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Camping World Customer Care Service

CWI, Inc.

250 Parkway Drive, Ste 270
Lincolnshire
Illinois
United States - 60069

Customer Support Phone Numbers

Phone:
+1 888 626 7576 16 4
+1 800 626 3636(Customer Service) 5 20
 

Camping World Complaints & Reviews

Camping World / Wolfgang puck oven

Tx
Txbondgirl on Jan 22, 2017
I bought a wolfgang puck oven from camping world last year. It stopped working! The manufacture told me that camping world was not an authorized dealer and because I purchased this from them, I could not use my warrantee! Camping world refused to help me, offered a 25 gift card, then never...

Camping World / 2016 keystone cougar fifth wheel

An
Angie Martin on Jan 6, 2017
Bought the camper in July 2015..the sales experience was great! The problem is with the service dept. the calls to the service dept started in March 2016 when we were having problems with our air conditioner and radio..we had also noticed streaks all across the ceiling from front to back...

Camping World / Collision repair service department

Jm
jmoehring47 on Jan 5, 2017
On June 17, 2016, I brought my 2008 Damon Essence to the Camping World in New Braunfels, Texas for collision repairs after the front passenger side tire blew out causing damages to the body, generator exhaust pipes, electrical wiring, and headlight. State Farm accepted the repair claim...

Camping World / Warranty work

Do
Don Helton on Jan 2, 2017
Bought a 2017 Thor Elite class C the end of November. We were instructed to drive it and submit a list of concerns. We did such and returned the unit on Dec. 9, 2016 for warranty work. it is now Jan. 2, 2017 and have had nothing but a run around. 4 calls to service advisor Mike Miller of...

Camping World / 2016 keystone carbon toyhailer

Ke
Kelley Diane on Dec 22, 2016
I am giving 2 stars for 1 Woodstock shipped our 2016 Keystone Carbon 5th wheel toy hauler from Florida because it was the floor plan we preferred 2 we got a descent trade value on our trade in. During our walk through my husband noticed the roof looked like it was coming unglued. The tech...

Camping World / Rv on consignment

Su
Susan Polityka Mckee on Dec 21, 2016
We were approached on facebook by a sales person of camping world of Mac on because he saw our ad about selling our brand new 2017 rv. He said we pay nothing, we agree on selling price, they do the rest. We brought it in, sat around a public table, constant employee and customers traffic...

Camping World / Not repairing warranty items

Jl
JLHolloway on Dec 19, 2016
2016 BlackRock Outdoors RV – ISSUES John L. Holloway Phone number: 931-572-7227 E-mail: JLHolloway72@yahoo.com Good Sams # 835727363 I purchased a 2016 Black rock on 11Jun 2016, at the Idaho Falls, Idaho store. And on the walk around the outdoor kitchen door was found to be warped. I wa...

Camping World / New 2016 holiday rambler vacationer class a rv

Ga
Gary510 on Dec 13, 2016
I purchased a new Holiday Rambler Vacationer in late September 2016 at Camping World in Akron, Ohio ( Sirpilla RV ). There was very little explanation of the coach and it's many accessories. We were practically shoved out the door and told to just make a list of problems with the coach and...

Camping World / Service or lack of

Ge
George two on Dec 12, 2016
Tom Johnson's owned by Camping World has had our camper for six weeks and has yet to repair it, as per Crystal it is always someone else's fault. Crystal gave the wrong part numbers, and did not order parts when she should have, and does not follow up. If all Camping Worlds are as badly...

Camping World Rv Sales / General sales manager.

Lo
lowflyer58 on Dec 10, 2016
I was in a market for a class c RV. I saw a listing at Camping World of Mesa. I called talked to Fred a sales person. I asked if there were leveling jacks and was told there were. I began talking with Jan who was at a closer store. I asked her if the unit had leveling jacks and she said...

Camping World / Very poor service of a camping world dealer

Wi
William Landes on Dec 9, 2016
This problem started on August 26, 2016 when I bought my Motor home at the Camping World Dealer in Greenwood, In. Since that time I have received nothing but poor service and cooperation on EVERY problem I have tried to deal with concerning this dealer. First of all I spent over $70, 000...

Camper World / Service

Sk
Skayb on Dec 7, 2016
We purchased our brand new 2017 M292 Mallard Heartland Camper from Camper World in Council Bluffs IA around the first week in September. It was already missing a kitchen drawer but they assured me they would get it order and have it in a week or two. I called in a couple of weeks and...

Camping World / Warranty work on my 1-month old forest river vibe 268rks

Ch
Christian Franck on Nov 15, 2016
We bought our camper on September 10. 2016 at Camping World of Asheville. On our first trip 1 month later, we found some issues- tongue jack light not working, hose for outside grill missing, stove top cover missing (found the info in the manual), Cable TV not working, harness bracket...

Camping World / Sales and repairs

Ke
kena hudgins on Nov 13, 2016
we made an online offer on a new 2016 Crossroads z-1 272bh. we took out the bogus freight charge and dealer fee that only CW tries to charge. they accepted our offer so we went that Saturday to look at the camper. we decided we would get it. they told us we would pay a higher interest rate...

Camping World Rv Sales / Employees

Up
upsetcostumer on Oct 14, 2016
I went to the Dothan Alabama camping world store and had the worst experience! First of all when I called the woman that answered the phone was completely rude. So when I went to the store a blonde headed employee was playing on the golf cart in the parking lot and almost hit me. Then when...

Camping World Rv Sales / Return of unused merchandise.

Ra
Randy Coffman on Oct 14, 2016
10/9/2016 I went to return an UNOPENED and UNUSED generator at the St Augustine Store 3 days after purchasing. The store Manager stated generators could not be returned and it was stated on the receipt. I left and retrieved my glasses and read the receipt. The receipt stated Unopened and...

Camping World St Augustine Fl / Defective tires/safety concerns

Kr
Krags on Sep 27, 2016
Beware if buying a used unit from Camping World St. Augustine. We bought a 2013 used unit and were assured the tires were fine. Pulled it home (40 miles) and 3 days later a tire exploded while the 5th wheel was parked in my driveway. I notified Camping World with my concerns as all 5 tire...

Camping World / Dometic A/C units

Fo
Forest river on Aug 4, 2016
We purchased a new Forester class C RV from Camping World on April 8, 2016. On July 16th the Dometic A/C unit stopped working. (Only 3 months old). On Monday, July 18, 2016 we took the RV to Camping World & was told that our unit could not be looked at by the service dept. until Aug...

Camping World / Outdoor mat for under trailer awning

Sh
Shawna Linn on Jul 14, 2016
All I can say about Camping World is BUYER BEWARE! I ordered a large camping mat for outside my trailer under the awning. It looked like a great deal AT FIRST. The mat was on sale for $34.95. Throughout the entire payment process, nowhere did the site indicate that I was paying in US...

Camping World / Penguin 111 Dometic AC Honda 3000IS Weatherproof Outdoor Bluetooth Camping Speaker

Mi
Mild Pruzen on Jul 12, 2016
We contacted Camping World about a ac unit for our trailer to move our dogs across USA from the east coast in May 2016. I specifically said we are going with traveling in extreme temperatures to AZ that get 118 degrees to 122 degrees so I need something that will hold up to those...

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