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reservationdesk.com kept almost $4000 after we booked a refundable reservation, claiming we booked a non-refundable one. We even asked if we could have a future credit, and they refused. A total scam - BEWARE. I hope that the BBB gets involved to protect consumers from this company. They promised to resolve their 'error' and then wrote us saying, too bad, sorry, those are the rules - they are the ones who made the error with the booking! A SCAM
Update by
Courtney Lemmon McCrea
It has been resolved thanks
1 comments
Hello, this is Rachael with Reservation Desk. We would be happy to look into your situation further. Could you please provide your full name so we can look up your reservation? Please don't hesitate to also contact us at support@reservationdesk.com.