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Sears Colorado Springs Colorado

(Complaint)
Posted: Aug 18, 2017    Aw1
Unethical behavior
mans name around the sears store. I would NEVER recommend any one to work for sears!...

Sears Brands

(Complaint)
Posted: Aug 18, 2017    Donald Romines
Tired of them
Not that long ago I ordered the dryer from them and after 3 months of using it broke. I called them and scheduled a repair. That was important to me and I took a day off at work. In the morning they called and said that they have to reschedule. I was very angry because didn't offer anythin...

Sears Kenmore Cumberland Furnace

(Complaint)
Posted: Aug 17, 2017    Judyeee
elite refrigerator
We purchased this refrigerator for our new home in 2012 and the ice dispenser stopped working right about 3 months ago. Then the refrigerator ' s temperature was too warm so, following the book's instructions, we turned the temperature down. But that didn't last long. The ice dispenser sto...

Whirlpool benton harbor michigan

(Complaint)
Posted: Aug 17, 2017    Suzanne Woods
service for my new refrigerator
I had contacted Sears Scratch & Dent store in our area and was told they take off up to 40% off damaged items. So with this info I said I wanted $400. Jim W immediately said NO $250 was his max and informed me that they definitely would not replace the unit and if I insisted on this I would have to get an attorney to prove that his rep did the damage...

Leon's Furniture

(Complaint)
Posted: Aug 17, 2017    Once Faithful
catalogue product misinformation
of the once almighty Sears. Happy trails Leon's. Enjoy fading out into obscurity. Truly' Once faithful...

Sears Outlet Stores Marietta Georgia

(Complaint Comment)
Posted: Aug 16, 2017    Donna Gilman-Schmidt
sears outlet stores
KitchenAid refrigerator from Sears Outlet. I was told I would have a call within 10 days to schedule delivery. I called after 2. 5 weeks and got the run around for the next 2. 5 weeks. This is the worst customer service I have ever received. The fridge arrived today. It was not the fridge I ordered, is very beat up and will not get cold...

Sears Outlet Stores Marietta Georgia

(Complaint Comment)
Posted: Aug 16, 2017    Donna Gilman-Schmidt
sears outlet stores
And, was your order from Sears or Sears Outlet? They are telling me that they are two separate companies??...

Sears Brands

(Complaint)
Posted: Aug 15, 2017    Simon Jones
regarding delivery
I ordered an item from them. I was said they would deliver it on the next day in the evening. On the next day, they called me and said they were on their way. I wasn't at home because I expected to see them in the evening. And they canceled my delivery and asked me to choose another day ne...

Courtyard Marriott Fort Myers Florida

(Complaint)
Posted: Aug 14, 2017    No Respect Hotel
shuttle service from fort myers airport
manager trainer for Sears Roebuck and in that capacity, I conducted over 2, 000 management seminars in all 50 states including Alaska and Hawaii. To say the least, my travels included every major airport in the country, hundreds of hotel stays including Marriott Hotels and hundreds and hundreds of hotel and rental car courtesy van rides...

Sears Brands Ledyard Connecticut

(Complaint)
Posted: Aug 14, 2017    Richard Willette
kenmore 80 gallon water heater
they can go back to Sears and issue me a refund since they no longer sell 80 gallon water tanks. From all the sites with Sears complaints similar to mine and their untimely desire to satisfy just complaints, I'm afraid I am going to eat the cost of this water heater...

GE Appliances Plymouth Indiana

(Complaint)
Posted: Aug 12, 2017    Dee Burgess
ge washing machine
The machine was purchased at a local Sears store. She has been told that a repair man will need to be brought in from Chicago to fix it. She waited all day for the repair man, she is 88 and home all day. Apparently the man knocked once and left a note. Again she is 88, it might take her a few minutes to get to the door! My current machine is 19 years old ! I have never had a repair...

Sears Brands Pooler Georgia

(Complaint)
Posted: Aug 12, 2017    saltguy
sears service agreement
refrigerator we purchased at Sears. The refrigerator is two years old and it stopped cooling, I called Sears and the said it would be 15 days before they could have someone service it, This is ridiculous, so I can't cool anything for over two weeks? What is the point of a service warranty? I will spend a fourtune on dry ice - no wonder they are failing...

Sears Brands

(Complaint)
Posted: Aug 11, 2017    Bryan Vegry
Deceptive
I purchased a new car battery that got out of order after 2 years.
The display says that it’s got a 3 yrs. warranty period and I was sure I could exchange the battery as it still was under it.
So I brought it to the store for replacement and I was said there was no warranty...

Sears Home Appliance Repair Houston Texas

(Complaint)
Posted: Aug 10, 2017    Peeve Off58
customer service/failure to repair warranty whirlpool washer
Over a month ago I called into Sears Home Appliance Repair and I paid for an extended warranty on June 16, 2017 again after the first Warranty expired from 2016 on my Whirlpool Washer. They have been out Five times now to repair my Washer. The last time a month ago, and they have yet to repair it...

