CB Fast Food Chains Wendy’s Complaints #402-421

Wendy’s review: Stated we couldn't get strawberry frosty nor vanilla frosty

Burgess77 of Lake City, US

Jun 27, 2022 8:33 pm UTC

At 7:42 my child ask for a strawberry frosty through the drive through and the young lady said, "No" and my son ask can he get a vanilla frosty and she said, "No" without even explaining why he couldn't get it. So he ask can I get a cheese burger and fries. Her attitude as a customer service was very rude and she wasn't at all polite when we got to the window. This incident happen on 6/27/2022 at 7:42pm. This kind of attitude will turn customers away and she's (#3393) a poor representative of Wendy's.

Desired outcome: That they hire workers that wants to be at work and whatever problems they have they don't bring it to work and be rude to their customers

Keywords:

attitude cheese burger customer service drive through fries polite representative strawberry frosty vanilla frosty window

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+1 (888) 624-8140

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Customer Care

+1 (614) 764-8478

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Media Contact

+1 (614) 764-3300

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+1 (614) 764-3327

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+1 (614) 764-3311

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customercare@wendys.com

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Wendy’s address

1 Dave Thomas Blvd, Dublin, Ohio, 43017, United States

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