1xBet
reviews and complaints

Sir i..made a deposit of 19500 48 hours ago through bank account but your agent reject my request plz my 19500 credit to my account my gaming account number is. [protected]

Sir it's much bed that's last 3 days it's trying to solve my problem but no body response in live chat

i made a deposit of of N10000 on 01-01-2022
2. There was a delay in crediting my gaming account I got the money on my betting account on 03-01-2022 and I used them for bet.

3. On 10-02-2022 I noticed deduction of N10, 000 in my gaming account and the customer care asked to me to contact security team for support.

4. The security team locked my bet account immediately and asked me to provide international passport and my bank account statement for the N10, 000 deposit made on 01-02-2022 which I provided.

5. Again they asked me to provide official documents from my bank stating the charge back claim for the obvious deposit has been resolved.

6. Unfortunately, my bank informed me that there was no charge back claim in my account and they don't provide any official documents for the case related to this but only the bank statement of account and it should be sufficient for this case.

7. The security team locked my gaming account and informed me any further action is impossible untill I provided the requested document.

8. I went to my bank for the 2nd & 3rd time and my bank couldn't provide me with such document.

9. I have a balance of N92, 576 in my gaming account but I couldn't withdraw.

This is really not fair to me because I haven't violet any of thier rules in this transaction. Please I request you to kindly come to my help by talking it up with your security team for accesing my gaming account.

Hereby itemized my complains

1. i made a deposit of of N10000 on 01-01-2022
By direct bank transfer.
2. There was a delay in crediting my gaming account I got the money on my betting account on 03-01-2022 and I used them for bet.

3. On 10-02-2022 I noticed deduction of N10, 000 in my gaming account and the customer care asked to me to contact security team for support.

4. The security team locked my bet account immediately and asked me to provide international passport and my bank account statement for the N10, 000 deposit made on 01-02-2022 which I provided.

5. Again they asked me to provide official documents from my bank stating the charge back claim for the obvious deposit has been resolved.

6. Unfortunately, my bank informed me that they don't provide any official documents for the case related to this but only the bank statement of account and it should be sufficient for this case.

7. The security team locked my gaming account and informed me any further action is impossible untill I provided the requested document.

8. I went to my bank for the 2nd & 3rd time and my bank couldn't provide me with such document.My bank inform me that, As per the banking practice in most part of the world, only bank statement is issued for cases related this

9. I have a balance of N92, 576 in my gaming account but I couldn't withdraw.

This is really not fair to me because I haven't violet any of your rules in this transaction. Please I request you to kindly come to my help by talking it up with your security team for unlocking my gaming account.

Regards

I have deposited my amount through payment cards, Neteller and UPI and all transactions were successful even amount was deposited in my 1X Bet amount. After huge losses i recovered 20% of my money which I want to withdraw and 1X Bet team is not allowing to Withdraw my winning Money. Hope I would get some justice through your site against this Fraudsters 1X Bet. I have been using 1XBet from past 1 year always my withdrawal was through Neteller and now they are not allowing me withdrawal even a single penny. Called 1X Bet support team several times have dropped multiple mails to 1X Bet team but they always keep saying to withdraw from Neteller.
When I click performing withdrawal through Neteller am getting error message as per attachment and am unable to withdraw to Neteller.
Am keep on trying to withdraw to Neteller but it keeps giving below mentioned error why is that?
"Withdrawals can only be made using the same payment details as those that were used to deposit funds into your account. If you use various payment methods to make deposits, the withdrawals you make should be proportionate to the amount deposited via each payment method"

I deposited money through UPI mode and now even i cannot withdraw because I am am getting error while withdrawing to use Neteller as withdraw mode. I have used multiple modes for deposits now but during withdrawal they it gives attached error message and ask me to withdraw through Neteller app only but in reality they have blocked withdrawal through Neteller.