Sears Master Protection Agreement

(Complaint Comment)
Posted: Aug 8, 2017    Kevin1414
sears master protection agreement is a joke
protection dumb move sears doesn't honor what they claim to provide in the agreement it's not a wonder why the whole company is swirling the drain can only hope they die fast before they rip more consumers off...

Sears Brands

(Complaint)
Posted: Aug 8, 2017    vcrunk
laundry unit
We are at 6 but somehow Sears doesn't count all of them. Meanwhile we are without a washer still. Using a laundramat - NOTE: we live 45 minute from the nearest one. How do I get to someone who can actually help me other than just scheduling another service call or ordering another part?...

Sears Repairs Hollywood Florida

(Complaint)
Posted: Aug 7, 2017    elevmom
kenmore
into my wash room and Sears could care less. (This was the great repair job I got. ) I will never use them again and I am pissed I gave that guy $20. The best part is that I am going to sue them for the money it costs me to repair there damage...

Sears Brands Fayetteville Georgia

(Complaint Comment)
Posted: Aug 7, 2017    Darlene Michelle
sears craftsman pro series tractor
upon taking to they're SEARS REPAIR SHOP as we were informed to take to. Waiting 2 weeks later for our lawnmower we were then told that the drive pulley and blade mechanism that holds the blade is not covered not to mention the salesman says craftsmans are good and lifetime. I have learned they will say anything for a sale!!! Liars no wonder they are closing some stores who needs a company that cant stand by their word!!! Last time we will ever buy a craftsman lawnmower from any SEARS STORE, better off with the cheaper brands that we have purchased and lasted longer than 5 years! Very dissatisfied and I am spreading the word!!! Its not worth the price so just want to share our experiences!!!...

Brachs Raleigh North Carolina

(Complaint Comment)
Posted: Aug 5, 2017    sjburnman
maple nut goodies - product recipe change
Nut Goodies bulk at Sears when I was a little kid, more than fifty years ago. Bought my last bag yesterday. That they still call them by the same name is outrageous...

Sears

(Complaint)
Posted: Aug 5, 2017    Sue Gray Jones
washing machine order/delivery
On July 14, 2017 I went online to Sears. com and ordered a Whirlpool Model WTW4616FW that was not HE. It was delivered on July 21, 2017 but the wrong model was delivered, Whirlpool Model WTW4616FW1. I called the online customer service and spoke with a representative and explained the situation...

WhyNotLeaseIt Vero Beach Florida

(Complaint)
Posted: Aug 5, 2017    Priscilla LD
why not lease it scam
program a big scam Sears and Kmart should be ashamed of themselves with things like this people should file a class action lawsuit this is horrible and ridiculous I will return everything and they can have it I will make sure to have all 11 of my co-workers cancel out their account because I am pretty sure they are not aware of this scam...

Frigidaire / Electrolux Portland Connecticut

(Complaint)
Posted: Aug 4, 2017    Lezlie R. Adams
frigidaire refrigerator ffhs2622msya
I purchased this refrigerator from Sears last year, along with the matching dishwasher, oven and over the range microwave. Imagine my disgust when I opened my refrigerator this morning to find about a 7 inch crack on the inside skin, along the seam of the fridges left hand side panel. Definitely faulty...

Sears Denver, CO

(Complaint)
Posted: Aug 4, 2017    lynnepenny
"kenmore elite 48443 27" electric double wall oven w/ true convection™ - stainless steel acbbb"
the past 3 years from Sears. Totaling well over $15, 000. 00. Prior to reviews coming out on the "Kenmore Elite 48443 27" Electric Double Wall Oven w/ True Convection™ - Stainless Steel ACBBB" we purchased the oven, with a two year warranty. DURING THE WARRANTY PERIOD, the bottom burner became so hot it melted foil which was on the bottom rack, and the foil stuck to the liner of the oven in she shape of the burner coil under oven liner! We called for service, which we received, HOWEVER, when the time came to replace the liner SEARS declined the serviceman to install it! He was forced to leave with our new part under warranty without installing it...

Maytag Chino California

(Complaint)
Posted: Aug 3, 2017    Myrna86
maytag washer mvwb765fw0
January 24, 2017 from Sears . the washer came with a sample of Downey Stoppables softener. So I continued using them for my softener . I would put them in the tray where it says softener. The tray started melting for some reason. Today is August 3rd and this is the 2nd time they will be replacing the tray...

Craftsman Tractor Nashville Tennessee

(Complaint)
Posted: Aug 1, 2017    Nona Moner
craftsman tractor
the buttery, I bought Sears Protection Agreement since 2008. I'm not satisfied at all with services, first they give us appointment from 8 to 5:00 pm. Around 4:30 the technician called and said I'll be late, one our later, said I'm not coming today and I'll come tomorrow. So, I'm loosing two days work, then he come and not happy, he said we can't fix the craftsman Tractor, I have to get approval from my supervisor...

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