1xbet blocked my account
Hello, I would like to talk about the problem I have with you as the 1xbet family, I live in Turkey and I play because I love your site. but I had a problem like this, I made a withdrawal request, I already invest from my own account while investing, otherwise the investment does not pass and the amount I deposit is 35 thousand TL and the amount I earn is 209 thousand TL. Normally, when I requested a withdrawal, there was no problem, but since I requested a large amount of withdrawal, the site tried to delete the money. it does not work in any way 2. I did not give place to 3rd parties, my personal account was not used by anyone. I request the amount won to be transferred to my account. help me 1xbet user id [protected] this is my account number and my account has been blocked. It's been 18 days, I'm still waiting, I sent all the required documents, I sent all the necessary documents, they say that the wrong documents were not sent, they keep me busy. Can't your site pay this money? Why are you holding me back, you can't delete my account, send my money! In the account review, they tell me they don't get bored of writing the same things over and over. Is there an account review for 18 days? Why is it not reviewed when investing? Accounts are reviewed at the time of shooting. Please support me. Send my money, don't be a fake site. You can see me on all complaint sites.
Desired outcome: unblocking and payment
hello, the problem is still not solved, I am asked to send documents to Mexico, I have never encountered such a ridiculous situation, are you so pathetic that you cannot solve my problem, take care of me now!
There is no problem when investing Why is there a problem when shooting?
This complaint has been resolved automatically due to user's inactivity.
Withdrawal
Both times I have win out big they have prolonged my withdrawal as much as they can. The first time I was playing while waiting and ended up losing it all back. Then my verification came through.
Second time, which is now, they have requested extra documentations and keeps claiming mine are invalid, 70 emails back and forth and only robotic answers
Desired outcome: To withdraw my money
This is not resolved at all, 1xbet is just stalling out all my payments by blaming on the payment system, and not fixing it after 2 weeks.
These are the few rules they force hostage my money ( My overall deposit is even greater than the withdrawal)
1. You can only withdraw from the way you deposit in my case visa.
2. You can withdraw only proportionally to your original deposit, hence they will encourage you by verifying new method so they receive even more money but when you make an withdrawal, they limit you down.
3.The payment systems denies you in all sort of ways. Payment Error, Suspected Fraud etc.
4. When the payment system is broken, they have all sort of ways including making it looks like the cookies is bugged, you will just have to wait for it to come back on (Good luck waiting for it to break again)
5. If you reach out to their teams, trust me I have messaged everybody including the one above, they suggest you either to try again, or make new payment method (ref to pt2), and live chat is worse, if you insist they dont work, they force close your conversation.
6. I have to log in everyday to check if my withdrawal is successful or not (they make a few go through everyday and breaks down after around 5k usd), I have made 400+ withdrawal requests over the 2 weeks and maybe 40 went through, this is a way that they bait you into playing more and stall you and you will have a greater chance of ending up losing all your money, I have done that a few times before this time i type. I have learnt my lessons to stand my ground and not play the game, if any of you out there is having the same problem reading this, i strongly suggest you to do the same and not go greedy with your winnings, they will put you on a long road on withdrawing, now i am out of option but to write.
This complaint has been resolved automatically due to user's inactivity.
Unable to withdraw and blocked my account
I tried to withdraw some of my funds but was denied. I have deposited 28k of my currency just a few days ago. I still have around 23k of balance when they decided to block my account even after providing all the requested documents to them. All of their claims are false. I insisted that I only have one account but they didn't even try to check and no proof given to me why they decided to block me. I want to get my deposit back.
This happened August 21, 2023
Desired outcome: Want my remaining balance back.
This complaint has been resolved automatically due to user's inactivity.
1xbet closed my account
1xbet closed my account with over 320000mmk. They requested documents and I sent the national ID to the security team. Then they continued to request driving license. I don’t have it and I said. And they requested my birth certificate. I also don’t have and I provided them with my census. Yesterday, 20.8.2023 they send the mail that my account was closed and stopped any collaboration. I provided all the files they requested and I don’t have multi accounts. I played only one account. Why they doing this? I want to withdraw my funds in my account.