What shall I do in this case ? Is there no justice for us? So much money they have looted from us but they are not even giving back our winning money, please provide justice to this. Also whomever is reading this please don't us 1XBet as they never allow you to withdraw money from there site. Attached is the screenshot that proves there history of looting request all to file a strong complaint against 1XBet and have them Banned in all countries. #BOYCOTT 1XBET.

Last night I placed a Rs3000 bet on Basketball
3rd Quarter Points Under50.5 and the score was 28-17 I won the bet but they didn't put the money in my account my that bet slip was seen GREEN won in the Betting History page after 2hrs they just put my Rs3000 stake money back in my account and saying the bet is cancel refund Because it was placed Rs3009 stake Rs8.18 was advancebet init thats why they refund after that I spoke to the Customer Support live chat they said the winning return amount will be added to your account in some time but it never added to my account I asked them 100 times but they're repeating same thing the money will be added to your account shortly after couple of hours again I asked to The Customer Support live chat but then they didn't reply and till now they're not replying.
One more thing Last Week I make a Withdrawal of PKR2500 from Bank Transfer to Jazzcash but I just received PKR500 I spoke to the Customer Support about it he said that your complaint is fwd to the Banking Team next day I again ask the Customer Support he suggest me to write an email and Screenshots to [protected]@1xbet-team.com so I ďid and no reply from them than 3rd day I sent them another email with the fully details but no reply from them they rob my Rs2000 withdrawal and a winning bet return of Rs2335 Total they owed my PKR4335

A new way of cheating people from 1xbet :
It is friday so they have a offer which called 'friday offer'. If anyone make a deposit today on his 1xbet account he wi receive 100% deposit bonus on his deposit. In that way i have deposited 1000 money to my account today on 09.05 pm local time. But after Passing more then 3 hours they did not deposited money to my account. And it is now 12.11 am that means it is not friday today. Now the proccess to get my money to my account is to email them or to make a live chat with them and then they will make this deposit to my account within 72 hours or more which they want time from general customers of them. But the main point is that they will not give you the deposit bonus which you should get on your friday deposit bonus. Now have you got the point of cheating? If got then raise your voice Against this cheating site 1xbet. They are doing this kind of cheat with all of their customers around the world every time. If we raise our voice Against them then we can stop this cheating site must. Its our time to raise our voice Against all of the cheat or Fraud. If we dont then everyday many people will suffer by this fraud & cheating sites. Raise your voice now.
#ban_1xbet_fraud
My account id number : [protected]

My account is 3 1 0 8 1 7 5 8 7.
It has 39$ in it part of the money I deposited awhile back around mid last year. I have been blocked from withdrawing the money under unclear circumstances.
This is my first time on this site and am about to regret it. I don't understand why they chose to deny me withdrawal, I just hope they'll consider my plea and allow me to withdraw

I requested a withdrawal, but was asked to contact the 1xbet security department. I immediately contacted said department. Then, this 1xbet security department asked me to send photos of both sides of my national identity card, which was done, then they asked me lots of questions, I answered correctly. they confirmed to me that my request will be processed. So I waited. After a few minutes, I received the email telling me that my account will be blocked. Suddenly, I try to connect to my 1xbetaccount, no more access. 1xbet is really a scam business. Despite sending the national identity card to the 1xbetsecurity department, my account has always been blocked. I am still waiting for my game account to be unlocked because this account has + $ 600.

I deposited amount to 3200 on the date on 20-12-2021 at 9:52 p. M but still now not credited to my wallet customer support telling it was hold by bank receiver is not received money have to wait 14 days.. I did it from you fast method it was showing successfull transfered, I went bank too they told me receiver received money it was not in hold in bank, you need to ask them.. I waited like 14 days now they were asking time to wait more days, can you plz get back my money I know complaintboard will work fast & customer support will help soon asap.. Gaming id is [protected]

First of all! This is happening a lot to me!
We Mongolians cannot deposit money by ourselves since all local banks kinda banned 1xbet andwe must use agents all the time to deposit. Your official agent UKA ch is very lazy and irresponsible person. Always lie about bank transition is slow when we already received receipt from the bank and always miss all matches which will win eventually. And he/she never apologies or take responsibilities for being so damn liar!

