Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Waste Management Waste Management [WM]
Waste Management [WM]

Waste Management [WM] review: Bulk item pickup

M
Author of the review
12:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Go to WM.com to look up bulk item pick up. Directed to the chat to schedule pickup. Representative on chat states I have 4 free bulk pickups for my service area. Told to call local office to schedule pickup. Called local office took my info and said I would receive a call from Texas on schedule for pick up. Received call and was told it would be $141 to pick up. Fist off I'm told to schedule with my local office then outsourced to out of state. Then the old bait and switch of its free then no its not.

Desired outcome: Explanation of poor business practices.

Confidential Information Hidden: This section contains confidential information visible to verified Waste Management [WM] representatives only. If you are affiliated with Waste Management [WM], please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Waste Management [WM] reviews & complaints

Waste Management [WM] - Scam charges 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Overcharged 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Unreasonable cancellation fees 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Ethics 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - breach of contract 1
Waste Management [WM] - Trash pickup Hebron Woods Shepherdsville, KY 40165
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Im trying to see how long have wait before look for my clothes and remove the dirty syringes
Waste Management [WM] - garbage service and customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Dumpster removal
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash Pickup Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Waste Management [WM] reviews and complaints

  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 3 3 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2025
Waste Management [WM] Category
Waste Management [WM] is ranked 1 among 48 companies in the Waste Management category
#01 Waste Management [WM] Waste Management [WM] #02 Republic Services Republic Services #03 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service #04 Waste Connections Waste Connections #05 Shred-It, a Stericycle Company Shred-It, a Stericycle Company

Most discussed complaints

Demand for payment
14
(opinions to this review)
 Missed pickups not cleaning up over flow from this
2
(opinions to this review)
 Broken garbage cans
1
(opinions to this review)
 Residential trash service
1
(opinions to this review)
 WM employee damaged my property 6 months ago still no payment for repair
1
(opinions to this review)
Waste Management [WM] Alternatives
GFL Environmental 14 reviews Waste Management 10 reviews Park's Garbage Service 9 reviews Dumpsters.com 2 reviews Republic Services 297 reviews