Desired outcome: Please refund all my funds
No reply from them.
Riject Diposit
1xbet deposit scam?
I deposited via gcash qr code and the reciever is automatically generated and after I copied the recievers name, they ridirect me to my wallet to log in ans send the money. After I sent it it says rejected in their website. The support team said fhey don't have the money. And gcash said once we sent out the money we can't retrieve it anymode. So gcash recommend me to call cyber crime dept.
This complaint has been resolved automatically due to user's inactivity.
Wrong bet calculation result
1xbet marked my bet as lost when it’s won, I won 4 matches out of 4 matches in my betslip but in one match wrong calculation happened.
This is regarding bet slip [protected] in 1X bet. The team 2 ( HIFK II) have DRAW (1-1) the match. But due to some technical score update glitch it is showing as (0-1) and i lost the bet.
So i request you to plz change the results in my account
My game id : [protected]
Sorry typo
I won 10 matches out of 10 matches in my betslip but in one match wrong calculation happened.
This complaint has been resolved automatically due to user's inactivity.
Withdraw and account verification
Sir, I registered on 1xbet. People said it is a reliable app. I started playing by putting 26000 inr, when I won 50000 inr. After that verification issue was raised and all the documents have been asked to be sent to the security department, I have already sent all the documents to the security department. And now they asked to send physical copy of documents to their office located in Maxico by mail. This is not possible for me to do that cause I am a woman from village and I have not supported by anyone and there are financial issues also. I will send you any required documents online but offline is not possible. In my account there are 118000 inr that is a huge amount, I really need to withdraw that money. So, I am requesting to you please help me to solve this issue and unfreeze my gaming account.
Thank You.
User Name- Beauty Kumari
my Gaming Id- [protected] Email id- [protected]@gmail.com
Desired outcome: Solve my issues and unfreeze my gaming account.
This complaint has been resolved automatically due to user's inactivity.
Wrong calculation of bet.
hi 1xbet, for security reasons my user id confidential by me. my bet was wrongly calculated as lost when it’s won, I won the game, I checked to confirm on all live score platforms while I also watched the match at home.
this is regarding the uefa super cup match with bet slip [[protected] and [protected]] staked by me at exactly 22:01 and 22:02 respectively on tuesday august 16, 2023, where team 1 & 2 (man city & sevilla ) are to score 2 or more penalty goal in a roll on a separate bet slip basis. but due to some technical score update glitch from your company it is showing as lost when exactly 5 penalty goals was scored in a roll by team 1 (man city) and 4 penalty goals were scored in a roll by team 2 (sevilla). pls note that as at the time I staked on this option only one (1) penalty has been played during this shootout.
I attached the link to the uefa.com page to this. So kindly check and rectify the error and mark it as a won. thanks.
https://www.uefa.com/uefasupercup/match/2037792--man-city-vs-sevilla/
This complaint has been resolved automatically due to user's inactivity.
I'm complaining about my last and first withdraw in this app
Dear sir,
I am MD. Refat Chowdhury sagor. I am a user of 1xbet app. My user ID is [protected]. Withdraw request I'd is [protected].On 14.08.23 date 23.58 min I'd do 1000 withdraw to my registered number +[protected] . In its showing payment has been completed but I didn't got it in my nagad wallet same number. I attached file for your reference. This was my first experience in 1xbet . I am really disappointed. But as a sports person I am ready to continue my journey in 1xbet for my future. Please make me happy. If you can.
This complaint has been resolved automatically due to user's inactivity.
Deposited 19,000 rupees, but amount not credited
I deposited total 19,000 in my account but amount not credited. 1st I deposited 10,000 rupees on 11 August using paytm wallet new option, that wasnot credited. Them on 14th August, I deposited 9,000 rupees via paytm new wallet. That was also not credited. Since last 4 days, I am trying to get my money but there is no proper response. They give me only reply every time- corresponding specialist are working. Pathetic service, horrible experience.
You are not from 1xbet, you are a scammer with gmail id . Bye bye scammer. I already spoke with original 1xbet team
What ur email id 1xbet sup?
