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WoodSprings Suites

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WoodSprings Suites reviews first appeared on Complaints Board on Apr 10, 2017. The latest review Drug dealers, dangerious pit bulls was posted on Jul 25, 2021. The latest complaint Cleaning was resolved on Aug 16, 2020. WoodSprings Suites has an average consumer rating of 1 stars from 316 reviews. WoodSprings Suites has resolved 12 complaints.

WoodSprings Suites Customer Service Contacts

1 Choice Hotels Cir., Suite 400
Rockville, Maryland
United States - 20850
Mon9:00 AM - 8:00 PM
Tue9:00 AM - 8:00 PM
Wed9:00 AM - 8:00 PM
Thu9:00 AM - 8:00 PM
Fri9:00 AM - 8:00 PM
Sat10:00 AM - 4:00 PM
Sun3:00 AM - 8:00 PM

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Use this comments board to leave complaints and reviews about WoodSprings Suites. Discuss the issues you have had with WoodSprings Suites and work with their customer service team to find a resolution.

WoodSprings Suites Complaints & Reviews, Page 6

Jul 31, 2019

WoodSprings Suites — room charges without explanation. repeatedly locked out of my room without cause

This is the second month I stayed her for extended time, I have a service dog, she is no charge, I have staff...

Jul 29, 2019

WoodSprings Suites — service, extra fees added on just because, constantly locked out of my room

i am a long term paying rn who stays here for work, i have a service dog. which the manager ia guess he i...

Jul 26, 2019

WoodSprings Suites — reservation and refunds

Your reservation services have been hacked by a group of individuals from India or Indonesia. They are using...

Jul 25, 2019

WoodSprings Suites — unauthorized credit card charges by manager nancy

I've been here for 3 years and never had any problems but since Nancy became manager she making it her...

Jul 25, 2019

WoodSprings Suites — the way thing are ran

Paid for upgrade on internet. Not working no one wants to help. That really sucks. The person that needs to...

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Jul 25, 2019

WoodSprings Suites — room change without letting me know/charging debit card for additional time I was not checked in

I checked in on Monday July 21st for 2 nights. When I returned back to the room on Tuesday the 22nd the room...

WoodSprings Suitesservice

Horrable customer service, lack of any accommodation for price, rude and negatively address each situation. -5 stars. Find any place other then this one to stay at. Fair warning!
1st night had to be moved due to no a.c. at 10.30 p.m. then get to room that had 0 pillows, no tub, and no one to contact. Paid yesterday for next 2 night s and today informed there's a 9.50 balance? Wait? What? This place is the absolute worst with zero professional ism. Beware!

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    WoodSprings Suitescustomer service and care

    to whom it may concern, My Name is Donald J. Reynolds I recently stayed in your Colorado springs location near the airport. During my stay I complained to the front desk about the A/C making a very loud noise causing myself and my wife not being able to sleep while the A/C was running. We could not run the A/C while in the room during one of the hottest temperatures for this area. I was told everyday that the A/C would be replaced while I was at work during the day and when I would get home from work no luck still a loud A/C. I am very disappointed in the service that I received, I paid a little over $500.00 to stay in your hotel from 11July thru 17 July 2019 The A/C was not fixed until the last night of my stay. I am a disabled veteran and very dissatisfied with the amount I paid and for services rendered. The manager refunded $20.00 which I received 14. I went by and ask the manager about it and she said nope that's all you get like it was a joke. I will never stay in any of your properties in the future and will inform Ft Carson of the services that you provide. I hope that we can get this resolved I feel that I should have received more of a refund do to the fact that that the service rendered was not adequate.
    I can be reached at [protected].

    PS. The desk clerks were not the problem it was the manager. I hope that in the future our veterans and service members will receive much better service at your properties.

    Donald J. Reynolds

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      Jul 24, 2019

      WoodSprings Suites — hotel

      I came back from a night out around 1AM only to find that my key to get into even the lobby was no longer...

      Jul 23, 2019

      WoodSprings Suites — manager and the outgoing mail

      The manager at woodsprings has not been sending the out going mail out at all, This has happened to me twice...

      Jul 21, 2019

      WoodSprings Suites — black mold

      I am staying in the bessemer Alabama woodspring suites. I have been here 4 months and reported water in the...

      Jul 19, 2019

      WoodSprings Suites — hotel room

      My family and I stayed at the WoodSpring Suites in Largo, FL during the week of June 23 as our house was not...

      Jul 18, 2019

      WoodSprings Suites — charges by hotel

      I am staying at your McCoy Rd location in Orlando, FL. I check in on 6/27 (Thursday) and had a online...

      Belle Isle
      Jul 12, 2019

      WoodSprings Suites — hotel manager william at murfreesboro, tn

      I Paul Krupit with Cobra equipment stayed at your hotel June 9-22, additionally I stayed May 19-24 there...

      Jul 11, 2019

      WoodSprings Suites — no room for my reservation booked over a week ahead

      I went out of state but before then I made a reservation at Woodsprings suites at the n Wilson rd Hilliard...

      Jul 11, 2019

      WoodSprings Suites — overall hotel and staff

      We have reserved a room with this motel for a total of 8 days. We have only been here for a total of only 4...

      Jul 09, 2019

      WoodSprings Suites — cleanliness of room

      Blood stain was found on sheets in one of the beds. The tub was dirty. There were roaches in the kitchen and...

      Jul 09, 2019

      WoodSprings Suites — the entire hotel

      we arrived to woodsprings in gulport, ms on 7/4/19, as we entered the hotel it was hundreds of little bug...

      Jul 08, 2019

      WoodSprings Suites — a/c not working

      I am in rm 318. Liberty, MO 64068. Reynolds. Been here 4 months. Many complaints, but today the thermostat...

      WoodSprings Suiteshotel

      Diffently want stay at the Mobile Al hotel ever again. We had a awful experience there. To start the begining of the stay the people at the front desk was rude. The beds were horrible!! They needed to have been replaced years ago!! The 2 pillows that were on the bed was flat like one of the disposable ones at the hospital. The free internet they claim to have is only for one device. If you want to connect to more than one device its 1.99 per device. I've stayed at a lot of hotels every where and have never heard of anything like this before. They have a sign in the lobby that if you leave something they'll charge you to get it back. You have to take out your own garbage. What the heck am I paying for if I have to do the cleaning to!! To top that all off the fire alarm went off about 3:30 in the morning!! They lied about the incident and said someone was playing a hoax. Well if so why did it keep going off for about 30 min. I asked for part of our money back and she told another lie. She said that a guys remote wasn't working and kept pulling the alarm. There's know way someone would have had time to go back to there room and then come back to in time to pull the cord as frequent as it was going off!! I asked for some of our money back and she rudely told me that I signed a contract saying no refunds at all. I felt like we payed way more money for the quality we got from the motel. Awful!!


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