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CB Fast Food Chains Wendy’s Complaints #1702-1721
Wendy’s

Wendy’s review: very poor service & management

M
Author of the review
12:59 pm UTC

Today a manager allowed an employee to walk away from me without serving me because I had reported her for bad service. You don't give customers bad soda over and over again then stop serving them everytime they come back. Last staw! I requested a refill and the employee walked away and asked the manager (Stacey) to help me. The manager would not tell me why the employee would not serve me and I told her that that was bad customer service and employees should not be allowed to disregard a request made by a customer. The manager even had an attitude with me. With things the way they are, how can a company afford to lose a customer?

Keywords:
bad service customer service customers employee help manager refill reported serve soda walk away
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  1. Wendy’s Contacts

  2. Wendy’s phone numbers
    +1 (888) 624-8140
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    Customer Care
    +1 (614) 764-8478
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    +1 (614) 764-3044
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    +1 (614) 764-3368
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    Media Contact
    +1 (614) 764-3300
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    +1 (614) 764-3327
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    Animal Control
    +1 (614) 764-3311
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    Vice President Investor Relations
    More phone numbers
  3. Wendy’s emails
  4. Wendy’s address
    1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States
  5. Wendy’s social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 13, 2026
  7. View all Wendy’s contacts
Wendy’s Category
Wendy’s is ranked 8 among 57 companies in the Fast Food Chains category
#06 Chick-fil-A Chick-fil-A #07 Pizza Hut Pizza Hut #08 Wendy’s Wendy’s #09 Panera Bread Panera Bread #10 Chili's Grill & Bar Chili's Grill & Bar

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