Upload the confirmation proof of payment then our team track your payment
Sent payment proofs to your email, please check
Kindly create a new complaint and attached the payment proof, then our team can track your deposit and proceed your query.
All the best,
The 1xBet Team
Share the whole deposit problem at here
customerpayment09@gmail.com
Deposit amount not reflect my gaming account
Gaming id : [protected]
Payment method : PAYTM WALLET NEW
PAYTM NUM : [protected]
Agent num: [protected]
Agent name : Gaurav Singh
Transaction ID : [protected]
Transaction date : 11-08-2023
Transaction time : 02:06
Transaction amount : ₹ 7500.
Also attached transaction screenshot for your reference..
Kindly check and resolve this issue as soon as possible..
Regards,
Pugalenthi R
This complaint has been resolved automatically due to user's inactivity.
They immediately took my account away from me with a discretionary rating.
Good Day.
We are bringing to your notice that we made a decision to stop any collaboration with you (closing your gaming account) on the basis of General Terms and Conditions of the Bookmaker Company:
Upon completion of the investigation, the company can make any decision that it deems to be fair and reasonable:
1. To block (close) the account (including any multi-accounts), which may entail:
- all bonuses, free bets and winnings received from those bonuses and free bets when using this multi-account becoming void and lost to you
- at our sole discretion, to cancel all winnings and refund the balance of your account at the start of the investigation (minus any canceled winnings) made from your main and multi-accounts. We also have the right to refund any amounts that are owed to us in connection with this multi-account, directly from any of your accounts (including any other multi-account).
2. At our sole discretion (in exceptional cases), to allow the continued use of the main account and recognize it as valid, while all bets placed by you from the multi-account will be voided, the multi-account(s) will be blocked and/or canceled by decision of the company (the decision is made for each particular case individually, according to the extent of the violation).
The decision was made after rigorous investigation of the case by The Security Department.
We ask you not to create gaming accounts with The Company.
Due to the fact that your actions have been recognized as flagrant violation of The T&Cs of our Company, the decision of stopping any cooperation with you was final and not subject to further appeal.
All further questions concerning the case of blocking from your side will be ignored.
This complaint has been resolved automatically due to user's inactivity.
What obligations did the company fulfill by blocking my account and not withdrawing money? Your company cheated by blocking my account. You are frauds. I will broadcast your frauds all over YouTube.my id [protected]
Complaint Reff No is [protected]
i made a Bank deposit but got a message that it was rejected and I informed that too, but till now there is no solution. It's been almost four days now and I still haven't got a solution. Either give me my money back or credit the money to 1xbet without bothering me. We deposit money to 1xbet with trust but when problems like this occur, how can we work with 1xbet if we can't solve this small problem, how can we work forward. Please look into this issue.
Sir i daily call on support service, but no good respone,
Thanks
shahid mahmood
Dear
still not resolved my matter. and still have not received any reply , sir please look it seriously,
Thanks
Shahid
Thanks sir, i mailed as you mention address
Thanks
Coupon problem
I won a bet and it was declared lost after getting proof from the main source. It was still declared lost by 1xbet. I bet on throw-in on first half of over 20.5 against two Brazilian league clubs on Sunday (6/8/23). SAO Paulo Vs Atletico moneiro mg. There are 21 thrown in first half which means my bet is won but 1xbet claimed it is 20 throw- in. Please help me recover my winning from them.
Game ID: [protected]
Desired outcome: Winning bet payment
This complaint has been resolved automatically due to user's inactivity.
My account blocked i want to withdraw my funds ID#[protected]
On 23rd June 2023, My account was blocked ID#[protected] and they said I need to send a medical certificate to prove that I have no gambling issues. I sent medical certificates on June 27th and August 3rd.
And from [protected]@1xbet-team.com my documents are fake so they cannot unblock my account. But my documents were not fake it has a physician's stamp and a hospital stamp.
Desired outcome: Unblock my account and withdraw my funds
It has roughly 2500$ on it. Please help me
This complaint has been resolved automatically due to user's inactivity.
