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Deposit and withdral problem
Dear Concern,
I am a 1xbet gamaing account holder. My account is [protected]. When my account open then i can able my account deposit and withdral through bangladeshi e wallet and bank account transfer. But now i can not able my account deposit and withdral through bangladeshi e wallet and bank account transfer use that means above option not shown my account. So resolve this issue as soon as possible.
Dear honourable user,
First you need to deposit at least 3000 BDT by our verified agent. Then your deposit and withdraw section will open for you to transact in your local currency. In this regard, you should talk to our Bangladeshi security in-charge officer named (Harun Roshid, +[protected]/What'sApp) and follow his instructions. Let me know if there is any problem later. Thanks for spending time with us.
Faithfully Yours, 1xBet Betting Company
© 2007 — 2023 Betting Company «1xBet»
Show quoted text
As per your above mail, I talk with your Bangladeshi security in-charge officer named (Harun Roshid, +[protected]/What'sApp) and he said that is our agent no [protected] and you send BDT 3000.00 then I send BDT 3000.00 through bkash e-wallet.(attahed receipt). But till now BDT 3000 can not add my gaming ac-[protected] . Now I am very unhappy for this resion. So you
resolve my problem as soon as possible.
Deposit not reserved
Sir i have diposit problem.13 days gone but they are Don't solve my problem .i was try to diposit by ipay 5000 RS.Diposit was successful but i didn’t get money yet In my 1x bet account. I was send messages as per 1x bet law. But they are Don't solve my problem yet. that's why I also was send it by email.
last 13 days i face this problem. I am very tired for this issue. So please take care of this matter please
1.User ID: [protected]
2.Transaction ID: [protected]
3.Time and date:07.30 pm.30/06/2023
4.Amount:5000 RS
5.screen shot:attach
This complaint has been resolved automatically due to user's inactivity.
I'm complaining about a blocked account after a deposit was made...
For my gaming account documents, the security department said that the notarized copy of the National ID card should be sent to their address at Guadalajara, Jalisco, Mexico, C.P. (zip) 44534, Apartado postal 33-01 I sent. DHL dropped the mail package on 11-05-2023 and notified me of the delivery but the security department has not said anything yet. Please help me concerning this issue. My gaming ID is [protected]
This complaint has been resolved automatically due to user's inactivity.
Deposit reference numbers shown already use
Dear sir,
I m deposited 1300/= rupees and got the Reference number [protected]
Date 2023-07-06
Time 13.42
1Xbet Account numbers [protected]
entered that number topup section its showed already In use but I did not use its.
Please help me to topup
I attached proofs screen shots are follow
Thank you
Desired outcome: Please topup that amount for my 1xbet account
I banked money three times but not came deposits complaining and complaining they not given solutions only came message we are checking checking
Problem is reference numbers already use
This complaint has been resolved automatically due to user's inactivity.
I win bet but 1xbet showing loss
Yesterday, the 5th of July I bet three. The bet slip numbers are
Bet Slip Number:[protected]
This slip contains the wrong answer . In official side COSTA Rica shots on target score is 3 and Martinique shots on target score is 2 . So please recalculate my bet slip and add my winning money.
Bet Slip Number: [protected]
This slip contains the wrong answer . In official side in 1st Half South Africa shots on target score is 2 and Namibia shots on target score is 1. So please recalculate my bet slip and add my winning money
Bet Slip Number: [protected]
This slip contains the wrong answer . In official side in 1st Half Eswatini shots on target score is 0 and Botswana shots on target score is 1. So please recalculate my bet slip and add my winning money.
Recalculate these three bet slips and add my winnings money to my account.
1xbet marked my bet as lost when it’s won, I won 2 matches out of 2 matches in my betslip but in one match wrong calculation happened.
This is regarding bet slip [protected] in 1X bet. The team 1 ( Costa Rica ) have won the match by shots on target in 1st half. But due to some technical score update glitch it is showing as drawn and i lost the bet.
You can find the 1st half match result in the Google. I am providing you the complete details of the match
So i request you to plz change the results in my account, i am also attaching the result for proof. Please change the match results and add my winnings money to my account.
This complaint has been resolved automatically due to user's inactivity.
