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Camping World Customer Service Contacts

+1 888 857 6630 (General Questions)
+1 888 626 7576 (Ordering by Phones)
+1 800 626 3636 (Customer Service)
+1 800 416 7757 (Request a Catalog)
+1 866 838 5304 (Technical Service)
+1 800 234 3450 (Good Sam Club)
+1 866 968 7046 (Job Opportunities)
250 Parkway Drive, Ste 270
Lincolnshire, Nevada
United States - 60069

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Camping World Complaints & Reviews

Camping WorldBought a Brand New 2021 Gulf Stream Enlighten with defects

We bought a Brand New 2021 Gulf Stream Enlighten in this Camping World Newhall, CA last Aug. 29, 2020. We are a first time buyer of RV since the pandemic began we thought this is a better idea to spend a vacation with kids and family. We wanted to buy a 2nd hand because we thought that we will not be able to afford and expensive brand new Travel Trailer. And when my daughter saw this 2021 Enlighten in Camping World that only cost $18, 990 we went there to see it and was encouraged to buy this because we felt that it fits perfect to our family of 5. And the amount fits in our budget and most importantly its Brand New and we thought that we will not be having any headache and problem. But after a month since we got it when we went to our first camping trip we noticed that the exhaust fan is not working and the outlet on the right bed side is not working and the air conditioner is not getting warm. Then the fuse started to blows off and since then every time we go camping we have to replace the fuse because its busted. And my son in law notice that the both axel of the Travel Trailer is bend which is not normal and not supposed to be like that. So we called them and scheduled us to bring the Travel Trailer to be fixed so my son in law brought it on October 16 and left it there for almost 3 weeks and they said that it will take about 2 to 3 weeks to be fixed but when we tried to call them after 3 weeks they said that the parts hasn't arrived and told us we could just get it first and then just return it after our camping because we have scheduled camping on November. So after that we returned it again on December of 2020 then we left it there for more than a month. When we call to follow up they said that they still haven't fixed it because they still need to order the parts again. We all know that the warranty is only 1 year and its already February 2021 so until now since we also have schedule camping schedule we really needed the travel trailer because there is no use to keep on returning it to them and asking them to fixed it but they are not sure now that if they could fixed it for sure.. we felt that we bought a lemon and was ripped off because when the warranty is over they could charge us for all the parts and labors now... and for us who expect that buying a brand new one will not give us a headache now is are thinking a different thing.

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    Camping Worldunethical behavior/lies,

    This is my 2nd time writing a complaint on here and still nothing has been done nor have I been contacted as to an update on our camper. Camping world of Dothan Al has had our brand new camper since Nov 4th and they have not even began the repairs yet it is now feb 12 and we have not missed a payment this entire time and we are getting the run around every time we actually get in touch with someone. Its the same story we are waiting on the warranty dept. Well Im tired of waiting and not getting to use our camper that yall were so eager to sell and also do some shady stuff on the financing to even get us in it. Now its like the 3 grand we put down on it and the 400 a month we pay is just money wasted. I have this fear that when they call and tell me its ready I am going to drive the 2 hours there and it still not be fixed just like happened the last 2 times I drove there. I have spent 14 hours so far driving back and forth and still have no camper. I have taken time off work that I really didnt have to drive over there.. I dont understand why its so hard to just say man the camper we sold yall is messed up and swap with a new camper. It would be the only right thing to do!! My 3 daughters sleep in the bunk room next to where this water leak is and if the walls and wood under the tub are not replaced there will be mold and I dont know how yall feel but my kids are not staying anywhere they could get sick. attached are the pics of the water coming from under the wall and pics of the water damage. We told them about this problem in July when we bought it and the last time they said it was ready we went to pick it up they couldnt find a leak and didnt see any water damage until I pointed it out then they were like oh Im so sorry I didnt see that.. I mean come on they guy blue taped it and documented it when we dropped it of.

    unethical behavior/lies,
    unethical behavior/lies,
    unethical behavior/lies,
    unethical behavior/lies,
    unethical behavior/lies,
    unethical behavior/lies,

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      Feb 09, 2021

      Camping World — Camco rv cover

      We purchased an T01 Camco RV cover for $544.97 and a warranty for $219.99 from Camping World in November...