1) As you can see from attached photo i've submitted deposit request on 1xbet first.
2) Then transferred money to UKA.ch's bank account and received my receipt from the bank via verified email.
3) Then i've been waiting for it be credited but it didn't happen and missed to bet my all soccer matches and they all won eventually.
4) Send many messages through facebook chat but he/she won't take action and lies about "bank transaction is slow, can't do much now, you have to wait about 3 more hours".
5) I've transferred little money to another account to test if Bank is really the problem but money went without any problem.
6) Then i called my local bank online service to check if my transaction is completed or not!? and they answered "YES" Money has been transferred without any delay or problem when you send money.
7) After i said that i'm checked everything and it's all fine but UKA.ch completely ignored my whole request, complaint and messages till now.
8) This happens alot to me and who will take responsibility on this [censored] matter? Tell me?
9) In the end i've send my problem through online consultant on 1xbet chat but someone called LIAM connected and disappeared all along without fixing my problem.
10) My deposit finally credited to 1xbet after 4 hours but all of my planned matches are OVER! Thanks to you all!

Hope to see some action from 1xBet management team as soon as possible
Best regards! USER:

I made two deposits to the same customer through cih bank, none of which I have even accessed partager to download for a conversion that your client withheld, please resolve this problem as soon as I will send you a screenshot from my bank transfer archive to check it out.
Account number CIH Bank : [protected]
Username: LAMRAOUI MOHAMED
1xbet: [protected]

Sir my name rakesh T
My phone number [protected]
My mail id [protected]@gmail.com
Sir i have done a withdrawal of 10000 is been 48 hours and i haven't got my money back please check through it sir im in hospital in dying situation please help me sir

I made 2 deposit Using the same deposit method which is Cryptocurrency XRP

First was Dec 26, 2021 amounting of 62 XRP
after requesting for a call back, emailed their support for several days i got no response from them

Until i made my 2nd deposit using the same method
92 XRP
Same thing happened
All they told me was just to wait and be patient
Have they ever think that 6 days waiting is already patient
I hope you can help me with my case here
My betting account is [protected]
Thanks

Iam transfer amount of 5000 rupees though the phonepe app. But not credited into my 1xbet app wallet. Iam already messaged to 1xbet gmail team but no return update on this issue. Finally my request is refund my money or add the money into my 1xbet app wallet.
Date of tranfer: 25/12/2021.
Please solve my issue as well as possible. If any other details you want text to me

Hi,

I just want to give review one more time for my previous unresolved deposit issue of an amount of Rs. 149000 in total for which I had almost tried everything to connect with 1xbet support team (emails, facebook, chat, call) but no response and action has been taken yet. It's been 2 months now and everytime they come with same response that it will be resolved in within 2 weeks and the loop continuous. I had already submitted all the proofs to them including transaction screenshots, account statements and all but it seems they don't have any intention to resolve and return the amount. While checking on the complaint board I got to know that it happens with so many customers and 1xBet scammed everyone by not responding and take any actions towards this issue. I just advise everyone in the forum just switch it to other reputed bookmakers else your hard earned money will be duped by this fraud and cheater 1xBet. The customer service is worst like hell.

Kindly let me know if anyone needs some more details, I do have all the proofs.

Regards,
Tuhin Sengupta

I have been using these scammer site and they keep make me lose all the time I play their online game one day I lose 24 time on a game before I was winning and when I withdraw they lock my money by saying a article said but when i do a deposit there no article everyone talks about their scam they scammer manipulate their online game make you lose when their see someone win they will be curse of they don't stop it to manipulate and lock money of people

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