Withdrawal challenges
On 15th August 2021, I had a problem withdrawing my winnings from 1XBet into my bank account as there is no option available when you want to withdraw but it is easy for them to deduct from the very same bank account. I went on the Chat option to seek help. I was advised to send an email to their Security. They told me many different stories but the two main ones were;
1. There are technical problems making it impossible for me to withdraw
2. They asked me to send my ID document which I did, but all the methods I tried are unacceptable to them. You can't email, you can't scan, you can't take screenshots. I basically do not now what to do anymore. But I will not let them keep my winnings, unless they are truly a scam.
My 1XBet account ID is : [protected]
My complaint reference with them is: 9036198
Please assist.
Regards,
N. Ndlovu
+[protected]
mighty.[protected]@gmail.com
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal problem/get my account block
I have been in my account and unable to withdraw.. It said I should contact the security team.. They ask me for documents
I did contact the security team
The said I should send a picture of my id card I sent
After they said I should snap holding my id card and my laptop showing the corespondent which I did.. After that they block my account.. So sad about that.. They block email conversatio also..
Desired outcome: Fraud
[protected]
The complaint has been investigated and resolved to the customer's satisfaction.
My account is blocked
[protected] gaming id
Usear name azizul hoque
My email id [protected]@gmail.com
Hello sir my money was hold 1x bet today I have some money in my account. I playing this site 4.5 yars but not any problem face...this is first time problem..and my id ws block by your team plz security team help my on tha my id plz help 1xbet thank you. ...
I have done it but not any reply...13 day go my account is block please help me
The complaint has been investigated and resolved to the customer's satisfaction.
Inability to withdraw
I have been in my account and unable to withdraw
It said I should contact the security team
I did contact the security team
The said I should send a picture of my ID card I sent
After they said I should snap holding my ID card and my laptop showing the corespondent which I did
Later they said I should send my deposits transaction which I did
Now they are asking me for a purchasing agreement with personal information about me I sent them a screenshot
Desired outcome: I wish to withdraw my money
The complaint has been investigated and resolved to the customer's satisfaction.
1xbet blocked my id with more than 1000$
Respected person,
My id is blocked by 1xbet company. It already have been more than 2 month. They asked for the personal documents and I already have mailed them all of my personal documents and details but they keep saying your account is under verification only. Could you please help me cause i have more than 1000$ in my account and i really need to withdraw that amount cause it's my savings money.
1x id - [protected]
Hope for the positive response.
The complaint has been investigated and resolved to the customer's satisfaction.
Deposit not added
Sir
1XBET Account Id [protected]
on dated 19/08/2021 while depositing 5000 INR I used a Net-banking facility for depositing to my 1xbet account. The amount has been debited from my axis bank account via transaction no INB/[protected] and PRN [protected] paid to Reliable Online Market. The transaction has been successfully completed by the bank. The transaction details along with bank statement, payment receipt screenshot, bank customer chat screenshot, bank debit notification etc. have already been sent to
[protected]@1xbet-team.com, but still they haven't added my deposit to my 1xbet account. In this connection I need your help to take action against such fraud betting companies. All details have attached herewith for your ready reference.
Waiting for a response from your end.
The complaint has been investigated and resolved to the customer's satisfaction.
My usd go to wrong account now how to back my usd
Sir, my money has gone to the wrong account. Can I get it back now?
Desired outcome: My money go wrong account Please help me
The complaint has been investigated and resolved to the customer's satisfaction.
Withdrawal problem
Dear sir, my game is:[protected], for security reasons I will send all documents of mine but why are you not allowed to withdraw
This complaint has been resolved automatically due to user's inactivity.
I have paid 309 rs but still not received in my wallet as I have a proof also but they deny it
I have paid 309 rs through upi from hdfc bank to 1x bet and my amount debit but still not received in my wallet so they deny it but I have a proof also attached so I want my money back from 1x bet and to file a case against them so plz resolve my issue asap
The complaint has been investigated and resolved to the customer's satisfaction.
They have blocked my account and my money without any reason
thay have blocked my account and my money without any reasone
This complaint has been resolved automatically due to user's inactivity.
Unsettled bet
Please check the photo. 1x bet deleted my bet history. They deleted my payslip. They didnt settled my bet and they didnt even bother to resolve my issue
How could they delete my bet history? This is totally illegal. I want to sue them!
The complaint has been investigated and resolved to the customer's satisfaction.
Payment issue..
Gaming id [protected] 1xbet upi fast payment should be credited within 48 hours I am waiting from 4 days still not received payouts total 3 withdrawal amount was struck.. no response from 1xbet support only autoreply I will get.. customer support executive is completely waste they won't talk more then a minutes immediately they will disconnect the call without telling clarity I need my money plz help me.. I hve lot of trust on you guys hopeing my money to get back into my account asap.. total amount 8600
The complaint has been investigated and resolved to the customer's satisfaction.
