1xBet

Mr Hamid Technical dept. finance demanded extra money for approving my deposit & my previous deposited amount also not received .. 1xbet suggested a number to contact for deposit problem but he is also a fraud screenshot attached

Player Id - [protected]

Transaction ID- AFJ6IT5EIC

Client No - [protected]

Nagad Agent No - [protected]

time 02:13pm

Date: 19/06/23

Amount- 3000 tk

Deposited to Bkash Agent

Recently I have received a mail from complaints board.com where they shared a number with me to contact about my deposit that I didn't received yet. According to your suggested number I believed it & contact with him he said to deposit another 3000 to add my previous amount currently. I have sent 3000 again but unfoertunately I think that was a scam group. They didnt add the money. I request you to take necessary step so that they get punnishment.

Date of my deposit: 18/6/2023

Time of deposit: 12.48pm

Transfer bank from UOB Singapore

Transferred to 1xbet UOB ACCOUNT.

I have deposited sgd $2500 from my UOB bank Account on 18th june into your 1xbet UOB Account [protected] . But my sgd $2500 has not been reflected in my 1xbet account [protected].

I have emailed them many times but a few has passed I have not receive any respond from them.

I have attached my payment proof for your reference

I finally got a final refund to withdraw my money

ID Account : [protected]

Gmail : [protected]@gmail.com

Please read the topic completely. I did not withdraw my money, as it says in the message. I cannot now access my account every time the password appears wrong, knowing that I successfully reset a new password, but the account does not open either.

I got a response from Public Relations via the email they send here: public. [protected]@1xpartner.com The text of the message you got:

We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.26 and 2.27: 2. 26. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website. 2. 27. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.). We've also checked the information on your deposit request with the Security Service. According to the Terms and Conditions, you can withdraw the amount of your deposits, which you can do right now / which you already successfully did as of today: 2.30.1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts. The Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable

I don't understand the text of the message well but it tells me that I must withdraw my money which I have deposited with

Knowing that after receiving this message, I cannot log into my account permanently

It always shows wrong password

I have reset the password more than 5 times

And every time it appears, the password has been changed

When I log into my account, the password appears incorrectly

I reset the password more than once, and every time the password appears wrong, and I sent it to the security department, and it also sent me Public Relations

I have deposited Bdt 1000 28 may 2023 my deposit was rejected by operator & still now not added to my account.

Player Id - [protected]

Transaction ID- 71WZ8HRN

Client No - [protected].

Nagad Agent No - [protected]

time 06:59pm

Date: 28/05/23

Amount- 1000 tk

From Rapid Nagad

also sent them screenshot & Video proof through mail several times. their respnse is soo poor . What kind of customer service is this ?!

After doing everything required of documents, sending pictures, checking Skype, and so on

Today this message appears and there is no button or anything to withdraw my deposit money and I do not know what to do

i see the messg

Hello, please be advised that we have made the decision to stop our cooperation with you and to close your betting account pursuant to Terms and Conditions of our betting company.

This decision has been made following thorough investigation by our security team.

As a result of the investigation, we have reason to believe that bets on sporting events made from this betting account were not placed by you, which is in direct violation of the General Terms and Conditions.

Please do not create any new accounts at our betting company.

Considering that your actions are in gross violation of the rules of our company, this decision is final and will not be subject to review.

Any queries received from you regarding the block on your account will be ignored by our support team.

However, I can't withdraw money or do anything

When contacting support, it tells me that if we receive messages from you again, you will be banned

ID account : [protected]

Case ID : #[protected]

Support messages: System notification. Suspicion of spam! If we keep receiving multiple messages from this address, the e-mail address will be automatically blocked by the system.

Also, I sent to : Also, I have sent it to: public.[protected]@1xpartner.com no have answer

Help Me I need My Money !

The scam has appeared successfully. My money is 82,000. They lock my account for 3 months, after which the account is opened with only 16,500.