Scammed me once it means they were scamming before
I have betted for the match Israel vs england European under 21 championship only for 50 rs stake was 1: 23 for what happens first between 41-45 minute I have chosen goal foul was happened around 40 minutes 38 seconds and it's foul right took sometime and goal scored around 42 minutes I called customer support they are saying goal scored at 60 min then at 20 mins rest tv broadcast was lying lol then he said to call after 20 minutes called back after 20 min call was not connecting from registered no. So called from my another number said the same was rude and disconnected the call so this time i caught thier scam already I was scammed more than 45000 by them and right now iam in loan debt trap because of them right now got to know they are pure scammers can't do any other job and scamming money from desperate my humble request is that i don't want any single penny from them let them pay what ever the loan is there on me with intrest to respective lenders and also I have learned a huge lesson from this and my youth was wasted right now in depression when you turn back to God he will show the path were you were wrong and he has shown me no others must get the situation what iam going through iam so strong that went to depression till alive because of this scam 30% was my mistake I accept that rest 70% was there scam which cause many other youth to spoil there life who is desperate of financial stability they are exploiting this and making there belly full thanks God for making me understand my unwillingly or unknowingly done mistake, I only want one thing they should pay the loan with intrest to respective lenders not only me who ever was victim for this desperate financial stability exploitation in this new era of generation.
Desired outcome: I request you to get my money back which I regret giving to this scammer because of my desperate financial crysis situation and also whom so ever is victim from this.
This complaint has been resolved automatically due to user's inactivity.
Deposited Money is not showing in my account
Dear officer,
I have sent Rs. 500 (LKR) to an Ipay account with the name(Reciever ) "Mahesh Kanahala Gamage" on 2023-07-05 at 19:09:38 . It is not showing in my account.I have added all the details and sent them through the page.
My details,
Transaction ID : [protected]
To : Mahesh Kanahala Gamage
Date : 2023-07-05
Time : 19:09:38
Amount : Rs.500 (LKR)
Location : Sri Lanka (Asia)
Code : 1e28ea5
I do have the payment receipt too.
How can we relay on you ? . This happend to me for the 2nd time.I ignored the 1st time.
Until you resolve my issue I stop using 1xbet.
Best Regards,
Kavinda Kaushalya
Desired outcome: Receive the money I deposited
This complaint has been resolved automatically due to user's inactivity.
Service and deposit not updated
User id.[protected]
I've made 2 deposits 4 days before and still they haven't updated it .. customer care service is responding is automated and keep on asking the problem and not resolving..how can they b so irresponsible with our money?...I've sent emails/ messages..not responding but they say 24/7...once I sent them a cyber receipt with reference no of a successful transaction what else they want unless it's cheat or scam or forego payment...
Desired outcome: To update it
Yes ..just see the customer care automated replies ..I've attached photos
The same happend to me also brother.I think they plunder our money in different ways.I also sent mails and complaints .
Deposited Amount Not received
As your concern i have contacted to public relations department through mail In June.
Player Id [protected] But i didnt get any reply. They told me to waot for few time but yet know i didnt received the deposited amount . Is it possible to you to solve this problem from your end. Amd one question what kind of service is this, if a customer who deposited the amount and not received it after one or two months ? is this kind of service enhance your reputation ? more than that your suggested empolyees demamded extra money for deposit & you guyz are not giving any solution . Cam yoy guys seriouslly investigate that issue so that i can received the amount as soon as possible .
Desired outcome: Want my deposited amount June month & that dont recived yet.
You guyz are suggesting me to contact 1xpartner but they didnt take any action till now. More than one month passed i didint received my deposit . what can i do now. Your customer service are worse guyz acustomer deposite hos own money & then mailing you & complaining you but you guyz didnt give any solution. although your fraud employees demanded extra money for faster deposit. If we dont gave the money we didnt received the money. are you guyz running a scam ? plz tqke necessary step as soon as possible
1x Official mailed me to fullfilled their quota requirment & suggestedva number to solve my problem. Dear concern, i would liked to acknowledeged you that i have already fullfilled their requirments & cashout 3000 by their given agent number as per their instructions Harun Or Rashid security department head whats app +[protected] he told me to to deposit 3000 taka & then they demanded brive /extra amount 1000 taka & i also bound to given that amount to their personal bkash account as though you are not takeing any step against them [protected]) .. after that Agent Name Hamid Transaction Dept. Finance
+[protected] (Bangladesh) told me that the deposited amount will be added within 11.00 PM 20/06/2023 but till now they didn't add the money to my account . And now public relation team told me that agent number is not yours. Do you think that humanity exist ? This is the reality of your employees they can do whatever they want. I am really so dissapointed that 1xbet offical cant take any action they even don't care about this complains. As though is it possible for you to take any serious step so that they will add my deposit . But if you can't do anything God will punished them & in the longrun a company can not exist with this type of employees. Therefore i humbly request & hope that you would be kind enough to take necessary action. I am also attaching the conversation screenshot & transaction screenshot.
