Direct Knife Sales

10 Complaints

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Direct Knife Sales Customer Service Contacts

+1 (913) 783-4761

+1 913 557 9081

204 Lincoln St.
Paola, Kansas
United States - 66071

Mon	9:00 AM - 5:00 PM
Tue	9:00 AM - 5:00 PM
Wed	9:00 AM - 5:00 PM
Thu	9:00 AM - 5:00 PM
Fri	9:00 AM - 5:00 PM
Sat	Closed
Sun	Closed

www.directknifesales.com

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Direct Knife Sales Complaints & Reviews

JonReviews — USA

Jan 25, 2021

This review was posted by
a verified customer

Verified customer

Direct Knife Sales — Frank B Stiletto

I can only echo other reviews you've read here.

Getting the knife (Frank B Stiletto) was just fine. However it was broken and dangerous, opening in my pocket. I discovered, same day as delivered, that the catch was broken and started the return process within the allotted time required in the not so friendly return policy. I even offered to exchange it, but they declined. They said that if it was broken they would refund it.

After receiving the knife back, they said it was "perfect" when it obviously was not, and continued arguing that the knife was fine.

I cannot accept a clearly broken and dangerous knife, and the return process has been designed to dis-incentivize returns, so again I have nothing to gain here. I was able to recreate the "misfire" many times and am disappointed that I couldn't keep this knife.

I told the seller that if they resell the knife, the next customer will probably cite the same issue I had and return it. I told them that it would be unsafe for them to resell it as well.

They even charged the 50.00 restock fee, so now I'm out shipping both ways and the 50 bucks.

If the seller wants to contact me to resolve the 50 dollar discrepancy, I'll be happy to update my review and share my honest experience with future buyers.

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Resolved Direct Knife Sales — never recieved order

I bought a knife from direct knife sales months ago i havent gottin it yet i have called and no one will...

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Resolved Direct Knife Sales — No/slow delivery of product

As per their shipping policy: "most orders are sent out within 24-72 hours of payment. All orders take about...

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Resolved Direct Knife Sales — merchandise not recieved,no reply from vender.

I purchased a knife from these people on Jan-11/2010.I have not recieved it yet.I am in Canada but have never...

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Paola

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Resolved Direct Knife Sales — Defectuve Product, refused to exchange

I purchased a butterfly knife from Direct Knife Sales, which is apparently owned and operated by Richard...

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Paola

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9 comments

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Resolved directknifesales.com — deceitful business practice

Placed an order in January. After six weeks, I received the wrong products. When I went on-line to view my...

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Direct Knife Sales Complaints & Reviews

Direct Knife Sales — Frank B Stiletto

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Direct Knife Sales - RNK Direct Sales — knife has scratch on blade and displayed wear

Direct Knife Sales — Was sent the wrong product

Direct Knife Sales — Service and Quality

Direct Knife Sales — Merchandise never received & No reply from vendor.

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — never recieved order

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — No/slow delivery of product

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — merchandise not recieved,no reply from vender.

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — Defectuve Product, refused to exchange

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved directknifesales.com — deceitful business practice

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Direct Knife Sales

Having problems with Direct Knife Sales?

Direct Knife Sales Customer Service Contacts

Direct Knife Sales Complaints & Reviews

Direct Knife Sales — Frank B Stiletto

Add your opinion

Direct Knife Sales - RNK Direct Sales — knife has scratch on blade and displayed wear

Direct Knife Sales — Was sent the wrong product

Direct Knife Sales — Service and Quality

Direct Knife Sales — Merchandise never received & No reply from vendor.

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The complaint has been investigated andresolved to the customer's satisfactionResolved Direct Knife Sales — never recieved order

The complaint has been investigated andresolved to the customer's satisfactionResolved Direct Knife Sales — No/slow delivery of product

The complaint has been investigated andresolved to the customer's satisfactionResolved Direct Knife Sales — merchandise not recieved,no reply from vender.

The complaint has been investigated andresolved to the customer's satisfactionResolved Direct Knife Sales — Defectuve Product, refused to exchange

The complaint has been investigated andresolved to the customer's satisfactionResolved directknifesales.com — deceitful business practice

IN THE NEWS

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — never recieved order

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — No/slow delivery of product

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — merchandise not recieved,no reply from vender.

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved Direct Knife Sales — Defectuve Product, refused to exchange

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved directknifesales.com — deceitful business practice