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Dear Sir/Ma’am,
This is utter harrasment which I’m facing since 28th Sept’23.
I have made the payment using IMPS mode on 28th Sept’23 for Rs. 10000/- to aaf enterprise account, which was successful.
Your Team denied stating it has not been credited. I have send my bank statement, Transaction details but still they denied.
I kept following with my bank and after I faught for a long they provided me transaction confirmation letter which I provided to Team today around 9:30 PM.
I mailed 1xbet but only ticket I’d came no reply.
I called up several times on customer care no. Person said it would be credited in 5 min. Other person said give us some time it would get credited. Last executive said directly that I have deposited amount in wrong account.
How it's possible when you are only providing me beneficiary details.
Where should I go. There are lacs of amount which I have lost and made many transactions to provided beneficiary account and it's impossible that I will send amount to different beneficiary who is not a part of 1xbet.
Request you to please look into it and refund back the amount in my bank account.
Sorry to say but 1xbet account department is poor and they doesn't know to operate.
Customer care person is blaming me saying I have made an mistake instead of helping me. They speak rudely. They are thinking that they are doing some favour on me.
Attaching all the necessary details for your reference.
Regards,
Kalicharan Gaikwad
+91 [protected]
Gaming ID : [protected]
Sir/Ma'am,
No one has looking to my raised concer.
Regards,
Kalicharan Gaikwad
Hi Sir,
Tried to raise deposit request using IMPS Mode but getting error which is attached.
Sir request you to add the amount in my 1xbet account as it is credited to beneficiaries account 100%.
I have also mailed all the relevant details to security-en@1xbet-team.com twice but no one replied.
I'm not able to attached my banks confirmation letter as you are not giving option to attached PDF File.
Please help me.
Dear Sir,
Getting an error while raising deposit request through IMPS Mode.
Error : This payment identification number is already in use. Please contact support team.
Please guide.
Sir amount is 101% credited to beneficiaries account on 28th Sept'23.
It seems account team purposely not deposited the amount in my 1xbet account.
Dear Sir/Ma'am,
Waiting for your revert.
Dear Alex,
You guys are not accepting deposit request with same PA707240346974391084.
I have also told you earlier.
Please find screenshot.
Request you to kindly deposit the amount of Rs. 10000/-.
Dear Sir,
Please respond, you guys are not allowing me to create deposit with the same UTR no.
Please deposit my 10000/- Rs to my 1xbet account.
Dear Alex,
How long you will take to respond.
Not satisfied Bro.
Deposit was done on 28th Sept'23 and see the date it's 25th Nov today.
Nearing to 2 months now.
Rs. 10000 is not a small amount.
Why you cannot deposit amount directly.
I have given every possible proof to u'll.
What more u guys want.
Dear Alex,
I think you guys have eaten my amount.
I have stopped using your App as you guys have cheated to me.
I will not stop I will go more ahead to get my hard earned money back.
Now it's more than 5 days you have lastly replied but seems you also one of them who want to eat money.
All you guys are same.
What proof you want I'll present everything.
Quality is decreased of your site.
Dear Alex,
R u there..!
Dear Alex,
What investigation you require. I have deposited the amount in that account which you have provided.
I have given all possible proof of deposit.
This is an utter harrasment.
Dear Team,
Please don't say as soon as, i am waiting patiently from 28th Sept'23.
Today 60 days has been completed.
What is wrong with u'll.
Why you guys are damaging your image.i have given every proof to u'll.
Please deposit the amount without delay in my 1xbet account.
Rs. 10000/-.
What your security team is doing.
Unlock my reference no.
I'm repeatedly saying this. You guys are not allowing me to place request with same reference no.
Which language you want me to elaborate now.
This is 4th time I'm saying to u'll.
Again attaching screenshot.
Why you guys are harrassing instead of putting my hard earn money to 1xbet account.
Unlock reference no. PA707240346974391084
Why you guys are playing with customers.
You take more than 2 months to deposit the amount.
Is this International brand or local brand.
I will not stop until I get the justice.
Please provide your contactable number I'll describe the issue cause you are not understanding what I'm trying to say.
You are just playing passing the parcel.
You are delaying it.
Please reply