Now public relation department not to contact anyone without mail.Then why you guys (1xbet Officials) suggested this number & suggested to deposit? Are you not reponsible for this issue !? They are also using your official teligram channel. How could i know which number are not listed as your agent? and why you guys suggested this number from your offical website ? Screenshot attached plz look at it carefully. And tell me are you guys liable for this scam or not. I will not spare this scam if you guys are not taking any step against this i have to complaint in cyber crime department . And you guys are not taking this issue seriously. I think this was a serious scam & some employees of your company are also attached with it. Hope an reply .
They didnt take necessaary steps yet . Is it possible to you guyz to help me about this matter
They are not helping with fastest away almost one month passed.
Did you guys even read the essage ? I have already contacted with them several times but till now didnt give my deposited amount. what kind of customer service is this ?! they didnt reply .. if a customer didnt received his deposited amount after 30 days is it relaibale . Plz take necessary action about this. or told us not to deposit or use your website. Facing worse situation from you guyz . Hope you understand & told them to deposit tha amount if possible.
Already cash out 1xbet agent number but still no add my 1xbet blance
Id: [protected]
Transaction ID: AFT1V8MJN3
Client Number: [protected]
Agent Number: [protected]
Date and time: 29/06/2023 and 13.38
Ammount: 1,000BDT
Waiting almost 72+ hours over but not yet deposit my 1x bet blance
Desired outcome: Already 72+ hours over kindly help to solve this problem!
What information do you i still didn't get my deposit yet
Deposit rejected
Payment account number ending 1732
Dated april 15 2022
A total of 3 thousand Naira
I deposited #3,000 Naira into my account using a friend mobile bank app. It was not reflected. It was not credited and reflected int my account though it says deposit successful as well as the bank already notifies that it was already deducted in his saving Here are some screenshot for the deposit.
Desired outcome: Please refund
This complaint has been resolved automatically due to user's inactivity.
I complained that the person whose number you gave me is sitting with me
I complained, you gave me the number, this person made a cheat with me, I deposited 2800 taka, the money did not come, I gave all the information, when I complained, he gave me the number of someone, I talked to him, he gave me a link and said that I have 2800 taka pending. Then he said that if he re-deposits, he will give all the money. He blocked me
Desired outcome: Now im solve this poroblem and i back my old and new money add my game id
This complaint has been resolved automatically due to user's inactivity.
Complaint
Hello how are you, my complaint is that on 6, June 2022 I placed a ticket on penalties in the Turkish TFF.3 lig and I placed a ticket of under 9.5 penalties and it ended 5-4 penalties but they indicated lost instead of win on the bet slip and it's been a while coz I thought they will rectify it after some time but not yet it's just still just there on lost
This complaint has been resolved automatically due to user's inactivity.
Deposit not credited to 1XBet Account
I have deposited Rs10,000 to one of your agent(ipay number: [protected]) via ipay app for recharge my 1xbet account on today(27/06/2023) at 11:25
But when I'm trying to confirm the recharge confirmation from 1Xbet app, i was unable to do it because of the reason of "Payment identification number in use" as shown in screenshot, and my deposited money not yet received to my 1Xbet account.
Please find the attached image proofs for my deposit.
Appreciate if you could check and deposit amount of Rs10,000 to my 1xbet account
1XBet Account No: [protected]
Name: Lalith Kumara
My ipay number: [protected]
Issue not solved. 1xBET frauds
This complaint has been resolved automatically due to user's inactivity.
Dear team,
I have Deposit Rs.2000.00 at 26/06/2023 & it reject by operator. I have inform to your customer support team several time but not respond to my mail.
I king request please resolve my problem as soon as possible.
Details as below
Account No - [protected]
TXN ID - [protected]
Date - 26-06-2023
Time - 3.11pm
Thanks & Regards
Chinthaka
l also face to this issue. Still not settle . Customer service center not respond my email
Many Sri Lankan 1xbet users experienced same incident.
Your employees not behaving properly, making use of abusive language against my family and threatening
Your Employees not behaving properly, making use of abusive language against my family and threatening and not resolved my problem as my money is not Deposit yet in my account or refunded back to my bank account.
