1xBet
reviews and complaints

Hello 1xbet support team. I’d like to request for refund. I deposited PHP2210.00 using Gcash with this reference number [protected] to [protected]. May 18, 2023 / 10:48pm. Kindly give my money back asap.

I even call the customer service but it remains unresolved. I also emailed you but unfortunately it has no response. Please give my money back.

Before I do not have issue with this company, Im able to deposit and withdraw using gcash and my personal bank account but all of a sudden, with Lakers win against GSW and with succeeding bets tha won, I am not able to withdraw from my account. It keeps getting rejected and their cs chat is useless. They are just going to direct you to email their security department.

The thing is their security department is not responding to ny my emails, 4 days have passed and Im not even receiving any acknowledgement on my email.

I even sent them 2 valid ids and up unti now, no reply from their end.

I did a bet number [protected] , in AcMilan x InterMilan match that first event to happen between the minutes 81 and 86 is card and thats what happened but 1xbet settled it as loss for me and after discussing this with their unprofessional consultants they said that a throw in happened before the card while the whole world watched the match and it was very clear that the throw in happened in minute 80 exactly 79:52 and they asked me to prove that from the official website well on uefa website the only report I found was showing the card at the minute 81 not mentioning the throw in . Well I asked 1xbet what is your official source to prove your decision they didn’t answer! They are finding any reason to make people loss

I have made a request for deposit before 24 hours have been passed but still not credited to my account have requested several times to 1xbet but no response from the 1xbet their support team is worst even they don't want to reply anything just making the automatic reply this is not the first time every

time same issue and no support from there

Email : [protected]@gmail.com

ID # -

Time : 10:01 am

Date : May 17, 2023

Amount :

Deposit via Paymaya from GCASH account

Receiver : ELDRIN J

CP# :

ID : [protected] Case [#[protected]]

First, when he feels that you have money, he begins to manipulate you, and your account stops withdrawing.

Identity request, if available, looking for something else

Filing photos

Personal photos of you with computer and ID

Many things are decided upon in the application

Then after that he asks to close your account and you are transferred to the biggest scam

The same requests are decided, but each request is waiting for 72 hours until you get a response to a new request

After that, the final response to them, please send all requests again, but by mail, to the following address: Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01

How can I send that? When I asked, so that I can send these files from Egypt to them, the cost is 1400 Egyptian pounds. Where do I get money now for sending, and my account has been closed with everything I have

And why should I do that, even though I sent all the requests to them more than once

The 1xbet platform makes you lose hope in your money so that they can win your money easily and without getting tired

I wanted to warn everyone

Even the person who talks here sends you an email to talk to him, and when you send it to her, he tells you that you have to deal with the security department

My Account Have : 2000$

ID : [protected] Case [#[protected]]

Dear 1xBet Support Team,

I am writing to bring to your attention a pressing matter regarding a deposit transaction I made earlier today. On May 17, 2023, at 5:43 am, I deposited money into my 1xBet account using my Maya account. The transaction was carried out accurately, including the use of the correct recipient name (Jackielyn O.) and the designated reference ID as displayed on the accompanying receipt.

Regrettably, despite adhering to the provided instructions, I received a notification stating that my deposit transaction was unsuccessful and rejected. Understandably, this has raised significant concerns on my part, as I expected a seamless and successful transaction.

In an attempt to address this matter promptly, I have made multiple attempts to contact your customer support team through various channels, including live chat and email correspondence. Regrettably, I have not received any response or acknowledgment from your esteemed team, leaving me feeling both frustrated and uncertain about the next course of action.

As a valued customer, my utmost desire is to resolve this issue expediently. I kindly request that you thoroughly investigate the circumstances surrounding the rejected deposit and provide me with a comprehensive explanation as to why the transaction was unsuccessful. Furthermore, I kindly ask for the immediate reimbursement of the aforementioned deposit amount.

I eagerly anticipate your immediate attention to this matter and a favorable resolution. Please ensure that any future communication regarding this issue is directed to the email address associated with this account: [protected]@gmail.com

Thank you

My gaming I'd is [protected].

My withdrawal of Rupees 40000 not received yet.3 days completed withdrawal is in processing 48 hours done but money not reached in my bank account. It is in processing huge disappointed.1xbet nowadays not done any withdrawal in time .

Please send my withdrawal money immediately in my bank account.Im waiting for so long

I won one of the basketball match here in the Philippines but instead of giving the price 1xbet Philippines refunded my bet ? I don't know why they refunded my bet but it was clearly won ..I bet pasig(w2) in 1st quarter and they won up by 11 the game is not postponed so why I only received a response amount heres my account no. kindly review it please

I will choose to send this email to the founder country of 1xbet coz here in the Philippines 1xbet is a big scam they don't reply to all of my chat

Dear concern,

I am writting to bring your attention that i deposited amount of 400bdt via rocket.5 days left.

But the amount has not been credited to my account yet.

I have attached a ss of the transaction receipt for your reference.as you can see the transaction Was successful.and the amount debited from my Rocket account.

My contact details are as follows-

Player id: [protected]

Transaction id: [protected]

Client no: [protected]

Agent no: [protected]

Time: 07:53:24 pm(bd local time)

Date: 08/05/2023

Amount: 400(Fast Rocket)

Screenshot of transaction-

I made a deposit by 10k EGP at 7/march/2023

And I didn’t receive it so I sent a mail to [protected]@1xbet-team.com at 7/march/2023 and all i get is an auto reply since i sent the mail.

