

This is a very common problem with Airtel.
Their connections are growing at a pace but the network basics infrastructure is lacking. AirTel Website has every thing under the earth but the Customer Care numbers or Even the Customer Complaints section is MISSING ? :))

In Mumbai due to Fire the numbers are not working and also is the 121.

Good service and Customer Care :))))

Thank You Airtel for stimulating our brains to search for the platform to give complaint.

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Vikas
,
Jul 21, 2008 5:48 pm EDT

Airtel Customer Service is Pathetic.
I have asked Airtel to discontinue my postpaid service as I was moving out of the Country for a while.
Customer Care Confirms that by January-15-2008 number will be disconnected. I paid all the dues till that time frame hoping that i wont get the bill again.
But what a shock even at July-20-2008 I am still receiving the bills.
Every month they sent a bill to me and I reply to that mail that this number has been discontinued and I won’t pay the bill.
Just want to know, how to file the complaint in Consumer Court for harassing me for sending the bill for the disconnected line.

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chetan
,
Jul 20, 2008 6:44 am EDT

pl. give the free airtel 2 air communication gro up fast

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Saiprasad A. Divekar
,
Jun 03, 2016 8:10 am EDT

This is very much rediculous, and many bad words are on mind for Airtel, this is disheartening and restless but what to do. I have sent one msg to another Airtel user which went 7 times on his own to the another user, this has happened in last three days. We have no other option than keeping mobile off. We would like to really bit these guys as they have almost every day network problem. Sorry to use such language but i guess these guys need to know how bad they are having customer service. May Shahrukh Khan teach them the same in Kya App Paanchavi (Vodafone network or any other network se) Paas se tej hai

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Pashmina
,
Jun 03, 2016 8:10 am EDT

had used airtel for 15 days 2 years back and it was very terrible experience hence I’ve switch back to my previous service provider and now am happy with same but airtel customer care agents and team leads are very rude & lazy...also I was unable to reach customer service people on 12 in those 15 days!

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dolly
,
Jul 17, 2008 10:23 am EDT

i wanted to know the mailbox settings for airtel gprs i m using motoming set of motorola

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narendra
,
Jul 17, 2008 2:55 am EDT

i getting probiem to open mms.

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Ank
,
Jul 13, 2008 7:08 am EDT

I suggest you can do the tit for tat.

Just buy a number starting with 900...
anything prepaid or postpaid will do.

In this number there are no incoming so you can file a consumer case on them.

If you wish to get your money and peace of mind back from those B*

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vijay sharma
,
Jul 09, 2008 9:39 am EDT

AIRTEL

ki kutti service madarchoad 150 rs ka rental jaa rha hai.
network ki ma chudi padi rehti hai,

nodal officer ko to mufat k paise mil rahe hai..
saale phone nahi uthate..

customer care ki band baji hui hai..

unbilled amount dekhne k liye *121*12# aadhe gante tak try karte raho...

airtel live ki settings k liye.. 100 se bhi jyada bar sms kardiye lekin aay he nahi.

WARNING: airtel walo sahi karlo apna network aur services nahi to tumhara band baj jayega.. chor ki aulad airtel!

vijay sharma
jaipur, rajasthan

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Vijay S
, IN
Jul 07, 2008 11:36 pm EDT

It is very useful for mobile users.