CB Fast Food Chains Whataburger Complaints #62-81

Whataburger review: Incorrect order

Dean Cockrum of Athens, US

Jun 04, 2023 6:26 pm UTC

Verified customer

Did not receive cheese on burger and was charged for the slice of cheese. I have photo of burger and receipts. This is the second time my visit resulted in an incorrect order at this restaurant. I have provided copies of the burger and what was on it when I started to eat. Also, I have provided a copy of the order receipt and Grill receipt, both show the cheese on the order. The time of the order was 04:17 PM according to the grill receipt. The burger was garnished with mustard and onions only, no lettuce or special sauce. Very disappointing to get home and find this type of problem.

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
Confidence score

San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Whataburger emails

customerrelations@wbhq.com

100%
Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

Whataburger social media
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Jul 31, 2026
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