I made a deposit of 40,000 pounds and won 42,000 pounds. My balance was 82 thousand pounds. My account has been closed for 3 months. I asked and he sent a mail, after which they say we will return the deposit

This deposit is 40,000. 16,000 has been paid, not a full amount. This confirms the scam

. Post anything else

I do not recommend using this company and I will make posts in more than 50 forums and all sites and ads on the site and warn people completely

As you can see in the picture, he deposited 40,000 and won 42,000. They add only 16,000, and there is no response to any mail for them, because they have no response to the scam

After I contacted the public relations and they talked to me, and I told them everything and they told me to send my documents to the security team. I shared with them even the bank money operator phone connected to my account, and I sent it and they replied to me, wait for the verification process, after hours later this massage they replied to me this massage "there is no reason to believe this account". It is unfortunate for the customer that you confirmed all the documents that you sent back a message a few weeks ago.

you replied this issue resolved, please stop lying your customers.

Who resolved my issue still pending even they asked me to sent passport and my operator phone number I sent them all verification documents after verification they said same answer before. There is no reason to believe this account belongs to you

I want to solve my complaint since you have not solved it, solve it face to face, I want you to share it with me in the nearest office that I can come to.

you can not scam me, Wherever you are and have an office, I will come until you give me my right

Dear Concern,

Please take necessary action under my Please deposit my Cash Out Amout TK. 1000.00 Fvg: ACCOUNT [protected], Name: Tarok Kumar Ghosh. Details are as follows-

Player id -[protected]

Transaction ID-AFE2DAP16W

Client no-[protected]

Agent number-[protected]

Time-3:20 P.M

date- 14.06.23

Amount -BDT 1000.00

Thanks & Regards

Tarok Kumar Ghosh

Cell- +[protected]

E-mail: [protected]@gmail.com

Dear sir its my gaming id [protected], And this is the wrong settled betslip number [protected], dear sir I betted in football match Morocco championship u21 match so I batted total 1 under 1.5goal but after matvh the result is 1-0 so it should be win in betslip And all official result shows Same 1-0, but my betslip calculated as lost so I contacted chat support they says the result is 3-1 so its Not the result I told them 1-0 the result the 1xbet app betslip section got wrong SK u can verify urself the result given by 1xbet is wrong, the real result is 1-0 so still this is Not solved by 1xbet, below the picture of betslip wrong calculated picture And also real match officials result pictures, I hole this is solving soon thank you

1. My name is Bishal Bk my phone no [protected] and my paytm upi id is [protected]@paytm In 10 june 10:32 I deposit 500 rupees. I used paytm method to deposit
recharge my 1xbet account.
I deposit to this paytm account.
Name : Ezhil Brintha Ramachandran
Paytm upi id : [protected]@okaxis
today is 4th day but my 1xbet was zero.
2 My name is Bishal Bk my phone no [protected] and my paytm upi id is [protected]@ Today 6:32 pm I deposit 500 rupees. I used paytm method to recharge 1xbet account.
I deposit to this paytm account.
Name : sivakumar
Paytm upi id : [protected]@paytm
Please sir do something 🙏

I opened an account here in UAE using 1xbet.ae website. First, transaction was smooth, I can deposit and withdraw by Al Maryah bank transfer. But later on, when I won they close that method of withdrawal and all other methods of withdrawal are rejected. In short, they make it impossible for the costumer to withdraw their winnings and deposits which is very frustrating.

They will nit respond to emails and calling their numbers they will not give a solution on how you can withdraw you money.

Hi,

Once I created my request on this website. My request was that I deposited an amount on "1xbet.com" website, and after requesting to withdraw money, after several bets, they asked me for documents, which I emailed, and then my account was blocked and they told me to post the documents.

After I posted, they claimed they didn't receive the documents and stopped replying to my messages.

Later I came across this website and register my request here.

