The complaint has been investigated and
resolved to the customer's satisfactionResolved Zulily.com — as a vendor selling products to them, they are dishonest, and very underhanded
resolved to the customer's satisfaction
Our company is based in Canada and we have dealt with Zulily for several years. Yes we had the occasional shortage, but the trick is to go to your buyer or vendor contact. They have an overage and underages report. No matter how hard any company works and gets 99.9% accuracy - some mistakes will happen. What we do is poly bag, and use the barcodes zulily supplies to us. You just buy avery labels at staples, print them and stick to the bag. We shipped 15000 plus units in the first 3/4 of the year. I think we had issues involving 52 pcs. All of which were fixed to OUR Satisfaction. We also photograph the goods when we pack, yes it takes time, but in case of dispute, we send them to the vendor rep and buyer. They go back to the warehouse and say "well see" and with only 1 exception in 3 years it came out in our favour. I would recommend doing business with them, In fact we did 60 collections so far this year with zulily!
Smitten Baby Products (we are on Zulily!)