Walmart review: Online ordering

I recently made two online orders for pickup. When it got close to the time to go pick up, I all of a sudden got Emails for both saying they were canceled for "policy flags." So I chatted with the non-AI online assistant - they reversed the charges, and said to reorder in 30mins but no later than 24hrs, and I wouldn't have any problems. I asked why they would've been flagged since I just made an online order for pickup with same payment info., pickup person, etc., no other changes to m account, but they wouldn't give me a reason and left the chat. So after 30mins. I reordered my items, waited, and again, right before pickup time - canceled! So I called the store. Got passed from person to person til finally I could talk to someone. They said they couldn't find my orders. Then they said it didn't show why they were canceled. Then they said it was probably a third-party shopper that canceled them. Then they said their manager said they were canceled because everything was out of stock. Well, the order I had placed a few days prior had out-of-stock items so I got an Email saying so, with options for shipping or replacement. So I know what he was saying wasn't true. I even looked online at my items, and every single one showed as in stock at that store. So I went to the store - found every single item I had tried to order online, and EASILY, too. I even took pictures or everything (a whole multi-tiered, long shelf of Halloween jack-o-lantern buckets) I was told was out of stock, a wig I ordered - I found TWO without even looking. Artificial flowers in the craft department - found those, too. So why were employees at this store intentionally canceling my orders, multiple times, lying to me on the phone, and wasting my entire day (my first order was made at 9:30am, I left to shop in person at 4pm) and drive to/from the store in bad, school pickup traffic and rain, when I should've just received my items at store pickup as intended?

View 0 more photos