      Camping WorldService Department

      Bought a 6 figure DRV. Had many items noted on PDI and a great many more before warranty expiry. Turned them all in. Got complete run around for three years. Hired an attorney and went to mediation. They were supposed to repair coach but started to back peddle as soon as mediation was over. We opted to settle for $25, 000 which was how much the atty cost us. Most issues were never addressed. At one point, CW had our coach for three months and they knew full well we lived full time in it. The most major issue was our drivers side slide would come out while we were driving down the road. I spent 18 months trying to get help. Not one word from any of the 5 people I sent emails to. Not even in mediation. No one ever addressed this situation. I have all emails to prove what I am saying is true. I filed an official complaint with the state of NC in Feb, 2020. I was number 45 in less than 5 years. This is outrageous.

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        Dec 17, 2020

        Camping World — 2018 heartland mallard camper / service department

        To whom it may concern: November 15, 2020 We purchased a Heartland Mallard Camper in late February of 2017...

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        Dec 04, 2020

        Gander RV (Camping World) — Unethical behavior

        My fiance and I went to Gander Rv (Camping World) and purchased a 2021 model camper. While setting the camper...

        Camping World2014 salem made by forest river

        Bought 2014 Forest River from Camping World. couch started peeling reached out to pc Florida regarding the issue got nothing but talk file #[protected] January 2020 file#2214412 parts & estimate to trade options corporate Audrey said keep calling Forest River found out you can only buy through dealership! asked for confirmation I was hung up on

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          Oct 14, 2020

          Camping World — Sales and service

          2019 Wildwood Heritage Glen LTZ, we traded in our Open Range light (which we liked) only because we wanted a...

          Oct 02, 2020

          Camping World — Ordered a patio mat on line last august, paid for with paypal

          Since August I have called customer service at least 4 times and have had several on line chats. I wa...

          Aug 24, 2020

          Camping World — 2019 forest river cherokee alpha wolf 26 rl-l

          I purchased this unit brand new a 2019 Forest River Cherokee alpha wolf 26 RL -L model on December 31st 2018...

          Jul 28, 2020

          Camping World — rv-motor home freedom traveler class a

          While traveling back to Baton Rouge, LA, We bought a class A motor home from camping world in Biloxi MS...

          Jun 19, 2020

          Camping World — Employees customer service

          June 19 2020 on friday from 3:40pm to 4:24pm I went in to get some chairs that I saw online for father'...

          Mar 20, 2020

          Camping World — Poorly trained repair personal and trying to upsell you on service you dont need

          Took my Rookwood fith wheel into Camperworld in Pooler Georgia Jan 1, 2020. No battery power to the main fuse...

          Feb 07, 2020

          Camping World — service department and repairs on rv still under warranty, not even a year old.

          We purchased a 2018 Keystone Laredo 5th Wheel at the end of April 2019. We have had some problems with the...

          Feb 03, 2020

          Camping World — thor windsport 35c, 2017 model

          Since the fall of 2016, when we bought the RV we have had problems... We have had in your repair off and on a...

          Dec 21, 2019

          Camping World — work not completed after having coach for over 5 months

          I will forewarn you now that this a rather lengthy due to the fact that our nightmare experience with Camping...

          Camping Worldcredit card

          If you order from Camping World go to your credit card as soon as possible to check the charges. I order a product for $9.80 and was charged $279.92. It has been a week and I still am fighting to get credit for the overcharge. I was told it will be 5 days and still no credit. Please check every charge from Camping World to your credit card. Today I was tole oh it was not credited after I called about everyday for a week. We will hand credit today. Not trust worthly place.

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            Nov 07, 2019

            Camping World in Deforest — service

            Took 5th wheel in for repair on October 14 to repair air conditioner (same problem as the previous year...

            De Forest
            Oct 26, 2019

            Camping World — service

            Well at least marcus is humble... [protected]@campingworld.com... Are you kidding me? I would think that hi...

            Oct 18, 2019

            Camping World — service dept

            We purchased a new Kodiak travel trailer on Aug 12th. We went 7 hrs from home, opened the canopy. Within hr...

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