CB Fast Food Chains Whataburger Complaints #102-121

Whataburger review: Drive-thru

JetRee of Lumberton, US

Jun 14, 2022 9:48 pm UTC

While driving up to Whataburger, I noticed that the Drive Thru line was full all the way up to the pay window. I drove directly to the order speaker to order. Problem is; I had to wait about 15 minutes before anyone asked to take my order. (This was between 1:30-2pm in the afternoon) No one came on the speaker to say "just a minute or even one minute please". Very poor service. When some one did take my order and was told to move up to the window, I noticed that all the cars ahead of me were gone. WOW! (Some of the cars behind me drove away. (At least 3 or 4)

Desired outcome: KEEP DRIVE THRU MOVING. SOME PEOPLE HAVE TO EAT ON THE RUN AND CAN NOT GO IN TO DINE.

Be more professional!

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Whataburger Contacts

Whataburger phone numbers

+1 (210) 496-4000

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100%
Confidence score

San Antonio

+1 (972) 756-0096

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Irving

+1 (800) 628-7437

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Customer Care

+1 (210) 476-6000

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Home Office

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Whataburger emails

customerrelations@wbhq.com

100%
Confidence score: 100%

Support

Whataburger address

300 Concord Plaza Dr., San Antonio, Texas, 78216, United States

Whataburger social media
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Jul 31, 2026
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