The information about the problem is my money is not Deposit yet the ticket number is [protected] and the date of deposit is 24/06/2023.
The incident that your Employees using abusive language against my family and threatening to me is on 29/06/2023.
Desired outcome: Refunded back my money to my bank account and I want the apology from your side and the compensation of 30,000 thousand rupees from your side.
This complaint has been resolved automatically due to user's inactivity.
1xbet regular user
hello sir i am from bangladesh. My 1xbet player id ([protected] ) my id has security issue due to which i am not able to deposit and withdraw i am a regular,user
The deposit money did not come in my account after that a man said he will help me to bring the money after sharing the ID and password what is that man doing my ID for which the ID has been blocked but see how much money I am depositing in my account so far then you will understand I am not really a fraud
Desired outcome: Unblock my account [protected]
This complaint has been resolved automatically due to user's inactivity.
Amr ekta deposit problem ache ektu help korun
28/05/2023 আমি 5000 টাকা ডিপোজিট করেছিলাম। কিন্তু আমার এই ওয়ালেট এ এখনো টাকা জমা হয়নি। নিচে সমস্ত তথ্য প্রদান করা হলো
1.player id: [protected]
2.Transaction id: AES3RY76LX
3.Client number:
4. Agent number : [protected]
5. Time and Date : 10:55am (28/05/2023)
6.Amount : 5000 taka
7.Bikash apps video proof
Deposit problem
My deposit taka Don't add my account From email not answer me plss help me my taka add my account plss help
Player id, [protected]
Transaction ID, 7205ZC1M
Client no, [protected]
Agent number, [protected]
Time, 01:20 Am
Date, 27/06/2023
Amount, 10000
Desired outcome: Player id, 497059763Transaction ID, 7205ZC1M Client no nogad , [protected] Agent number, [protected] Time, 01:20 AmDate, 27/06/2023Amount, 10000
This complaint has been resolved automatically due to user's inactivity.
Deposited amount add to my account as soon as possible.
Bkash details-
Player Id - [protected]
Bkash Agent No - [protected]
time 02:13pm
Date: 19/06/23
Amount - 3000 tk
Deposited to Bkash Agent
I have also sent mail to public. [protected]@gmail.com all my deposit proof screenshots. They told me to wait as on 20/06/23 a little but till now didn't received my money till now.
Therefore, I humbly request & pray that plz add my Bkash deposited amount 3000 tk Heartful thanks for your cordial support.
1x Official mailed me to fullfilled their quota requirment , Dear concern, i would liked to acknowledeged you that i have already fullfilled their quota requirments as per their instructions Harun Or Rashid security department head whats app +[protected] he told me to to deposit 3000 taka & then they demanded brive /extra amount 1000 taka & i also bound to given that amount to their personal bkash account as though you are not takeing any step against them [protected]) .. after that Agent Name Hamid Transaction Dept. Finance
+[protected] (Bangladesh) told me that the deposited amount will be added within 11.00 PM 20/06/2023 but till now they didn't add the money to my account . Do you think that humanity exist ? This is the reality of your employees they can do whatever they want. I am really so dissapointed that 1xbet offical cant take any action they even don't care about this complains. As though is it possible for you to take any serious step so that they will add my deposit . But if you can't do anything God will punished them & in the longrun a company can not exist with this type of employees. Therefore i humbly request & hope that you would be kind enough to take necessary action. I am also attaching the conversation screenshot & transaction screenshot.
1x Official mailed me to fullfilled their quota requirment , Dear concern, i would liked to acknowledeged you that i have already fullfilled their quota requirments as per their instructions Harun Or Rashid security department head whats app +[protected] he told me to to deposit 3000 taka & then they demanded brive /extra amount 1000 taka & i also bound to given that amount to their personal bkash account as though you are not takeing any step against them [protected]) .. after that Agent Name Hamid Transaction Dept. Finance
+[protected] (Bangladesh) told me that the deposited amount will be added within 11.00 PM 20/06/2023 but till now they didn't add the money to my account . Do you think that humanity exist ? This is the reality of your employees they can do whatever they want. I am really so dissapointed that 1xbet offical cant take any action they even don't care about this complains. As though is it possible for you to take any serious step so that they will add my deposit . But if you can't do anything God will punished them & in the longrun a company can not exist with this type of employees. Therefore i humbly request & hope that you would be kind enough to take necessary action. I am also attaching the conversation screenshot & transaction screenshot.
