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First time I used 1x bet and the account ID is [protected].
When I won around $4000, it asked my verification, well it wasn't an issue.
They asked my id card - I provided
They asked selfie with id - I provided
They asked video proof from our identity server I provided - (minimum 10 times)
They said I provided fake or edited video, I can prove all the documents are provided 1000% legal and original.
They blocked my account with $4000, now, just told a friend nearby 1x office area, and he is also filing complaint against them in local authorities.
They are 1000% son of [censored].
Claimed loss: $4000
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Dear [censored]ing 1x bet team , come to my inbox and proof if there any single document can't pass the verification or give me a single proof that I created multiple accounts . you seat there for scam only . I've every single evidences on behalf of mine . either you don't have money to pay your customer or definitely you're 100% [censored] .
You certainly did everything by the book, and WarmRental should be prepared for some serious backlash. Blocking your account after you followed their every request? That’s a quick way to lose trust. It sounds like they underestimated your determination — getting local authorities involved might just make them regret their shady tactics. Keep pushing for what’s right!