Payment
I made a cash deposit but got a message that it was rejected and I informed that too, but till now there is no solution. It's been almost four days now and I still haven't got a solution. Either give me my money back or credit the money to 1xbet without bothering me. We deposit money to 1xbet with trust but when problems like this occur, how can we work with 1xbet if we can't solve this small problem, how can we work forward. Please look into this issue.
This complaint has been resolved automatically due to user's inactivity.
Try to withdrawal last 6 days.. but one solve my problem
My 1xbet gaming ACCOUNT no. [protected] and. I am you old customer...
Last 6 days i have trying to withdrawal some amount.. but you are rejected to everytime
First one I have created withdrawal request on date 2-8-2023 req. No [protected]. They are rejected by saying thet technical error..
Second time I have again credited withdrawal request on date 3-8-2023 ..they again rejected my request due to ifci code wrong.
Third time I have again credited withdrawal request on date 4-8-2023 they still not settled yet.. or not give me satisfied reply...
Desired outcome: Withdrawal amount
This complaint has been resolved automatically due to user's inactivity.
Wrong settlement
Dear Sir,
I am here to complain against a wrong Settlement of 1xbet.com
On Saturday 05 august 2023 at 07:30pm Bd local time I have made a stake to Manchester orginals vs London Sprit cricket match and decided to take team 1 total run over 158.5. That's was a 100 balls innings game but unfortunately it abandoned by rain. Before abandonment innings progress to 80 balls and get 138 runs.
In this case many of betting companies like bet365, Melbet, Dafabet etc settle it as a void bet. Even according to 1xbet rules (“() Individual Total Runs First () Overs Over/Under ()”. If the selected number of overs is not played due to external factors or adverse weather conditions, bets will be voided, except in cases where the result had already been determined.) of cricket match it should be void but unfortunately I have lost money in this situation. That's all.
I want it will be fine by you.
Thanks
Desired outcome: Please refund
This complaint has been resolved automatically due to user's inactivity.
1xbet fraud company proved
1xbet fraud. Security department blocked my money and account. No people play gaming 1xbet please. When they saw more money in my account, they blocked and deleted my account. After giving all the information, they harassed me for 7 months and blocked my account with documents. It was not my fault. They are frauds. My gaming id is [protected]. If you lose money then nothing will happen. If you earn money then they will block id by showing document problem. They call the agent the time to take the agent.
no response this email.
Check my account & last bet I am giving details.
My gaming account [protected]
My last bet details :
23.01.2023(10:52 pm)
Cricket
Single N°-[protected]
(MI capetown-Pretoria capitals)
Twenty 20 south africa
W1 2.53
Stake 1140 tk
Status Lost
I have investigated everything again sir. I think you are making a mistake so I gave everything
Sir, I played from other devices as per your request. I am telling you that when I got a new mobile, I logged in from the new mobile. Again, when you asked me to log in on a PC, I brought a PC from my friend and logged in, that's why they blocked me. Now sir unblock my account. From now on I will play on a mobile. Give me a chance to withdraw money once
Deposit rejected
I have deposited my payment to my account but it has not reflected and the money has not come back its says that my deposit has been rejected so refund my money then
RH56CWBPVU Confirmed. Ksh100.00 sent to 1XBET-C2B for account wt15070946 on 5/8/23 at 8:34 PM New M-PESA balance is Ksh0.00. Transaction cost, Ksh0.00.Amount you can transact within the day is 299,757.00. Pay your water/KPLC bill conveniently using M-PESA APP or use Paybill option on Lipa Na M-PESA.
You guy's will loss many clients if you continue this way
This complaint has been resolved automatically due to user's inactivity.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
1xBet offers a wide range of sports and events to bet on, including popular sports like football, basketball, tennis, and horse racing, as well as more niche sports and events.
1xBet accepts a variety of payment methods, including credit and debit cards, e-wallets, bank transfers, and cryptocurrencies.
1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
Yes, 1xBet offers live streaming of a variety of sports events, which is a popular feature among its users.
1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
Yes, 1xBet has a responsible gambling policy and provides resources and tools to help users manage their gambling responsibly.
The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.