This complaint has been resolved automatically due to user's inactivity.
ভাই আপনি টাকা পেলে আমাকে ও বলিয়েন
My Account got Restricted
I am chandrashekar reddy and gaming id is:[protected] i am using 1xbet from one year and so starting few months i lost they never verfied my account after i am earning some profit they asked me documents and verfied sucessfully i tought i cant be verified again i can use regularly but these 1x [censored] restructed my deposits after earning 4 to 5 withdrawals they suddenly blocked they asked me to contact security department email they sais simply quoting .Betting is not available for you. The bookmaker reserves the right to refuse to accept a bet or deposit from any individual without giving a reason.
I never done anything wrong i dont known why they block its scam site they never let u win if u win they vil.block ur accpunt and 1x,melbet,22bet all are same company they r making fools they known we r playing with other apps as well our information is not secure..If one bookmaker blocks u rest of other apps like melbet,22bet all will block
Desired outcome: I want my account back i not done anythingwrong i just played with othet bookmakers whats ur problem
This complaint has been resolved automatically due to user's inactivity.
I'm Benehard Uugwanga my deposit via Visa card was rejected and I don't know why.
1x bet scam review: 1x started marathon verification process with me. Lol
I was honest and 100% neat as user. Any single terms I didn't break. I deposited $2000 and made $12000. After that they are asking verification, well it wasn't an issue. I gave every documents to them. Now they're saying to send letter by same documents to them. It's 100% ridiculous. My next plan is collect all the agent's number from there website and will file complain by law.
I replied them and waiting for them
1xBet Reviews 0
About 1xBet
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, you will need to create one by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which can be found at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with 1xBet. Make it specific and clear, for example, "Delayed Withdrawal at 1xBet" or "1xBet Account Verification Problems".
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with 1xBet. Include key areas such as:
- Account Access Issues: Describe any problems you've had accessing your 1xBet account, such as login difficulties or account suspension.
- Transaction Problems: Detail any issues with deposits, withdrawals, or bet settlements, including dates, amounts, and any correspondence with the company.
- Customer Service Interaction: Share your experiences with customer support, including response times and the quality of assistance received.
- Technical Glitches: Mention any technical problems you've encountered on the 1xBet platform, such as app crashes or website errors.
- Policy Concerns: Discuss any policies that you find unfair or problematic, such as terms of service or bonus conditions.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or chat logs. Do not include sensitive personal information like passwords or full credit card numbers.
6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue with 1xBet. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it's a refund, account reinstatement, or another form of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is true to the best of your knowledge and that your desired outcome is realistically achievable.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. You may receive feedback from other users or potentially from 1xBet representatives addressing your concerns.
Yes, 1xBet takes the security and privacy of its users seriously and employs advanced security measures to protect their personal information.
Yes, 1xBet is a legitimate online betting site that is licensed and regulated by the Curacao Gaming Authority.
The legality of using 1xBet varies depending on the country you are in. You should check your local laws and regulations to determine whether it is legal to use 1xBet in your jurisdiction.
1xBet was established in 2007 and has been in operation for over a decade, providing its services to users around the world.
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1xBet uses advanced algorithms and software to ensure fair play and prevent any manipulation or fraud.
Withdrawal restrictions may apply depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
1xBet offers a variety of bonuses and promotions, including welcome bonuses for new users, regular promotions for existing users, and special promotions for major sporting events.
Yes, 1xBet has a mobile app and a mobile-optimized website that allows users to place bets on the go.
1xBet's customer support team is available 24/7 and can be reached via live chat, email, and phone. They are generally responsive and helpful.
Yes, 1xBet allows users to set limits on their betting to help them manage their gambling responsibly.
Yes, there is a minimum deposit requirement for 1xBet, which varies depending on your chosen payment method.
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1xBet operates in many countries around the world, but there may be some restrictions in certain jurisdictions. It is best to check with 1xBet's customer support team for more information.
To verify your account with 1xBet, you will need to provide certain documents, such as a copy of your ID or passport, as well as proof of address.
Withdrawal processing times may vary depending on your chosen payment method and your country of residence. It is best to check with 1xBet's customer support team for more information.
Yes, 1xBet offers in-play betting, which allows users to place bets on sporting events while they are in progress.
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The maximum amount you can win with 1xBet varies depending on the sport, event, and bet type. It is best to check the terms and conditions for each bet to determine the maximum potential payout.
Overview of 1xBet complaint handling
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1xBet Contacts
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