I need to get my money back !

ID : [protected]

Date : 07/03/2023

Time : 7:06 pm

Value : 10000 EGP

My Account that i sent the money from : [protected]@instapay

1xbet account that received the money: [protected]@instapay

I deposited thru vodafone cash on May [protected],00 pound egyptain, but Deposit not received, upon checking on my e-wallet it was deducted.

I contacted the e-mail to solve the problem

[protected]@1xbet-team.com

More than once and I have not received the money yet.

Through my private number [protected]

To the number that I was asked to transfer to, and attached pictures showing that.

Hello, I need help. I registered on 1xbet.com in April 2023. Made a deposit and started betting on sports. Now I have a balance of $502.00. I decided to withdraw the money.The site gave me an error (submission of documents) I sent them all the documents that are needed on April 29th by email. they did not answer me, the operator on the site said to wait until the security service wrote to me. They didn't tell me the deadline. Is this a fraud? What should I do? I haven't heard from them since April 29th...

My username is [protected]

Payment of Rs. 5000 was made 3 times to your account on 14-04-2023. But only once it has been added in my account.

Payment made to Yes Bank AC No: RAPIPY007845485420

IMPS details for 3 payments:

Payment 1 Ref No: [protected]. Rs. 5000 dated 14-04-2023, ICICI Bank via IMPS.

Payment 2 Ref No: [protected]. Rs. 5000 dated 14-04-2023, ICICI Bank via IMPS.

Payment 3 Ref No: [protected]. Rs. 5000 dated 14-04-2023, ICICI Bank via IMPS.

Kindly credit balance 2 payment of each Rs. 5000 total Rs. 10,000 in my account.

Hi

My account number is id: [protected]

Phone Number: [protected]

User Name: Ganesh0911

I have deposited 7000 BDT on my account. But I didn't receive. Please solve this problem as soon as possible and give me my money. I mailed to the authority but didn't get any response. Here I am giving my details :

Player ID : [protected]

Payment method : Bank Transfer

Amount : 7000 BDT

Bank Name : The City Bank Limited

Client The City Bank Limited Bank Account Number : [protected]

1xbet The City Bank Limited Bank Account Number : [protected]

Date : 5th May 2023

I have an account and My wife have an account

My wife's account was closed 4 days ago, with funds exceeding $2,000. The closure was without reason and without justification, only because she won the money.

ID : [protected]

Email : [protected]@gmail.com

My wife's email plays Casino Roulette and sometimes plays Crush — About My Account

Account number [protected]

Email : [protected]@gmail.com

But today, after losing more than $1,500 And when you get some money from losing in the game Crush And when he tried to withdraw money to recover part of my money, the withdrawal was stopped to ask for an ID After submitting all the information as usual, my account was closed with a balance equivalent to $700-800. And the appearance of a message waited 72 hours without

If there was a problem because I have an account and my wife has an account, that should have been told to me before putting all our money into the accounts

I'm trying to warn about that because even support now ignores my messages

Everyone should not put money in the platform because when you win, you do so You ask for an identity and then close your account for any reason

Our lives have been ruined because of them locking him on all our money

Hello, I have a 1xbet account for many years.. I have played quite a lot.. I have lost, I have won, in the last few days I have won, although I have made large sums over 30,000 euros per day.. Bets, at one point I had to retag and said to contact the security team, I sent a lot of documents and all kinds of pictures and requests... And at one point they blocked my account, I can't access it and they tell me that my account is under investigation.. I deposited a lot of money over 5000 euros.. I reached a balance of 12000 + and I simply cannot access the account.. Please take measures to recover my money.. I am attaching a screen from the email, and something intermediate screen that I had from the account.. Thank you!

Hello,

My account was blocked (for multi accounts) so I contacted the security Department and provided them with all the documents they asked for. They decided to unblock my account and merged all my accounts into the last one I made.

The problem is my account is still blocked, and when I ask them or I ask assistance they tell me that my account is not blocked.

Also the big problem is about my phone number. I don’t receive any SMS confirmation from 1XBET since my accounts were merged.

My deposits of over 200 dollars were not credited to my account.

Customer service is not helpful and I am getting nowhere with this.

Please help as I am battling cancer and this is terrible.

I sent them proof of my transactions and there is still no resolution.

They accepted my deposits before.

I have placed bets and used the casino.

Please assist me.

I cant login to my account although all my info and data are 100 percent okay , my mobile reset factory settings and i cant login due to authentication code, i sent lots of mails to customer service and after 2 weeks the only reply i got is wait ? How come a multinational agency cant help a loyal customer to login yo his account ,i called phone and same just wait wait wait and it seems no way response my account info is

[protected]

[protected]@gmail.com

[protected] (egypt ) and ill attach replies

Account ID : [protected]

dear brother, all the required information has been sent to me. However, I do not understand my situation now, and I do not understand what I should do. I only want my money now.
I beg you to solve a problem I will get damage in my life because of this money please solve my problem please
More than 25 support messages have been received from the Security Department
selfie With document
relations with Name : *
Yes, this is my husband and I used his number to deposit into my account
screenshot from the app of mobile operator
I send all screenshot for app of mobile
screenshot from the app of wallet USDT
I send all screenshot
All data was presented correctly and faster than the minutes it was sent
Now I see need wait 72 hours why?
and where is my money
I Happy My Money Back