Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Waste Management Waste Management [WM] Billing, charging for services not provided.
Waste Management [WM]

Waste Management [WM] review: Billing, charging for services not provided.

R
Author of the review
1:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Fighting this company for almost 3 years for charging for an extra container I never had. They finally ordered a "site survey" only to find out they've been charging me for my neighbors can too. Dishonest or [censored]s, they either one or the other, maybe both. Now they say they can only credit back 1 year, how convenient for them! Still waiting for the credit they promised for the 4th time!

Claimed loss: Approx. $250.00

Desired outcome: Accountability and refund of my money.

Confidential Information Hidden: This section contains confidential information visible to verified Waste Management [WM] representatives only. If you are affiliated with Waste Management [WM], please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Waste Management [WM] reviews & complaints

Waste Management [WM] - Scam charges 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Overcharged 36
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Unreasonable cancellation fees 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Ethics 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - breach of contract 1
Waste Management [WM] - Trash pickup Hebron Woods Shepherdsville, KY 40165
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Im trying to see how long have wait before look for my clothes and remove the dirty syringes
Waste Management [WM] - garbage service and customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Dumpster removal
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Waste Management [WM] - Trash Pickup Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Waste Management [WM] reviews and complaints

  1. Waste Management [WM] Contacts

  2. Waste Management [WM] phone numbers
    +1 (800) 796-9696
    +1 (800) 796-9696
    Click up if you have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 1 1 users reported that they have successfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number Click down if you have unsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number 2 2 users reported that they have UNsuccessfully reached Waste Management [WM] by calling +1 (800) 796-9696 phone number
  3. Waste Management [WM] emails
  4. Waste Management [WM] address
    800 Capitol, Ste 3000, Houston, Texas, 77002, United States
  5. Waste Management [WM] social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 07, 2025
  7. View all Waste Management [WM] contacts
Waste Management [WM] Category
Waste Management [WM] is ranked 1 among 50 companies in the Waste Management category
#01 Waste Management [WM] Waste Management [WM] #02 Republic Services Republic Services #03 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service 1-800-GOT-JUNK / RBDS Rubbish Boys Disposal Service #04 Waste Connections Waste Connections #05 Shred-It, a Stericycle Company Shred-It, a Stericycle Company

Most discussed Waste Management [WM] complaints

Demand for payment
13
(opinions to this review)
 I'm fed up.
3
(opinions to this review)
 Missed pickups not cleaning up over flow from this
2
(opinions to this review)
 96 gallon cart recycle 2 times per week.
2
(opinions to this review)
 Customer service/billing
2
(opinions to this review)
Waste Management [WM] Alternatives
WastePath 1 review Ramky Cleantech Services Pte. Ltd. 3 reviews Total Environmental Solutions 3 reviews Trash Taxi of Georgia 7 reviews Gateway Disposal 11 reviews