I have purchased 230 liters refrigerator from dealer situated in opera house (mumbai-india). Within 3 days there was complaint lodged with companies call center. Service person visited and attended the complaint. After that at intervals service person was called for various complaints 4 times. During 6th complaint attended we informed call center to replace as the guarantee period left is very less and the service report also indicated about replacement but there is no response from the complaint. Since yesterday again the fridge is found not working silently and again we will have to call service person for 7th time. I am not at all satisfied with refrigerator bought from whirlpool.
The complaint has been investigated and resolved to the customer’s satisfaction.