They are cheaters, I have been cheated twice
contact me i will help you for your deposit
Bad treatment
If you are looking to sign up on 1xbet I urge you to reconsider coz it might be the worst decision of your life you might end up blowing your into thin air. I made a mistake of joining them now I live to regret. Right now my money is stuck with them
Once you're requested documents you're done, going by the threads of complains on this wall it seems it's something so often. They'll accuse you of providing fallsified documents even if they are original like mine. Worst thing all their blah blah blah are automated and are not willing to burge no matter how many times you try to convince them.
Run away before you get trapped like a rat in a maze.
The complaint has been investigated and resolved to the customer's satisfaction.
1xbet didn't give back my id
Member id: [protected]
Login no. +[protected]
I need Complaintsboard.com personal help.
I am so poor
The complaint has been investigated and resolved to the customer's satisfaction.
payment not received and middle person took my whole money and told me i will not giving you winning amount
05-08-2021
telegram channel (Rich King)
He told me if you invest 10k then you received 130-150k
i drop funds to account
now he told me i win 143k and then he told me to pay commission.
i also paid 18662 commission 2 times. then he told me pay bankers charges 17816 . i also paid then he told me his pay work.. i paid 23000...now he saying again pay 23000 if not i pay then he not giving me my money back...i borrow money from friends family.. i am in depression... feel like... if i dont get my money back then i will attempt sucide confirm bcz i am in totally debt
Desired outcome: 204721
The complaint has been investigated and resolved to the customer's satisfaction.
Missing depoiset
Depoiset 300 dkr 29th of july- havent recieved the amount to my betting accounnt- Emailed 1xbet 1000000 times but they r ignoring me and have no interest in solving the problem- i feel stupid in wasting my time trying to communica with 1xbet- Now i understand why askgamblers got the site blacklisted- Been a custumor since 2016 and i guess this it were it ends losing money someone stoled- well done 1xbet👏
Desired outcome: Getting my money back
The complaint has been investigated and resolved to the customer's satisfaction.
Bad customer service
I recently signed up to this company and after awhile I decided i wanted to withdraw my money. I was asked to provide documents which I complied, kept telling my documents are not legit without any clarification whatsoever despite me sending my original unedited documents. Every effort to convince them has been futile right now my money is being held by them illegally. I didn't redeem any of their bonuses nor did I win anything.
Desired outcome: I just need a refund that's all
The complaint has been investigated and resolved to the customer's satisfaction.
Payment not reflected in my bet account
My account ID is [protected] in the name of Nitin Sahni, I have deposited 10000 rs via BHIM app.
By mistake I wrote 1000 rs as deposit I request to kindly issue the deposit asap
BHIM Transaction ID -[protected]
Account name - Nitin Sahni
[protected]@upi
Dear user, hame aapka email prapt ho chuka hai aur hamari is baatcheet ka ek "TICKET ID" - #8670987 ka sarjan kiya gaya hai, hum jald se jald aapka sampark karenge.
Aapki is request ki kripya pratiksha karen aur is email par sandesh (reply) na bhejen.
Agar aapka ye email DEPOSIT/WITHDRAWAL ke vilamb se sambandhit hai, to kripya prateeksha kijiye, DEPOSIT/WITHDRAWAL ke jama hone me ab adhik samay lagta hai.
Yah email apne aap (automatic response) se utpann hua hai, kripya iska uttar na den!
Dear user, we have received your email and registered it under the number #8670987. We will contact you as soon as possible. Please wait for a response and do not send new messages on the same problem.
Last revert of an email from India 1x bet customer complaint which I made
Revert from 1x bet india — :
If your email is related to a delay in your deposit or withdrawal of funds, please wait! Depositing and withdrawal of funds now takes longer.
Trust 1xbet 8s one of the most untrusted side i have ever gone through..they just give you fake promises and there technical team has no solution ..rather you will be cheated with fraud messages and worst customer care services ..beware before you use this app
I have already done the same, unfortunately I have been dupped with another 2500 rs yesterday as I have received a whars app message asking to resolve the matter by depositing 2500 and after my deposit he deleted all the chat .
Shame on you guys rather resolving the issues you are promoting such fraud cases.
Highly disappointed..I have quit 1xbet already ..bet365 is far better and professional than you guys .
The complaint has been investigated and resolved to the customer's satisfaction.
Sir,
Gaming ID : [protected]
Transaction ID :9HR6QSL79U
client number :[protected]
agent number :[protected]
date :27/08/2022
time : 08:46 PM
amount : 700 TK
Payment method Bikash
Plz solve this problem As you possible
About 1xbet myanmar
Just look at these [censored]s
Desired outcome: 1xbet myanmar
The complaint has been investigated and resolved to the customer's satisfaction.
Blocked Appeal
Gaming Id: [protected]
I was requested for change my deposit method. They blocked my account. They asked NID card and a selfie holding NID card and a phone which is showing email from 1xbet. And I submitted. Then they ask for few documents to send Ukraine. I did then they invite me Skype video conference. I joined and passed successfully. After they few questions on website and I answered them now they asked for send these documents to Ukraine via post. It's totally [censored]. Please active my account I want to play.
The complaint has been investigated and resolved to the customer's satisfaction.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Most discussed 1xBet complaints
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