My wife and I purchased a new french door refrigerator that was installed on Sept 4, 2026. It is now October 9, 2026 and we've had 3 service calls on it since the installation. The left door on the refrigerator will not stay open. When putting groceries or food containers into it, you have to hold the left door open while putting food into it with your right hand. if you need to put a container that requires two hands into the refrigerator you need a second person hold the left door open. Customer service is worthless. They apologize for the issue but never do anything. I talked to one customer service rep who said it was designed that way. That statement is dumbfounding in itself. I can see if it has a design or manufacturing defect but to do it intentionally. My recommendation is this: NEVER BUY ANY APPLICANCE MADE BY WHIRLPOOL OR ANY OF IT'S SUBSIDIARIES.
Desired outcome: I would like a complete refund or fix the door so it can remain open without having to hold it open.
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