And then from the website "1xbet.com", they told me "The latest you got from security department is from march, are you sure about that? and I said yes I'm sure. and then they didn't say anything. Please follow up until I get my money. Thanks

Withdrawal Problem

[

Gaming Account: [protected]

Withdrawal Request No: [protected]

Withdrawal My No: [protected]

Time: 03:01 AM

Date: 16.06.2023

Amount: 2000 BDT Taka

1XBET Transaction history Screenshot: BELLOW

Bkash Transaction History Vedeo/Screenshot: BELLOW

]

I was first of all asked to verify my account then I summited the required documents then instead of allowing me to withdraw my funds after summiting all required documents my account was Instead blocked. Then I was asked to send documents to Mexico of which I did but the documents arrived mexico on Wednesday but have not still been dilivered to Thier office

10 days ago, my account was frozen by the security department due to document verification. The account had 30,000 rupees in it. I contacted them and provided all the requested documents, but despite the time that has passed, they keep telling me to "wait" and that they are "reviewing it." As a result, I am unable to place bets, make deposits, or withdraw funds.

Out of the blue, I received a reply to my email stating that I can withdraw my money by creating a withdrawal request. However, every time I try to withdraw my funds, it gets rejected repeatedly. I provided them with proof of my rejected withdrawals, but they have not offered any solution. This is why I am submitting this complaint regarding my account verification.

I kindly request you to look into my account and complete the verification process or enable my withdrawal option so that I can receive the funds in my bank account (game ID: [protected]).

I have a great deal of trust in 1xbet, but problems like this have a negative impact. Therefore, please resolve my issue as soon as possible.

May 19, 2023 (11:14AM) I deposited via GCASH DIRECT method sent PHP500 but nothing credited on my account I tried to reach out through your emails & customer service but no one approaches me, I also filed a complaint in ComplaintsBoard but still nothing comes into my account this is the proof that I sent my PHP500 to one of your agents. You guys emailed me and told me that my transaction was successfully credited. If it is successfully credited as you said why there's no balance in my account? Can you tell me what is the account number that credited my deposit? And also you guys provided another email but no one responded into one of my emails

Deposit from 1xbet's deposit section to the exchanger 'BDT & USD BOX 24/7' mentioned in the E-currency exchanger option. They did not pay my 1xbet account after receiving money from me through bkash and misbehaved. Proof that I paid them and records of my telegram conversation with them are attached to my complaint.

Date : 08/06/2023

Time : 10:18pm

First I transfer the funds to the g cash number that they provided and then I before its will be processed you need to send the funds first the fill up the form but after I cant fill up the form because it keeps disapearing everytime I click it and after I refresh it the number they provided changes so I didnt get a chance to fill up the form bacause the name adn number of the account change. Malfunction of the app its said 502 bad gateway and still now I cant click to anything because everytime I click the form it disapear now im sending email to them and not yes responding. Please respond need my funds back

[protected]@gmail.com pls look

I already send the fund to the number you provided but the number changes after the error icant click on anything thats why I cannot fill up the form

In March 2023, I decided to try my luck with 1xBet and, to my surprise, I won $4000. However, my elation was short-lived as I discovered that my account was blocked due to alleged 'duplicate account' issues. This has led me down a frustrating path that has lasted months, filled with numerous forms and the shipment of personal, confidential documents like bank statements and passport information to Mexico, all in an attempt to prove my identity and ownership of the account.

Despite providing ample evidence, my account remains blocked under appeal. The reason given was that I had a duplicate account, which I have vehemently disputed. In fact, I had even previously requested back in 2020 for any account with the same name as mine to be deleted. Oddly enough, they verified my account just three days before my win. Logically, if they believed I had a duplicate account, why would they have verified it in the first place? It feels like they verified it just so they could later claim there was a duplicate and refuse to release my winnings.

The documents I sent to Mexico took two months to arrive. Yet, last week, they asked me to fill out another form, this time asking irrelevant questions about illegal gambling activities. I found this absurd, but I complied, filled out the form, and sent it off. To my dismay, they're now asking me to fill out the form again and send it back to Mexico. This back and forth is not only time-consuming but also discourages me from persisting in my claim. Moreover, the logic behind asking me to send physical forms when they have already confirmed my identity through the documents I provided earlier is baffling.

This experience has left me extremely frustrated and upset. I've ended up losing more money than the $4000 I won, due to the costs incurred in this process. Winning shouldn't result in an account closure. It's a completely unfair practice.

Based on my experience, I can't recommend 1xBet to anyone. I'm now looking for a solution and sharing my story in the hope that it helps others avoid similar misadventures.