The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Whirlpool Front Load Washerlemon

I bought a Whirlpool Fron Load Washer in Feburary of 2010 and in Sept. of 2010 it stopped working. I called the Sears repair service and they came out and said it was some computer board. They had to order it. They then came out and replaced the board on Sept.17th. I decided then that it would be wise to get the extended warrenty. In January it again wouldn't work properly and was eating my clothes. the came out and again had to order parts. The parts came in and by the the time they came out the pump had gone out. They replace everything exept the motor. They spent about $1500.00 fixing a $700.00 machine. My math says that this is not very cost affective. Sears took a loss. In my bood this is Dum. OK the machine was working fine until the other day I take my clothes out and the sleeve of my uniform top had been chewed into pieces./ I have had enough and wanted them to replace it before they spent so much money on ti. The refussed and said that it could be fixed. Yes but how many times. I have to miss work everytime they have to come out. My next step is to get in touch with the Better Business Bureau. Can someone help me or not.
Contact me at [protected]@bellsouth.net.
Sincerely,

Marilyn

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